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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I have called multiple times for the same problem which has not been resolved
Expensive and terrible customer support. I would completely undo everything and switch to a different provider if I had more time
Love Bluehost! Have used it now for years. I am not a developer and I can easily host, develop, and maintain several websites. They make it so easy and affordable!
Great customer service, easy to use platform, great price
Good, but a found that help staff were sometimes too specialized in one area to be able to help me with issue across all services.
Trying to access websites, domains and hosting tabs on left side bar and the page keeps spinning and spinning. Other pages work fine.
The site has been infected with malware for months and everytime I'm told the issue is fixed it returns within hours. My site is useless for the last several months and I can no longer use it.
Having renewal issues for one week now. Eventually the domain expired, taking all our business domains down! Have been talking to the customer support folks, just to hear that the issue will be resolved soon. And the soon never comes!
To many screens to get through upon login to get where I need to go
Everything works basically well. A few slow days on email when server was having trouble but so far the web hosting has been consistent.
I'm a bit unrest with the amount of time I have to complain about emails not working per year
I had a ton of trouble accessing my account when you made your website updates a few months ago. Lot's of time on the phone with your technical support, multiple times to resolve the issue. Wasted hours of my time. This issues seemed to be resolved by one of your agents telling me to clear my cache before I use your site...every time. I don't completely understand why. But it has worked since I started doing that.
I found out after using the BlueHost migration plugin on my website (teajai.com) and initiating the plugin in my BlueHost account, 3 days later talking to support that the migration is broken. And now my other BlueHost website, cheerdocious.com, which was completely built and active has reverted back to the "hello world" unedited, un developed wordpress website. After spend a hour with support, it was finally escalated to be restored but this morning, 17 hours later, it's still not restored. VERY unhappy. I prepaid for 3 years of hosting and severly disappointed.
I have been a long time Bluehost user, but the web interface has gotten worse over time.
Don't give try to sell me stuff and force me to respond before I can even access my account
Every time I log in I was hit with an offer? Login to complicated.
Kind of buggy and difficult to use - but once you get to know the system it is decent enough and gets you what you need done.
=) Gracias por todos estos años de excelente servicio.
I chose 2 stars because of how difficult the Word Press editor is when attempting, to edit web pages. You can't delete paragraphs of words and instead have to delete or backspace & when you hit the arrow keys the screen jumps around and it's impossible to edit just a few words vs the entire 'block', and that's just what I have in mind...
Chat option should be used to solve instant issues and problems
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members