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Bluehost

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Canada
2 reviews
0 helpful votes
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I think the last platform transition was not well planned. We had major delays and issues. And we are still getting some outage time. But in general, except for few outages here and there, the service is excellent.

Date of experience: February 27, 2024
California
1 review
0 helpful votes
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Your site is terrible on mobile
March 8, 2024

Your site is terrible on mobile. I have domains I bought that are not showing in my account. Customer service isn't helpful. I felt like the dude just ignored me and never answered my questions. And there is not a single place for me to see how much I'm paying. Blue host has done downhill.

Date of experience: February 27, 2024
Portugal
1 review
0 helpful votes
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I've experience problem with emails not being delivered almost 8 months until now!
Many of your helpdesk coworks shutdown chat on purpose, pretending that I've been away for too long. It's a complete scam what you're doing and you should be ashamed of it!

Date of experience: February 27, 2024
Ecuador
1 review
0 helpful votes
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Al momento la cosa rueda suave y sin inconvenientes
February 27, 2024
Updated review

Al momento la cosa rueda suave y sin inconvenientes.

Date of experience: February 27, 2024

I manage my personal blogs in Wordpres as i want, so far without problems.

Date of experience: May 19, 2022
North Carolina
1 review
0 helpful votes
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Your support system's right hand doesn't know what the left hand is doing. Horrible communications. Still no straight answer to a simple question.

Date of experience: February 27, 2024
GB
1 review
0 helpful votes
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Some items are great, others need improvement. But overall better than average experience.

Date of experience: February 27, 2024
DO
1 review
0 helpful votes
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I bought with you because you had no limitations, the new limitations make me migrate to a hosting that at least does not limit the number of websites

Date of experience: February 27, 2024
Portugal
1 review
0 helpful votes
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Many plug-ins are for a fee
March 8, 2024

Many plug-ins are for a fee. There is a lot of advertising. If you want to customise something, it's very difficult or impossible.

Date of experience: February 27, 2024
Ukraine
1 review
0 helpful votes
Follow Cornelius G.
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It takes days for customer service to resolve an issue

Date of experience: February 27, 2024
Egypt
1 review
0 helpful votes
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Very poor design and to many steps... all actions is delayed

Date of experience: February 27, 2024
Israel
1 review
0 helpful votes
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Email spamming is your weak spot
March 8, 2024

Email spamming is your weak spot. I am continously on the black listing of many other sites. Causing many recepients not to get my emails without them knowing and therefore without me knowing they didnt receieve

Date of experience: February 27, 2024
AE
1 review
0 helpful votes
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My site was oown no one helping me to get my webiste as of dated jan 25

Date of experience: February 27, 2024
India
1 review
0 helpful votes
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Your customer care sucks
March 8, 2024

Your customer care sucks. I've been trying to get my hosting renewed and it's of no help. Wasted half of my day.

Date of experience: February 27, 2024
Sierra Leone
1 review
0 helpful votes
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I have gained a wealth of experience since i started operating with website.
Now, i can do certain component when it comes to publishing contents.
Thank you.

Date of experience: February 27, 2024
Illinois
1 review
0 helpful votes
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The domain propagation is really slow, This hosting force us to use their plugins even if you uninstall

Date of experience: February 26, 2024
Florida
1 review
0 helpful votes
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I don't know how to add items it was set up by pro consulting and now i feel they blew me off and i paid them good money for a site I cant use and aim not even sure if my business name is correct

Date of experience: February 26, 2024
New York
1 review
0 helpful votes
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Shameless ads to increase cost of having a website clutter and impede attempts to update website.

Date of experience: February 26, 2024
Nevada
1 review
0 helpful votes
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The email system is old, outdated, and terrible to use. The products to purchase are unclear, and my email didn't work for over a week as a result.

Date of experience: February 26, 2024
Missouri
1 review
0 helpful votes
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Overpriced, to many separate opt-ins and complicated

Date of experience: February 26, 2024
Missouri
1 review
0 helpful votes
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My sister has used BlueHost for years and encouraged me to sign up here but it seems that they are now really all about the money. I feel like they have seperated services that used to be included in their overall price points. If I had known that it would now cost me to move my domain (my sister said it had been free in the past) as well as extra for email services (also use to be included apparently) I would have looked elsewhere.

Date of experience: February 26, 2024