Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bloomex is very good service. Making an order and making payment online is easy. A good choice, always fresh flowers, reasonable prices. Delivery is sometimes delayed, but not critical.
We order from Bloomex on a weekly basis and the flowers are always fresh and beautiful. Never any issues with the requested deliveries either. Great pricing for the quality. Thank you.
We have been cooperating with this company for a year. On any occasion they make my favorite the most magnificent surprises. The flowers are fresh, beautiful. Everything is always on time, thank you)
It is a godsend for me. Surprised my mom. The flowers were delivered on time, the courier said nice words. And most importantly, the flowers were very beautiful and fresh.
Good value. Delivered on the day. Only small issue was my delivery instructions stated my mum lived in a granny flat at the rear of the house but the flowers were left at the front door.
This was the first time I have used this company online. Would totally recommend them, easy to navigate through site and payment processing is easy.
I had a gala event and had a lоt of bouquets of flowers. The event was very important and I was lооking for a responsible company that would qualitatively and responsibly fulfill the order. The flowers were delivered on time and neatly Расkеd. Many thanks to the company for the quality work performed.
I placed an order to send some sympathy flowers to a friend. The website and order process is efficient and easy to use. There is a great selection of well priced flowers to choose from to suit any budget.
I love Bloomex. Bloomex is my favorite flower shop! They have the freshest flowers, and I order from them everytime. I highly recommend everyone order from them, they do delivery as well!
The first time yesterday, when I ordered from Bloomex was a bouquet for my mother on Mother's Day, which pleases her today. She was pleased, and so I decided in the future to order a more expensive bouquet for my mother's birthday.
Just wanted to surprise my mother, order flowers from the company with delivery. I use their services not for the first time. Everything went great, the company arrived on time, handed flowers, they were gorgeous. A huge bouquet of white roses. Mom was fascinated, even teared up. Thank you for giving such positive emotions
On the site you can choose any bouquet. The company promises that it will be as identical as possible to what you see in the picture. Judging by the photos of the recipients of flowers, and the bouquet, which I ordered this is true.
It is my favorite company among similar companies, and so I decided to leave a review about this company. I like it so that there here are always promotions and discounts. Four days ago I ordered a bouquet of roses for my grandmother's birthday on the company's website.
Placed a mothers day order and paid for early before noon delivery. Received them at 7 pm
Upside box, broken flowers, no water. Tried customer service no contact. Stay away! No response
Great service and prompt delivery as promised, excellent value and recipients loved the flowers. Advise.
Comprehensive range of choice with competitive prices. Suitable for any occasion with messaging. Cool!
Have used Bloomex a few times now, & their flowers & arrangements are not only fresh also very beautiful.
I have used Bloomex for several years now and the service and quality of flowers has been second to none.
I paid $20.00 to have flowered delivered to my mom and mil on mother's day. It said delivery date May 12th. They arrived on the 13th and looked horrible. The "live chat" is a complete waste of time. They ask for the order # then don't reply. There is no one to talk to about the order. # on the website is to purchase flowers. You can email but that is a pain to. They replied back with a $20 store credit or a $5 refund. Both are a waste of time. I will never buy from them ever again. The service was horrible and so was the product!
Answer: It is terrible and difficult. They barely respond and then it is only after multiple emails and chats.
Answer: No. Terrible service. Did not deliver on time. Postponed deliver to next dY
Answer: I feel like I've been scammed. Took my money and did not deliver my purchased flowers.
Answer: It's a 1990's website and can't take average photos of 2024
Answer: No, they do not refund. They send a sorry message and offer you a store credit. However if you had a bad experience I do not think you will try them again to use the store credit, so they do not then compensate at all.
Answer: Very poor customer service (none). Do not use them.
Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca

