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Bloomex Reviews Summary
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.
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I sent flowers to my 90 year old aunt in Coventry and she was over the moon at how beautiful they were. All this done from my kitchen table in Australia. A first rate service.
Fast delivery, easy to use, and very reasonable. We ordered on valentine's Day (for a house warming gift) without thinking, but the bouquet was delivered perfectly. Many thanks
Super efficient service with high quality flowers beyond my expectation, considering the price which is very competitive. I wouldn't hesitate recommending this florist to anyone.
Everything one could wish for in an on-line interface between me the purchaser, the supplier and the remote recipient including reminders of previous interactions. Highly recommended!
Easy Way to send flowersI have used Bloomex on several occasions and have not been disappointed. Easy to use website and the local florist always delivers beautiful arrangements. Recommended
Finding the nearest florist was easy. The page layout for placing orders and entering details was intuitive. It helps to have photos of what the flowers look like that one would like to order.
Flowers & balloon ordered, delivered promptly. Recipient very pleased with flowers, said there was a great variety & a week later they are still looking as fresh as the day they were delivered.
Ordered a bouquet fot my mum's 80th Birthday. Hoped it would be good as I live in France. Mum said it was a gorgeous bouquet and was delivered ( on time) in the morning so she could enjoy on the day!
Excellent, efficient, quick service. Even got a phone call before assembly asking if it was okay to change one colour of flowers to another. Excellent service. Could not have asked for any better.
Ordered from Murrays port Glasgow used many times over the years fantastic flowers very well arranged also wife loved them wouldn't use anyone else to be honest for quality and cost very competitive
I've been sending flowers to my mother by the internet for years amd she said these were the nicest she ever got. Also the girl delivering was extremely nice. Thank for this i will use this service again.
Beautiful flowers highly recommended florist my wife was so happy thanks to all of you for putting a smile on my wife's face after a hard time recently glad to see her smile again you all are little stars xx
My mother was delighted with her flowers. The service online was easy to work with and the flowers that arrived resembled the picture online. I am definitely going to use your services again. BestDr Harrison
I placed a last minute order from Australia for flowers to be delivered to a funeral service. The order was dealt with promptly and I was informed quickly when it had been delivered. Thank you. Excellent service. рџ'ђ
Brilliant service! It was prepared and delivered within 2hrs of the order being placed by a lovely local florist. Beautiful and elegant floral composition. My special request was fulfilled with taste and care. Excellent!
Very impressed. It was my first time using and it was pretty close to perfect. The only confusing thing was I got an email saying it had been delivered before it actually had been delivered. Other than that, I cannot complain!
Easy to order online and the flowers that showed up were beautiful. I live in the US and had no problems with ordering and getting notifications when the flowers were delivered. Great experience would highly recommend this company.
Ordered 2 roses for my partner for valentines day. The ordering and checkout was easy. The roses were delivered next day (valentines day) and were very beautiful. They were arranged lovely - simple but effective. Perfect! Thank you
[THIS COMPANY IS A SCAM - DO NOT USE BLOOMEX & READ ALL THE NEGATIVE REVIEWS BEFORE YOU MAKE A PURCHASE] Worst delivery and service ever, I am not sure why this company is still open for business given all the people they have scammed. They did not deliver the flowers and did not want to refund, customer services is useless and just a front to the scam.
Twice I've ordered with bloomed.ca, first time Valentine's Day 2020, I paid $20 extra to have delivered before 12 in the afternoon. It arrived around 2pm. I wasn't too disappointed, I understand it was Valentine's Day so they had a high volume of orders, didn't think much of it. I ordered a second time for July 2nd 2020, again paid the extra $20 to have delivered before 12 to my moms local business. After finding out that she still has not received anything by 2pm I decided to give them a call, little did I know I would waste 30 minutes talking to a broken record. On the phone I was told that they can only put the order on hold for delivery on another day or give me store credit. After explaining my situation over the phone I feel as if it fell on deaf ears, all they repeated was "we can give you store credit or put the order on hold" I had asked to talk to a manager and I was told "they don't do phone calls" asked why and never got an answer, the best I got "I will add a note and they will contact you by email" then I got hung up on?!
Please keep in mind I paid $103 in total for my order for one bouquet and they offered little to no resolution for my situation, I was reasonable and patient, all I want is my money back in my bank account because twice I have ordered and twice they have not delivered on their promises, therefore I don't want my $103 to be locked with this company's store credit because I won't ever consider ordering in the future.
I strongly recommend that people look for other alternatives or if possible go buy flowers from your local florist and deliver them yourself if you have the capability. Zero for customer service, and management is too scared to talk on the phone is what it seems like. Save your money and spend it elsewhere.
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Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members