Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Lots of choices, easy to use website and great prices. Also they deliver everywhere which is very helpful for people living in rural communities.
They always do a great job, even with next day orders. Always on time, always beautiful arrangements, and Ive used them for years.
The flowers were really fresh and lasted over two weeks. The supersize bouquet had more flowers than I had expected.
There are many selections for every occasion. The arrangements and other selections are well organized as to type and occasion and the ordering process is customer friendly.
They want your money but if something goes wrong they will not return it never again will I order from them, I emailed them 6 times and always got the same email from them I order 3 sets of flowers and only 2 arrived after a month of waiting I said cancel
The 3 rd ones because it's useless now the occasion is over nope what did they do not cancel it and sent me a 10% discount for my next purchase trust me you do not want to order from these people.
We have always been very pleased with the wonderful, reliable and competent service that Bloomex has provided us. We had sent a beautiful bouquet to our niece with special needs and it really made her day so bright!
I ordered flowers for my out of state daughter's birthday with same day delivery. They arrived within hours of me ordering & just looked as good as they described on the website.
I placed my order over the phone. Perfect delivery at the time I requested and a lovely bouquet was delivered to my other half. 10 out of 10. Thank you..
Flowers were bought for a dear friends special birthday. The arrangement was beautiful, service great. Have used before and will again. Thank you.
Have used Bloomex twice now and on both occasions recipient has sent me a photo of flowers. Both orders look exactly as the flowers chosen online. Delivery is always prompt and ordering online so easy. Would highly recommend Bloomex and Reebees Pensby.
Amazing, professional and fast service! I've been using Bloomex to send flower gifts to my love ones and Bloomex has the lowest price with beautiful flowers to offer. Not only that, they offer a variety of gifts such as edible gift baskets and teddy bears, chocolates and wine! I love their service, as they are available in different places as well
I ordered from Bloomex for my mother and step mom who both live in different cities in Canada. The flowers were absolutely beautiful and the delivery on time.
Have placed over 5 flower orders with Bloomex. Every time it's easy to place flower orders, and they always arrive on-time as shown in the photos or better! Sometimes they are replaced with different colours than in the photos - but they are thoughtfully arranged and the flowers are of high-quality.
We ordered an expensive bokay of flowers for our mom. Online it was nice and white, what she got is some tight lilies that won't bloom after a few days already! Very embarrassing! I would NOT recommend anyone looking for a peaceful gift to choose Bloomex. Very Upset :(
Horrible experience and customer service. Ordered a birthday cake with flowers and they only delivered the flowers. When I called to request a refund for the cake, they told me the cake was already in transit, then shipped it 4 days later covered in ants! They still refused to issue a refund and wouldn't return my calls. Person I spoke to was not helpful at all. Never order from them!
I have ordered ( order number is *******) for mothers day. She received garbage weed flowers all dead. I was so ashamed I live far from My mom. And I purchased the most expensive bouquet. I swear I have been emailing them every single day I still haven't received a refund. I want a refund. I won't ever deal with them. I am soooooo ashamed of myself not reading the reviews before ordering. Although my husband bought me flowers from them before and he had no problem before. I swear all I want is a refund it's unfair I trusted them and they are scammers.
The worst experience ever. Ordered flowers for a birthday 6 days ahead and on the day received that they were delivered but were not received. The company cannot confirm the delievery and ditching replying overall. Two days got nothing out of them. What a special treat
Supersized bouquet is actually a very small bunch of not very fresh flowers, luxury packaging consists of a cardboard box and a cheap bow, then although paying with a Canadian Visa card they charge you in American dollars! They also do not answer complaints - dreadful company. Will never use them again
They did not deliver and refused to refund. I tried to contact them multiple times and they said they would give a discount on my next order. Why would I order if they do not deliver
Flowers were beautiful and arrived the day requested. I loved that what I ordered was very, very close to what was delivered and I didnt feel cheated.
Answer: It is terrible and difficult. They barely respond and then it is only after multiple emails and chats.
Answer: No. Terrible service. Did not deliver on time. Postponed deliver to next dY
Answer: I feel like I've been scammed. Took my money and did not deliver my purchased flowers.
Answer: It's a 1990's website and can't take average photos of 2024
Answer: No, they do not refund. They send a sorry message and offer you a store credit. However if you had a bad experience I do not think you will try them again to use the store credit, so they do not then compensate at all.
Answer: Very poor customer service (none). Do not use them.
Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca

