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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Trouble with password. Cannot figure out how to put a signature in the email. Not really easy to work with
Still no solution for our case S-*******?
Our websites are offline since last week, we cannot proceed with the payment because we nor you are unable to update our VAT number...
The five stars is because customer service has been awesome. I've been pulling out my hair trying to figure out WordPress, but that's on me.
Website goes down for all the websites more often that I would like. And Can get quite slow sometimes, though not often.
Very good experience, Thank you for your services.
I'm trying to set up online store but there is no help unless you pay outrageous prices.
I am switching hosts because Bluehost is charging me over $70 for multiple users that I am not using and they won't downgrade it.
Meh. Bluehost is messy and laggy. Too pushy about trying to sell me things i don't need so it feels spammy too. But it also does the job i need it to.
I've been a Bluehost user for over 10 years. Site has completely changed. Harder to find what I'm looking for. Too much pushing to buy new services. Redirects make it impossible to log into my webmail.
Nice company that I have worked with for years and now I am working with them as well.
User INterface has dropped considerably. Pricing is too high for the confusion
I am having issues with my website and themes... and the service has been less than acceptable!
Your system is way too convoluted, logging in is always an issue, not matter what i do, and now you added pin? Really? Your 2step auth is a joke, you add an ADD just before my management panel? Really!? Why do i pay? So you can be an add source? Stop it!
Great customer service and hosting platform overall.
From someone who had no experience working with website design to having a somewhat functional website this experience has been great. I know it could be better and I work a little at time on the site while putting out content.
Wordpress and Bluehost has made this process so much easier. With top notch help articles to easy and friendly customer service. I am so glad I went with Bluehost and Wordpress.
Help desk agent was great! Fixed. My problem and answered my questions.
4 or 5 phone calls, and still my website is down. If you can't fix it soon, I'm going to another host.
Fairly easy to use, but lacking in customer support.
Good for the price. Sometimes websites load slower and I will randomly get signed out when working on websites.
The system is so outdated technologically. The high amount of ads make me not want to use it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members