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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I think your service and products are great. I used to use godaddy, but switched do to lower pricing.
The only thing I think you could improve is the self help.
I find myself having to contact support for things that i think I should be able to figure out and do myself. But maybe that is an issue with me more than you.
The customer support is very poor, the people in the chat working for you are extremely rude and they don't know what they're talking about
Customer service and the customer service platform are both horrible. Chat feature us ridiculous.
Email is frequently bounced back with this sort of error.
Perioodically this makes the Bluehost emaiul service iunfit for prupose.
Host eig-west.smtp.a.cloudfilter.net [34.223.136.48]
MTP error from remote mail server after end of data:
550 185.216.146.27 is listed on Cloudmark CSI-Global.
Hope in the future can add my chinese phone number as security number.
Bluehost support and product have always been at its highest standards. So far, the number of years I've been with them has been excellent. Thank you so much as always.
Blue Host keeps black listing my local IP address for some reason. This has been an ongoing issue since I created the account. Unacceptable.
I'm so new to this website world. Ive been very confused a few times and have had to call. It's been 50/50 on the help.
When i log in, i expect to see my data and not an ad tagged as the "welcome" page.
Very intuitive interface and easy to access a lot of my go-to items
It's not trivial to log into my email control panel to check whether you've withheld any email (which I have to do every day).
Why does Roundcube keep a copy of all my email s on the server? There's no box to check, flag to set that deletes these copies after I've read them in the browser interface? How do I fix this?
I couldn't connect my domain to my page, I have some random email address that I have no idea how to access and I can't change it.
I've been with you a while, but I'm not making any money. I like you ALL but I've gone with another provider. I don't want you to be mad! I would like to transfer my domain to that provider. How do I go about doing that?
Sincerely,
Toni Randall
*******528
281 Crescent Lake Road
St. Clair, MO *******
The cart seeks to force me to auto-renew, by clicking the continue button. I don't want ever want auto-renew. Thus you force me to call in, recording the conversation to process my order with strict instruction not to auto renew.
Its not simple to navigate. Every single thing need to pay. But how come I cannot know till the last step. That is kind of trick. Also Bluehost and Wordpress not really corroborate each others, so that it takes long time to figure out the process.
Moving accounts was incredibly frustrating and time consuming
Lots of trouble resetting password. I kept getting locked out.
Please get rid of the "Message Us" box. There is no way to "x" out of that intrusive window!
Initially when I bought my shared hosting the speed of my websites were good. But now It is taking more time to open
My website, BlackBeltBanker.com, kept getting redirected to a malicious website, even after I updated Wordpress and plugins as Blue Host support personnel advised.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members