BluehostReviews 21,469

I paid $758- for 6 months of support. Then, I could not prepare my site to publish it. I explained why in a phone call. A manager blessed me and said because of the circumstances, I was paid through March of 2024. Word Press knew about it because they helped me in October. But in November, suddenly they know nothing and claim you did not tell them.

I can never get rid of the message us window after using customer support chat. It floats over all your windows. It has been the same problem in multiple browsers.

Navigation has been challenging with the recent changes over the past year or so. Like the service otherwise.

I have been using BlueHost for about two years now. It was fine until I started to create campaigns; I needed landing pages and subdomains for these landing pages. I asked for help to connect the subdomain with the landing page provider - something that is supposed to be a very easy task, especially if you work in a support group of a worldwide known hosting provider. However, all the possible mistakes were made; I spoke with a few chat consultants, and My case was escalated; the First person from escalated support sent me an email informing me that my issue was solved, but nothing was solved. She just didn't read the ticket carefully and didn't even know what the problem was, DNS was still pointing to the wrong address. It strikes me as highly unprofessional. Then, when another person from the escalated team acted and the landing page started to work, I noticed the main domain was down cause they changed DNS of that domain as well, even though not only were they not asked to do so, but many times I let them know to be careful and asked them specifically not to change DNS for the main domain, cause I knew that will cause an issue. In my experience basic support has no clue about what they should do, they probably mechanically use some manual, unfortunately without giving it a simple thought. Their responses sound automatic and generic. Anyway, most of the times they don't have skills and knowledge to solve issues that are not 100% standard. I know for sure I'm gonna change hosting provider soon. I have also experience with other companies and yeah there are better options on the market.

I'd love just a little more how-to on making the most of my website.

I just opened the website. The new authentication looks good, but its my first trial. So far so good

Awful. Avoid at ALL costs.

I have my entire business set up on bluehost. Tons of different websites, spent 10s of thousands on SEO to get the ranked. Plus currently spending thousands on ads to these same websites for various customers.

I've had it 4 times now where all of my websites will be randomly down for no reason. I randomly discovered it each time so likely they were down for days, all while I was spending money google ads to these very sites.

I complained to Bluehost every single time, each time they promised me a full refund + compensation for my lost ad spend and the only thing i have ever received from them after months of dealing with them was an extra free month of hosting ($10 value in exchange for thousands of dollars lost).

Completely unacceptable, disgusting business practices, breaking their promises and lying to their customers. Avoid ad all cost.