BloomexReviews 1,372

Ordering on line was easy and straight forward. Same day delivery was excellent. Flowers were fantastic and it all came as a total surprise for my wife.

STAY AWAY FROM BLOOMEX! Three bouquets I ordered, THREE were all wrong! One came without a card to say who the flowers were even from. The flowers were supposed to be a DELUXE (I paid extra for that) hydrangeas, and instead they sent an ugly, beat up, tulip bouquet. Two previous orders were even sent on the WRONG day. Customer service is terrible and useless. They claim "Canada is a big country so we send the flowers out when we can." They also claim that the tattered bouquet that I didn't order was in compliance with their guidelines. SHAME ON BLOOMEX! DO NOT USE THESE SCAM ARTISTS! They really get ZERO stars from me, but that's not an option. Before buying, do your research. There are full pages dedicated to how HORRIBLE Bloomex is.

Great company. Ordered a flower for moms birthday. There were very little thoughts in choosing, I really wanted the roses to come out a little expensive. As a result, a replacement was chosen with the consultant and everything turned out perfect. Delivery was on time, the courier is polite, I also congratulated myself) my mother was very happy.

Thanks to all the staff of your company. I remembered that I ordered a flowers at a rather late hour, but the manager went into position and in the morning a fresh bouquet of flowers for my wife. Now you have a regular customer for life.

The flower design was very impressive especially how they wrapped them and I loved the customer service.

Unique bouquet, long lasting flowers. I was expecting these to die in a few days but they lasted longer than the bouquets I buy at the store. Very pretty packaging too.

I have ordered few Times in the past with Bloomex so I trusted them. I made 2 different orders in the same day for 2 defferent Friends.

First order:
I left clear notes for delivery as my Friend lives in a Bachelor but they still left it at thé wrong address so her neighbour saw it Coming back from work and it was outside for a while. Bloomex Ask for the récipient contact number but dont call them so totally unnecessary to request that at Time of ordering.
**They sent the wrong flowers. I ordered 50 blooms of alstroemerias and paid Deluxe to even have more blooms. She received 15 closed tulips instead... looked like nothing. I also paid an extra for a Teddy and a card but they replaced the Teddy by chocolates full of Bad ingredients, palm oil and other stuff +lactose etc... my Friend is severely lactose intolérant and has food allergies. I sent this to make her feel better in difficult Times and she ended up receiving whatever. Nobody advised me. Nobody answered chat for 2 days, held online forever, called but they dont take lines, left many emails but got NO reply for that order...

Second order: Friend received the right basket but did not received the Teddy Bear and nobody advised me, I had to learn it first when I spoke to my Friend and then Bloomex offered me a 15% discount code which is pretty Bad considering they have the same discount on their site at the moment and usually have better deals.

So, so, so disappointed for wasting so much Time trying to get an answer and feeling like customers don't matter to them.

I will never order from them again. I have pictures, screenshots that I kept and sent to them to see if they would cooporate first but now I Hope nobody goes through the same issues as me.

I ordered and paid for three deluxe CHEESE baskets to be delivered to my children in Edmonton and Westmount. Only one basket contained one small item of cheese. I phoned in my order so I could explain exactly what I wanted and was guaranteed 6 cheeses and 4 boxes of crackers in each gift basket. Your customer support telephone is out of service, your chat option tells me to email and your email option sends me an automatic response. I am out $300.00 for boxes of cookies, tea and tuna?! Adding insult to injury I was given a 15% discount on my next order?! Not happening. Terrible company that has lost my business.

This company literally robbed me. I placed an order for $122 for my elderly parents who are currently quarantined. They are extremely upset to not be seeing family this Easter, so I tried to brighten their spirit with a lovely spring time bouquet. They physically received a few red and white roses that were half dead and had to be discarded the next day. I paid extra for their "supersize" option and can only imagine what they would have received if I didn't. I contacted the company over a dozen times and got zero response. I am utterly disgusted that during this sad time in the world, people like this exist to rob you! Disgusting and shameful!

Good day! This is the second time I use the services of flowers and I am satisfied. Bloomex - this cite was easy to use and the flowers were in great condition nicely arranged with beautiful patterns.