BloomsTodayReviews 99

My family was notified that my brother-in-law's last living uncle passed away and while we live in a different state from them, we wanted to send something really nice to just say we love you as you deal with your loss. I sent my family several pictures of the flower arrangements they advertise and we decided on one. When my sister sent me a pictures of it, I could only think of two things... how embarrassed I was to have ordered this and this reminded me of the Charlie Brown Christmas tree... skimpy and lacking. I don't think I've ever written a review before but in an effort to help someone avoid this "sentimental letdown", I'm hoping you'll read this before you work with this organization. I've attached pictures to give you an idea of what was delivered to us and what was advertised. Thanks for making a bad situation worst, Blooms Today!

Ordered flowers three weeks in advance to be delivered to my MIL for her 80th birthday. Paid a premium for them to be delivered the day of her birthday, which was a Saturday. Received an email the afternoon of her birthday saying: 1) They couldn't deliver that day, but sometime the next week; and 2) They couldn't even deliver flowers the next week, it would have to be an unknown gift basket. I can't believe this is the 21st century and they can't figure out over three weeks how to deliver flowers to a private home. Shame on me... I should've done my research. I am so mad and went online to write reviews and have found an overwhelming amount of negative reviews on Blooms Today. Giving them zero stars wasn't an option.

I ordered off of Blooms Today, and the flowers never showed up, as others have stated. They didn't send me an email explaining that the flowers were going to be late or try to contact me. I understand that because of COVID 19, there may be a delay, but that isn't a excuss not contacting the buyer. I got these flowers for my mom. I purchased the Groupon deal and paid the rest out of pocket. I tried reaching out, but no response. Good thing, the flowers were just part of my gift. My order number is *******. I would like to get a refund as the flowers were not delivered.

I am beyond upset! I purchased this for my mother for Mother's Day and she never received them! I should have looked at these reviews prior to ordering! How dare you take my money and promise a delivery and not follow through? I cannot visit my mother due to the pandemic and if you are closed during this then why would you have a Groupon available and allow orders on your site without indicating you are not open? Because you won't answer your questions phones or emails, I demand a refund!

Chose a non traditional vase and beautiful arrangement and what was delivered was unacceptable for $

I purchased a voucher via groupon and arranged flowers to be delivered the same day. Long story short, due to the current time they weren't able to deliver. Which would have been fine however every time I called Blooms Today they would tell me how they had confirmation of delivery and if anything changed they would call or email me. I even called them to make sure the flowers would be delivered and they assured me they would. Well they never got delivered and so 5 days later I asked for a refund. I was then given an alternative which was a gift basket but I would have had to pay an extra $22. I chose not to so the rude woman said the refund will be issued and hung up on me. Worst service, company and especially staff! AVOID

I will NEVER order from blooms today again! My mom lives in Arizona and I live in Pa, so I thought I would send her a Christmas delivery. My order was not delivered on set date so I called First they said they didn't deliver the flowers because they said they had to change the floral arrangements, so I got that all settled... or so I thought I called back a second time because of no delivery and I was told they contacted the floral shop and my order was on the truck to be delivered by 8pm. Well guess what, yes you guessed it. No delivery, not only did my mother not get her Christmas delivery on set date but I was lied to. She said she was checking on my order and to please hold I could hear her just tapping her nails so now it's 11:48 pm in Pa December 27,2019 and still no delivery for Christmas as ordered. I can't wait to hear the excuse for it this time. My order had a 20$ delivery fee which is obviously a joke. I feel a full refund should be paid as well as the the order still delivered. I'm very upset about this. I will be in contact with my bank to make sure no funds are taken from this hoax of a place and report.
Blooms today you should be ashamed of yourself!

Blooms today has 3 sizes of most arrangements, from Great, Greater, Greatest.
When you order from them... it auto sets to Greater size. No one tells you until you hear the price at checkout, (if your astute enough to know the prices.) You need to ask what is least price of the arrangement chosen. If not you will be charged for the greater size. Also be aware of the language used in their Blooms Rewards Programs offer!
Treatment of employees is one of deceit and not fair.

Every mother's day I have flowers delivered to my mother-in-law, and my daughter (her birthday is on the 10th). I've used this company for years. But never again. My mother-in-law received an arrangement unlike what I ordered, and my daughter did not receive them at all. After asking about my daughters, they assured me they would get them delivered to her home on the 11th. I received a phone call at 8pm from bloomstoday saying they couldn't be delivered until Monday. So Angry. Now my refund will take 5-7 business days.

As a florist, I can honestly say that this is one of the companies in our business that does not appropriate the funds that their customers give them honestly. This company, like Ava's, Gift Tree, From you flowers, Wesley Berry Teleflora and many others, are what florists call "order gatherers". They charge you for the product, delivery fee, service charge, and additional funds for Sunday or "timed" deliveries. They do NOT pass any of these additional funds to the florists. Sometimes these fees can add up to more than the base cost of the arrangement. Customers complain because of arrangements that are not filled to value. This is because the florists are not given delivery money or special fees for filling the orders. Would you make deliveries and not be given delivery money? I think not. When this happens ( the florist not receiving delivery funds) many will take the $10 or $15 our of the arrangement in product (flowers). When you order online or through an order gatherer, you are throwing away your money. My advise is to go on line, and google the local florist in the town that you want flowers delivered to. Call them and pay with your credit card or cash for better product and service. We like to build a relationship with our customer, and going through a 2nd or 3rd party seriously limits communication and quality when you send flowers or gift baskets to your loved one. I might also add... order gatherers and the wire services they use to transmit your order take up to 27% of the low amount that they send to the florist. Example: you pay $130 for a $100 arrangement, They send the florist $100 if we are lucky. They then take their percentage from the florist for being on a transmit system. You spent $130, florist that designed and delivers only get around $75. CALL YOUR FLORIST DIRECT!