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Bloomex

2.0

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Bloomex Reviews Summary

The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
538
value
519
shipping
516
returns
442
quality
494
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California
1 review
0 helpful votes
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Sent flowers from Australia to Manchester UK, easy transaction and flowers delivered when requested. Definitely use again.

Date of experience: August 13, 2020
California
1 review
9 helpful votes
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So easy to use and prompt delivery. I will definitely use them again when sending flowers overseas. Thank you for great service

Date of experience: August 12, 2020
New York
1 review
0 helpful votes
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A+ experience... wonderful florist in St. Leonard's on Sea, absolutely gorgeous flowers and service. I will be back, thank you!

Date of experience: August 12, 2020
New York
1 review
0 helpful votes
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Fantastic service
August 11, 2020

Fantastic service, quick, easy and very reliable. And was a beautiful arrangement. Would definitely use Poppys again and Bloomex

Date of experience: August 10, 2020
Azerbaijan
1 review
0 helpful votes
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Friendly and efficient service, the flowers were really nice and have lasted as lot longer than I expected, I would highly recommend

Date of experience: July 31, 2020
Kyrgyzstan
1 review
0 helpful votes
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Everytime I order flowers, I know my family and friends will get a beautiful bunch of flowers. This is very important as I live in NZ.

Date of experience: July 31, 2020
California
1 review
0 helpful votes
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My order was a little last minute but they still managed to deliver it on time! I was very happy and so was she! Definitely would recommend

Date of experience: July 31, 2020
Sweden
1 review
0 helpful votes
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Having used Bloomex many times over the years, I would greatly recommend their high quality flowers and their very efficient, prompt service.

Date of experience: July 31, 2020
Spain
1 review
0 helpful votes
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Beautiful flowers
August 1, 2020

Beautiful flowers, and I was even emailed photos of my flower arrangement before they was delivered to my mum. Will definitely use them again.

Date of experience: July 31, 2020
Italy
1 review
0 helpful votes
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You were very fast, and the flowers were lovely, you also made me feel better knowing you did the job really well thankyou very much xxx

Date of experience: July 31, 2020
Hong Kong
1 review
0 helpful votes
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Excellent service
August 1, 2020

Flowers arrived on time and my dad was thrilled with them. It was nice to see a photo of them before they were delivered so I got to see them too.

Date of experience: July 31, 2020
California
1 review
0 helpful votes
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Really can't fault these guys. They deliver fast, their flowers look good and they're priced reasonably. All these apply even around Valentine's day.

Date of experience: July 31, 2020
Romania
1 review
0 helpful votes
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Great service
August 1, 2020

Great service. I left the flower choice to the florist as just wanted something cheerful for my friend and they did a great job, all very satisfied.

Date of experience: July 31, 2020
Ukraine
1 review
0 helpful votes
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Funeral flowers
August 1, 2020

I needed to order funeral flowers for wales and I live In London, the communication was good and was made an easy fluid process would highly recommend

Date of experience: July 31, 2020
Hungary
1 review
0 helpful votes
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User friendly website
August 1, 2020

User friendly website, very straight forward ordering process. Flowers arrived on time and were beautiful. Would absolutely use again and recommend to others.

Date of experience: July 31, 2020
1 review
0 helpful votes
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Thank you your delivery was prompt, I liked the fact that you informed me it had been delivered since I am in Australia and the gift was to my sister in law in the U K

Date of experience: July 31, 2020
Georgia
1 review
0 helpful votes
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Great Service
August 1, 2020

Would normally buy from florist but I had a leg injury so reverted to ordering online delivery. Easy to do, flowers nice, delivery person pleasant, delivered on time!

Date of experience: July 31, 2020
Australia
1 review
16 helpful votes
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Excited to send a loved one some flowers for her Birthday. Covid-19 making life difficult, so I prepared 2 days in advance for delivery. $100 dollars later and 7 messages left on an answering machine, guess what? No flowers delivered. Received an email saying they were in transit and would be delivered in a week's time. Wow! Is this really happening in Australia. This Company shouldn't be trading. Scam stay away...

Date of experience: July 24, 2020
California
1 review
1 helpful vote
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Flowers arrived DEAD and on the WRONG day. Customer service is nearly non-existent. Three days and I am still waiting for a refund. Net step, dispute the charge on my bank card.

Date of experience: July 21, 2020
AE
1 review
0 helpful votes
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The worst experience with this flower shop. They scam their customers. It is mentioned in their policy that orders using international credit cards will be charged in USD. Totally agree with this policy if they do the conversion. But to charge me $60 USD for an Item that is $60 Canadian is pure scam.
Legally it is not right. They should change their policy to "Prices in our website is in Canadian dollars. If you are using an international credit card then the prices will be in USD" rather than scamming their customers. And the disaster was when receiving the item. It was our anniversary and my wife got really disappointed with the flowers. They are not worth $10. Very bad arranged and not that fresh. It was my worst experience with them and will avoid them and in the future. Will order from a respective place who value their customers not scam them.

Date of experience: July 20, 2020

From the business

Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca


bloomex.ca
Dartmouth, NS, Canada
+564
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