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Bloomex AU

2.7

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Bloomex AU Reviews Summary

Bloomex is an online florist that offers same-day flower delivery in Australia. They also provide vibrant gifts and hampers for various occasions.

This summary is generated by AI, based on text from customer reviews

service
156
value
152
shipping
151
returns
127
quality
135

We monitor reviews for authenticity

Australia
1 review
14 helpful votes
Follow Leonie F.
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I ordered flowers for my mother who lives away and because of covid we cannot visit. So throughout the whole ordering process to payment there was not one mention that it may be too late or they didn't have the product I ordered. They even sent an email to say it had been processed. Two days later they sent an email that order had been cancelled and a refund would be sent out. Two days before mother's day. Unacceptable disappointing and never again will I use this company.

Date of experience: May 7, 2020
Australia
1 review
0 helpful votes
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Card was left blank no supersize as requested was delivered 3 days prior to selected date and customer service is $#*! may as well be non existent existent two separate chats and same response for both it's just automated

Date of experience: May 7, 2020
GB
1 review
1 helpful vote
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Placed an order after confirming that delivery could definitely be made on a certain day. The flowers were delivered two days later and left outside the gate overnight - did not ring the doorbell or send a text message. On checking my bank statement a few days later I discovered that I had been charged in USD (not the converted amount, but just the change of currency), making the cost of the flowers almost double what I was expecting. Complained to them & was told to check the T&Cs. Apparently, customers outside of Australia get charged in USD - this is stated on the very last line - a definite case of 'hidden in the small print'. When a company promotes itself as "Australia's Official Florist", advertising its product pricing in Australian dollars & delivering to Australian addresses I think we, as consumers, would not even consider that we may be (over)charged in American dollars! They were unapologetic regarding the late delivery & certainly weren't prepared to entertain a partial refund for the overcharge until I threatened to take further action. 24 Hours after doing so, I was partially refunded for the difference between the USD charged and the AUD value. They have no doubt swindled many people with the currency issue - in my opinion this is dishonest and fraudulent. My advice is to avoid this company at all costs!

Date of experience: May 2, 2020
GB
1 review
0 helpful votes
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Overall 5
May 1, 2020

Birthday gift for my mother and she loved the cake flower arrangement. Said for her it would be more care for them but had never seen this arrangement and thought it was so beautiful and unique.

Date of experience: May 1, 2020
GB
1 review
0 helpful votes
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Always has wonderful things that fit in my budget... not just a few items, if i don't want to spend alot, they have a really wide selection. And no one has ever been disappointed in the gifts.

Date of experience: May 1, 2020
GB
1 review
0 helpful votes
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It was great, but i did spell something wrong on the card and tried to get help to fix it like five minutes after I placed the order and they said it was to late

Date of experience: May 1, 2020
GB
1 review
0 helpful votes
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Great quality
May 1, 2020

Easy to follow. I don't usually order on line, but, if I go to a florist, I don't know what they are sending. I know what is being sent when I order from you.

Date of experience: May 1, 2020
GB
1 review
0 helpful votes
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THANKS
May 1, 2020

Beautiful arrangement delivered within hours for a friend's father's funeral. They loved the plant and fresh cut flowers. Something nice to take home and plant for memories to continue to grow. Great service, thank you!

Date of experience: May 1, 2020
GB
1 review
10 helpful votes
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Adorable flowers
May 1, 2020

My wife was thrilled! As she started putting them in the vase she was estatic to find not 12, but 18 beautiful roses! I love being her hero, and the roses helped me accomplish that!

Date of experience: May 1, 2020
GB
1 review
0 helpful votes
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Great service
May 1, 2020

Just been sending cheer to my friends and family during these trying times and self-isolation. These bouquets were easy to order with the 25HUG promotion, it's a bit of savings, especially while we need it.

Date of experience: May 1, 2020
Missouri
1 review
0 helpful votes
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Too much taxes
April 30, 2020

Arrangements look beautiful and are basically priced reasonable, but uonce you add 15.00 extra on for the delivery fee and then another 7.00 or more for taxes it gets very pricey. Will think again before using.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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For $20 card
April 30, 2020

This is a very reliable company that has quality merchandise and flowers. I have been using their service for a long time and I am very pleased. Also, their customer service and communication are excellent.

Date of experience: April 30, 2020
Singapore
1 review
0 helpful votes
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Works during covid
April 30, 2020

Bloomex.ca was the best experience that I have had ordering flowers. It was easy to manage the website. The service was fast and efficient. I will only order flowers through this site from now own.

Date of experience: April 30, 2020
Missouri
1 review
0 helpful votes
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THX
April 30, 2020

The flowers on the site were well-organized and easy to view. Especially helpful was being able to see what your gift will look like with the extra bits either included or excluded (bear, chocolates, etc.)

Date of experience: April 30, 2020
Singapore
1 review
0 helpful votes
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Great service
April 30, 2020

Everything was done as promised, Delivery was early in the time bracket, driver called to let me know no one answered the door and I gave him permission to leave them there. Thank you

Date of experience: April 30, 2020
Singapore
1 review
0 helpful votes
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Thanks!
April 30, 2020

The funeral spray I ordered was delivered timely and was absolutely beautiful. The family even took it from the funeral home to the church. Thank you so much for making a sad occasion somewhat brighter.

Date of experience: April 30, 2020
GB
1 review
0 helpful votes
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Always great
April 30, 2020

I have always had a great experience with Bloomex. The ordering process is quick and easy, and the gifts are always well worth the money. Very reliable way to go to buy someone something special!

Date of experience: April 30, 2020
Australia
1 review
0 helpful votes
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Loved that
April 30, 2020

Pleasantly surprised by the ease of ordering variety and competitive prices. I remember this site being pretty expensive when I was younger but glad chase had an offer that made me take a quick look.

Date of experience: April 30, 2020
Singapore
1 review
0 helpful votes
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Expected quality
April 30, 2020

It was very easy to order. I was worried that the flowers might not look great, but they turned out incredible- fresh fragrant and beautiful! The delivery fee was steep, but the delivery was perfect.

Date of experience: April 30, 2020
Japan
1 review
0 helpful votes
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Enjoyed to deal with
April 30, 2020

The ordering online was easy, The email updates to the order were good and not overwhelming, the products came as advertised, prices are great, and delivery was on time! What more could you ask for.

Date of experience: April 30, 2020