BloomexReviews 1,372

Flowers were ordered on the 4th May for delivery on the 6th. The flowers were not delivered until the 8th of May (after I needed them on the 7th). Also, I did not get what I paid for... not even the blue vase. Stay away. Order from someone local who can make it right. I reported to the BBB and still they don't want to refund my purchase. Will be calling the credit card company next. Stay far far away. Save yourself the headache.

WE WILL NEVER USE THIS COMPANY AGAIN!
This is a honest review of our recent experience with bloomex.ca.
Not only did they fail to deliver the bouquet of flowers on the confirmed day but they also delivered flowers that were rotten, limp, and dead. The enclosed card was also damaged and dirty. We wish that we could post a photo of the flowers received on this review site so that potential customers could see just how poorly bloomex.ca fulfills their customer's orders.

It is a shame that in these difficult times bloomex.ca is choosing to take advantage of customers by providing poor quality service and products. We wanted to share joy and love by means of a bouquet of flowers for our family that we are unable to visit on their anniversary due to the virus. Instead they received embarrassing trash that is not fit for our worst enemy.

I had a terrible experience with this company. I would give them 0 stars if I could. I ordered a plant for my mom's 80th birthday. They delivered a totally different plant that died the next day. I asked them to fix the problem by delivering something similar that can survive in an apartment but they refused. They do not understand the concept of customer service. It is not the first I've ordered from them but it is definitely the LAST. Save your money - order from someone else!

Used Bloomex several times for deliveries to relatives in Calgary. The flowers are always very fresh and last for a long time.

Thank you always for a great service and the most beautiful flowers. Excellent selection of flowers. Always delivered on time.

My daughter lives in Calgary and ordered flowers for my 65th Birthday. I took a photo of the flowers when they arrived and sent it to my daughter. They were not the flowers she ordered. My favourite flowers are yellow roses. The flowers that arrived were awful. No roses, the daisies were not the beautiful Gerbara ones in the photo. There were mums, awful purple Mimi mums, 2 carnations which I am not fond of. The flowers I received are filler flowers. I tried online chat, 3 phone calls and many emails. I received auto reply emails that someone would get back to me. It is now May 5th and no one has returned my emails or calls in 10 days. No one has responded to my daughter either. Do not order from this company. HORRIBLE.

DID NOT RECEIVE FLOWERS FOR MOTHERS FUNERAL TILL IT WAS OVER, SO SHE HAD NO FLOWERS! This added a huge amount of stress at an already difficult time. No where near as nice as the ones we ordered! No customer service! I had even sent an email to them to confirm the time. I understand it's challenging times right now, but there was No excuse to be so late, and if you don't have the flowers to fill the order than compensate the price. I will never order again and will make sure know one I know does either! I will let BBB know too, because if you don't these people will continue to rip people off. I have read enough horrible reviews now to know this isn't only just during Covid 19, but long before that too. Even the funeral home said they have seen problems before with Bloomex. I WILL NOT ORDER FROM THEM AGAIN! I want a refund $197, if I get that then I might change the review to show that they at least had some compassion!

I am very happy with this service, the flowers arrived exactly on time and they were perfect. I wouldn't hesitate in using Bloomex again. One very pleased customer