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Bloomex Reviews Summary
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.
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This is the third time Ive used Bloomex. MIL was delighted with her flowers, very fresh, many in bud still and good variety of colours.
Order some flowers for a friend from this company, they arrived in time and
Were beautiful. She was over the moon.
Every time I've ordered from Bloomex, they've always been very responsive and great service. Would highly recommend them.
Great service, large variety of products, deliver orders everywhere and without delays. They also have some kind of loyalty program with discounts for regular clients. Never had any problems with the delivery or an order. Just once flowers to my girlfriend arrived one hour later but for the last 4 years it was the only issue. So I highly recommend Bloomex and wish the company to flourish!
The bouquet is gorgeous. Anyway please improve your delivery services and take more responsibilities!
My husband surprised me for my birthday with a beautiful arrangement of daisies and roses. But delivery was a little slow.
Been using Bloomex online for a while with no issues. Flowers always delivered. Highly recommended.
Great service and careful packaging. The bouquet I ordered arrived on time, and was actually better than pictured. Really pleased, especially considering it was on my friend's birthday.
Used to order flowers through another country but over the last few times it either confuses the orders, or delivers the flowers too late. So I decided to look for another floral company and came across Bloomex. I already used them twice. They have great service and beautiful fresh flowers (not overpriced). So for now I'm quite contented with the company. Hope I won't regret.
My sister was very happy with her flowers from bloomex..
Always excellent service. I have used them several times and the flowers are beautiful..
I've used Bloomex twice and they are brilliant! Easy to use, great flowers. My friend received her bouquet.
From the US, we ordered flowers for a funeral in Canada. As shown on Bloomex's own order confirmation form, we paid extra to ensure delivery by Noon for a funeral that was to start at 2 PM. Bloomex did not even attempt to deliver until after 3 PM (delivery was not successful because the church declined to accept flowers for a funeral that was already into its second hour), and Bloomex refuses to refund for reasons that make no sense at all. Order number *******.
When my cousin got her birthday flowers she was so delighted! They were great! No delays, no wilted or broken flowers. Everything was perfect. It was the first time I used Bloomex and had a good experience. Would buy from them again. They have a wide range of flower arrangements and gift baskets. Thinking of ordering a coffee basket for my friend.
Last week my aunt and uncle had their 25 anniversary, so we had a big party. I ordered flowers through Bloomex, as usual, and again they didn't let me down. The order was delivered on time and the flowers were so fresh and beautiful. My aunt loved them. Some of the guests even asked me where I got such a wonderful bouquet. I think it's the best compliment.
I purchased flowers for my girlfriend several times in the last couple of years. I also tried other floral companies but always had problems with the delivery (it was late or canceled). But with Bloomex everything was perfect. They've never disappointed me. The roses I normally order are always fresh and budding. Never got broken flowers.
The name is incognite. Manager contacted me at other review source when I asked for help just 2 days ago. You always need to reach the fastest way, right? Don ever use their chat. It is particullary automated and there is no profit you gain through it. Use their official mailboxes. Faster and much more effective. Never received flowers, they cant deliver to location I did get them. I will try again next time.
I ordered flowers for my wife's birthday and they were lovely.
The service I received from Bloomex was very friendly and first class.
My husband and I use them to send flowers to our families since after the wedding we moved to another country. We are very satisfied with the service. They deliver the flowers fresh, budding and on time! They have great customer service and are willing to replace items if you are not completely contented. For Mother's Day we ordered wonderful arrangements for our mothers.
Bloomex is one of the best services for flower delivery. The order process is very simple and they have amazing prices and offers all the time.
From the business
Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members