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Bloomex Reviews Summary
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.
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Purchased flowers for my mother twice so far from the Winnipeg store. She was thrilled with the quality of the bouquets and the delivery service.
This was my first time sending flowers to anyone, but I choose Bloomex due to flexible pricing, delivery options, and ease of navigating the website user interface. My friend loved the flowers!
I love ordering from this company. I have ordered 3 times and every time the process has been so easy and the deliveries are always on time. Every one I've ordered for has been very happy with the flowers.
I have been waiting since May 14th for an upgraded complimentary repeat order because of receiving poor quality flowers. Bloomex promised me this resend order. I am still waiting and it is the evening of May 19th. The first order was sent from Ottawa 5 hours away so was several days getting to me and flowers were in poor shape. I live 1 hour from Toronto. I am now wondering if my flowers are sitting with courier dying. Very disappointed. Would appreciate hearing why Bloomex makes a promise and doesn't carry it out. Very difficult to get answer from Customer Service
Great experience! Prompt service and delivery. I have used this service several times and I am very satisfied.
Easy to order off of the website. Delivered on time. I like the fact that I recieved order status updates! I would use them again!
Have been a long time customer due to the beautiful quality flowers and fantastic customer service. Now living abroad, I ordered flowers for my Grandma's birthday.
Bouquet was large and colourful, needless to say it made for a very special birthday.
Great flowers, great price. I am a return customer and always happy with the product and service!
I have used them many times and always impressed by their flower arrangements. Highly recommended for any occasion, lots to choose from!
My special delivery instructions were followed accurately and my client was delighted with the arrangement.
I've used bloomex several times to send flowers to family in other parts of Canada and have never been disappointed.
First time ordering flowers through Bloomex and it was an easy process. I got exactly what I ordered, for next day delivery. The flowers were delivered the next day and packaged nicely.
I made so many of my friends & family happy with Bloomex flower deliveries!
I will continue using them and I highly recommend them to you!
Great website with a lot of flower options. I was kept up to date on my order and when it was delivered. It was quick and easy to order from Bloomex.ca I will be a repeat customer.
I have used Bloomex in a few occasions in different cities and they never disappoint. There is a lot of option to choose from for very reasonable prices. It is my go to for spoiling friends and family who live in different cities from me.
I purchased a lovely bouquet for my mom for Mother's Day! The price was unbeatable! From now on I am only shopping at bloomex for my flowers!
Used them to send flowers to a relative in Australia and at checkout got charged $89 but when I got my credit card bill it was in US dollars costume an extra £33.00. Why pay in USD on an Australian site? Customer services no good, just say it's in the small print. Will never use them again.
I live in Switzerland and ordered flowers for my mother in Canada. Unfortunately I forgot that last year Bloomex delivered the 4 days late as well. What an incompetent company! This year after Mothers day had come and gone I wrote numerous emails and had chats with Bloomex and got nothing but a runaround. Bloomex are cheaters.
I can't attach a photo as the flowers were never delivered. They will not return phone calls and emails are automated. Will never deal with them again.
They failed to deliver and then did not inform me until it was too late that they would deliver 2 days later. I tried to contact them and could not. And then the tuesday they did not deliver at all, sent a refund and told me at 6:30pm, so again I couldn't fix the problem. It is now thursday and i have heard from no one regardless of my 3 emails and phone calls where no one answers. I have left messages and no response. They also delivered another one of my orders on the wrong day. Worst customer service ever! Also i forgot to mention that i ordered them 2 weeks plus before Mother's day...
From the business
Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members