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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I've been with BlueHost for over 10 years but something has gone terribly wrong over there! I renewed a domain in November and another one in December. Both payments cleared; everything was fine. Three days after the renewal of the second domain, and without any explanation, BlueHost refunded my payments (which goes against their own policy) and DELETED BOTH OF MY DOMAINS. My bank confirmed that there was NOTHING WRONG with the payments. Now, nearly TWO weeks later, BlueHost remains unresponsive to the issue.
I've spent hours on the phone with the front-line reps at BlueHost who cannot explain the issue. What they do say is either incorrect or contradictory. Despite their having "escalated the issue at top priority" (case OEML-*******) to some other department--with which they won't/can't connect me--, I remain without email. When I log into my BlueHost account, my domains are gone and no one can/will explain what happened.
BlueHost has significantly HURT MY BUSINESS. My clients cannot reach me because the domains associated with my email address have been deleted by BlueHost. I'd transfer my service, but my domains aren't showing in my account!
I don't recall having any issues. Was this me? There was a strange glitch as I was updating my website, but I didn't think anything of it at the time. Has someone else been able to hack my website? Please let me know.
Bluehost is amazing and I never have to remember about making payments because Bluehost offers great perks for users to make paying for domains
Blue Host does not follow up on the issue as presented and side tracks everything
Have had issues since transferring domain over to bluehost. Extra A records and mail was pointed to bluehost instead of to remote even though I had communicated several times Office 365 was our email provider.
Learning curve through youtube after which it becomes easy.
The folks who manned the 'help desk' were kind, patient, and efficient.
If I am logging in, it is because I am already a customer. I do not need a full-page ad shoved at me wanting me to purchase something else.
I am asked to set a pin, then it doesn't work. I only have one more skip. This feature is not working.
A lot of problems with web hosting, such as email receiving problems.
Domain got expired but unable to renew it due to which facing huge losses. Very bad experience.
I got an email that the auto renew cannot process a payment. The interface changed and I cannot see how to access my invoicing. It seems the help desk does not understand the problem
Good. Will use support again when needed. Person was great help!
Bluehost's server maintenance broke site. Over THREE Days, almost everything they did made things worse, and they kept blaming the problems on things that turned out not to be true. Even their "escalated Support" team had to be corrected multiple times.
Interface is terrible. I've tried numerous times to get email accounts/forwarders to load and they never do. I'll have to contact support when I have more time, but since the change of interface it's been painful to navigate.
We've been looking for a new solution for our requirements, and this has pushed me over the edge.
I just hate the advertising before I get into my control panel, just another annoying click, but other than that, all good
Changed without notifying the quota available. Even when I had unlimited space the whole system crashed. Additionally your agents do not have the technical knowledge
It's ok. Except there is no way to add a number from Ghana as part of the login process
I can't close the chat box to see the account information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members