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Bluehost

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Saudi Arabia
1 review
0 helpful votes
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Good
April 26, 2024

Good service good support but unfortunately slow website

Date of experience: April 15, 2024
Hungary
1 review
0 helpful votes
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I ONLY HAVE QUATERLY EDIT SESSIONS. OFTEN WHEN I RETURNTO EFIT YOU MADE SYSTEM CHA GES WHICH BLOCK MY ACCESS. EACH TIME I NEED TO CONTACT SERVICE BEFORE BEING ABLE TO WORK. SOMETIMES SOLVE IN HOURS OR DAYS. MANCHMAL IN MONTHS.

Date of experience: April 15, 2024
Michigan
1 review
0 helpful votes
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Fine
April 25, 2024

I dont have the time to enter this It was fine. I hope this i sufficient

Date of experience: April 15, 2024
Massachusetts
1 review
0 helpful votes
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Amazing service
April 25, 2024

The customer service rep solved my problem quickly and promptly. He was friendly and this is the reason i choose bluehost

Date of experience: April 14, 2024
Texas
1 review
0 helpful votes
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Excellent Service
April 23, 2024

The Bluehost Customer Service Team has the knowledge and been empowered to resolve whatever issue you may have. Amazing.

Date of experience: April 13, 2024
Alabama
1 review
0 helpful votes
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I paid in full for two websites (subsaltcapital.com, and Terra Resources). I mentioned I wanted to work on subsalt first and then when finished we would focus on Terra Resources. My company rep sent an email that she was quitting and would assign my account over to another agent. That was the only contact I have had since paying for the sites, almost a month ago. And I did fill out the questionnaire before the allotted time. So this is not the holdup..

Date of experience: April 12, 2024
Maldives
1 review
0 helpful votes
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It was good
April 22, 2024

That was the first time i asked for help.it was well explained.

Date of experience: April 11, 2024
Rhode Island
1 review
0 helpful votes
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Support was very responsive and explained in detail the cause of the delay, what to expect, and when. I could not ask for more. Excellent job!

Date of experience: April 11, 2024
Uganda
1 review
0 helpful votes
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Dedication to help
April 21, 2024

The customer service team is dedicated and fully committed to ensuring customer satisfaction at all times.

Date of experience: April 11, 2024
Arizona
1 review
0 helpful votes
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Pro WP Live
April 21, 2024

I wasn't aware of this service, although I've been billed for it for several months.

Date of experience: April 10, 2024
Vermont
1 review
0 helpful votes
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I needed a php version change. It was a quick task due to the help I received. I wasn't able to do it myself due to the options available so I reached out for help and had the task accomplished quickly.

Date of experience: April 10, 2024
Illinois
1 review
0 helpful votes
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No Problems
April 21, 2024

Setup was very easy and I encountered no issues setting up a Wordpress website.

Date of experience: April 10, 2024
Mississippi
1 review
0 helpful votes
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My experience was great.
April 20, 2024

The agent addressed my billing concerns and promptly resolved the issues, returning my funds.

Date of experience: April 10, 2024
Canada
1 review
0 helpful votes
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Courteous, helpful, knowledgeable phone assistance.

Date of experience: April 10, 2024
Georgia
1 review
0 helpful votes
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The team solved my issue and was really great at keeping me posted over the few days it took the resolve the situation. Great results!

Date of experience: April 10, 2024
India
1 review
0 helpful votes
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Prompt service, good solutions
April 19, 2024

Bluehost offers a good range of services and products for different website hosting needs. I am glad to have found just the right settings for my website.

Date of experience: April 9, 2024
Oklahoma
2 reviews
0 helpful votes
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As is often the case, the AI chatbot is worse than useless. The experience is Great, once you get hold of an actual person, though.

Date of experience: April 9, 2024
Washington
1 review
0 helpful votes
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It was OK
April 18, 2024

It seemed simple enough to solve my request to stop the auto renew.

Date of experience: April 8, 2024
New Jersey
1 review
0 helpful votes
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Balky smart phone
April 17, 2024

The rep hung in there with me until she solved the problem of not being able to continue to access webmail from my smart phone.

Date of experience: April 7, 2024
TZ
1 review
0 helpful votes
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Thank you as always
April 16, 2024

Appreciate all what you do. As a website host, you have been an excellent host ever since I used you over 10 year of Warrior Trails existence

Date of experience: April 5, 2024