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Bloomex Reviews Summary
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.
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Least the delivery went well. Not so much this time. Ordered a large bouquet and card for my girlfriend's birthday and paid extra for shipping to a specific time. Never delivered and they claim that the driver attempted to deliver but nobody was home.
1. Someone was home, I have verified this.
2. When I ordered, I gave both my email and phone number. Bloomex or the driver never called ore contacted me
3. When I contacted support later that night, nobody new what was going on
4. It is too late now as the celebration was yesterday
5. Now they refuse to refund the order
A. I will be calling my Credit Card company and issuing a chargeback
B. I will leave bad reviews on all websites I can find (like this one)
C. I will never do business with them again!
I ordered an arrangement to be sent for same day delivery. I continued to check my account, but all it would say is confirmed. They do nto send a delivery notification, so unless I call the person I would never know if they received it. Also, it was missing the card that was purchased. I have not received a photo to know if the arrangement is as ordered. Then when I contacted customer service on their website, they person clsoed the chat before I could get all of my questions answered. I order flowers online frequently as I work odd hours, but this was the worst customer service and lack of communication I have ever received.
Always awesome products. I am very happy with my experience with Bloomex every time. Thank you for help at some difficult times in my life.
Terrible company, Ordered two baskets to be delivered for my Fathers Birthday, and the driver said there was no-one home when my father was home all day waiting for his package. I had very detailed notes in the notes section of my order, but none of the information was passed onto the driver. Way to ruin a Special day...
My sister & her husband were delighted with the flowers we sent them for their wedding anniversary and they arrived on time. I would use the service.
My experience has always been successful and the flowers have always been fresh and arranged beautifully.
Bloomex is fast and reliable. Service is great and excellent choices for better rates!.
It is a great website for sending arrangements for any occasion! It's super easy to use and very reliable. I would highly recommend it!
My friend was delighted with her bouquet. Photos look lovely too and we never have an issue with the quality of Bloomex and use a lot.
My wife was surprised she got flowers and was so happy she did. Thanks for making such a beautiful bouquet! Will order again through your service.
I ordered flowers to be delivered on Oct. 2,2019. On Oct 4th I received a notice from Bloomex that my flowers were "In Transit" in Arizona during 110 degree days from the 2nd until delivery on the 4th. Awful, awful, awful. I tried to CHAT with Matt. I had better communication with my flowering Hibuscus. Do yourself a favor and pay a few pennies more and BUY AMERICAN.
I purchase from bloomex on many occasions. I appreciate the user friendly website. Thank you..
My order should have been delivered on Thursday but they arrived Friday afternoon. Nevertheless they were beautiful.
I cannot express how amazing it was to work with Bloomex. Our flowers turned to be far beyond our expectations. This company won't let you down. They are definitely professionals.
Easy ordering experience! Lovely arrangements to choose from. I am hoping for a perfect delivery with no problems.
Bloomex was good to work with. They worked with my budget and the rep was very helpful. The mother's flowers were super cool.
I highly recommend Bloomex! They were great to work with, have a large range of products which, so you can find almost anything you're looking for.
Bloomex did an amazing job! My flowers were literally perfect in every aspect you could imagine! None of the flowers was damaged during the delivery, they were delivered on time!
The flowers are unusual beauties. Thank you, Bloomex. First time using this service and will definitely use again! Was recommended by a good friend. They took my order over the phone. Quick service..
Great choice of flowers, at great prices. Delivery as promised. Will use them again..
From the business
Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members