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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Don't like that everytime i login in i get the same sales message - I shouldn't have to say no multiple times for months and months indefinetly
Too many tricks to force me to pay for things I never ordered.
Not the cheapest hosting service at Bluehost but definitely the best service.
Amazing products, wonderful and fast customer service. Their team knows what they are doing and is well trained. Looking to keep working with them and most probably scale up my membership
Clean. The whole interface is minimal, with streamlined UI. I love it.
When reaching out to customer support, I get different answers to what problem I am facing. Communication is not the best, information provided is inaccurate and not static, I have to contact you guys mulitple times to figure stuff out since one person says something and the other says something else.
I don't remember doing anything recently with blue host.
Haven't done much yet to give an accurate assessment.
I spoke to live chat 4 times to get my domains assigned to my hosting plan. Answers varied and it still hasn't been resolved and had to be escalated - answer still outstanding.
You have chat boxes on each page that you claim to be able to help a novice. Not so, Of all the times I've gone in a chat box, ONE lady helped me. Everyone else claims it's not their dept. after wasting a LOT of my time.
My hosting and domain name were pass due 18 hours and now it has been deleted, I want to renovate
Customer support is in names you cannot type and so slow I sat for minutes in between responses and never got anywhere why I have a $216 pending charge for blue host.
Had to wait nearly 48 hours to get into my account. Lost password feature wasn't working. Spent over two hours in chat sessions the first day and then called the next day just to be told support was aware of the issue and it would be another day before they could get it resolved.
Experiencing many issues with the auto renewing option, then a second charge to transfer a domain from Go-Daddy to BlueHost. And when I call in it seems that the customer service has been outsourced to another country. That is un-American, please consider bring it back to the States so I can understand when talking to them.
Is necessary a Spanish version or at list chat in Spanish
The servers in portugal are just incredibly crazy slow... no explanations. No help or support regarding this matter. It's very frustrating and impossible to find help or troubleshoot.
Have had problems adding new mailbox. Got an error, spent 30 min chatting w support only for him to speak with his manager and send me a link showing me I just need to do it from the beginning again. Obviously did not work.
Bait & switch billing--raised prices almost 3-fold after 3 years...
YOUR panel is amazing. Very user friendly. Very easy. Even a person without any knowledge, can do their own webpage in less than hour. Rest is to only loading to pictures and test. You are the best for me. So clear. What ever i am looking there is in the menu and so easy find & understood & figure it out. Even with my limited english.
Struggling with one of my emails not getting through.
I have spent over 6 hours trying to correct the same issues over and over rather than being able to work
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members