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Bloomex

2.0

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Bloomex Reviews Summary

The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
538
value
519
shipping
516
returns
442
quality
494
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Tajikistan
1 review
0 helpful votes
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I didn't see the bouquets ordered as I was not at home. However the two couples were very pleased with the flowers and the prompt delivery. Thank you.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Only criticism would be good to see a photo of the actual bouquet that is delivered. Delivery was arranged from an alternative florist without any fuss.

Date of experience: December 23, 2020
Philippines
1 review
0 helpful votes
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The florist was great and delivered a beautiful bouquet of Christmas flowers to my in-laws. I am very happy with their services and will use them again!

Date of experience: December 22, 2020
California
1 review
0 helpful votes
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Was shown photos of the flowers, they are beautiful. Thank you so much. Really helps when something you sent comes up Trumps (excuse the really bad pun) x

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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Worst Company
December 23, 2020

There should be a O to rate this horrible business. Did not get my delivery and the response is too bad as our delivery company is too busy to record what was delivered. Stated no refund or offer to replace. I placed 6 other orders the same day and none made it on the delivery date. The Better Business Bureau has 661 complaints against this fraud of a business. Mine is 662. Wish I had done some research prior to booking with them. My advise STAY AWAY FROM THEM. READ THE BBB COMPLAINTS. AWFUL CHEATERS AND NO REMORSE

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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I ordered flowers 10 days ahead of time to be delivered on my aunt's 91st birthday. They were not delivered and when I tried to find out what happened, I was given a run around. STAY AWAY FROM THIS COMPANY!

Date of experience: December 22, 2020
Lithuania
1 review
0 helpful votes
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Brilliant Service
December 23, 2020

The service I received was brilliant complimented, of course, by the beautiful bouquetsI certainly would not hesitate to recommend Dolce Vita in Inverurie

Date of experience: December 22, 2020
Italy
1 review
0 helpful votes
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Excellent service
December 22, 2020

Excellent service, post Christmas and flower choice was diminished but great communication with the florist ensured complete satisfaction. Would use again.

Date of experience: December 22, 2020
Illinois
1 review
0 helpful votes
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I believe that the Christmas basket I ordered is beautiful. It was delivered on the day I requested. Very happy with the service and I will use them again.

Date of experience: December 22, 2020
Massachusetts
1 review
0 helpful votes
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It was a great easy experience, and the flowers that actually were delivered from my family photo look exactly as on line picture and or better! Thank you.

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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No delivery
December 22, 2020

I called on Sunday to have a bouquet of flowers delivered to my friend who is a frontline worker to show my appreciation and they said it would be delivered on Monday. No flowers were ever delivered to her and I paid for an upgrade $70 and no one from customer service with call me back to answer where the flowers are?

Date of experience: December 22, 2020
Turkmenistan
1 review
0 helpful votes
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Wanted flowers to be fresh from local florist and they were. I haven't seen them myself but person who flowers were for was very happy. Thank you very much.

Date of experience: December 22, 2020
Israel
1 review
0 helpful votes
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Delivery was quick and sent on day I wanted them too. Have used your service before and will use again. Makes me feel closer to family and friends. Thankyou.

Date of experience: December 22, 2020
Brazil
1 review
0 helpful votes
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Brilliant service
December 22, 2020

Wanted to send my friend some flowers as her grandpa had passed away that day. Flowers were ordered and then delivered a couple of hours later. Very efficient

Date of experience: December 22, 2020
Ukraine
1 review
0 helpful votes
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Sent to a family member 100 miles away from where I live. Service was fantastic and the flowers were outstanding in quality and arrangement. Thank you so much.

Date of experience: December 22, 2020
Tajikistan
1 review
0 helpful votes
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This is the second time I have used Bloomex and I am very happy with the service. Very easy to use and pay and both times flowers were delivered as requested.

Date of experience: December 22, 2020
France
1 review
0 helpful votes
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From NZ to UK.
December 22, 2020

Great communication, lovely flowers, no problems what so ever from NZ to Crewe, UK. Everything went very smooth. Will definitely use Bloomex again in the future

Date of experience: December 22, 2020
Turkmenistan
1 review
0 helpful votes
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Used direct to florists
December 22, 2020

Used direct to florists. The flowers arrived looked even better than advertised no hassle at all and very simple and straight forward. Definitely be using again

Date of experience: December 21, 2020
Italy
1 review
0 helpful votes
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This is the 5th time I've used your services. Including once to daughter in Switzerland. All have arrived in time and the recipients were delighted. Many thanks

Date of experience: December 21, 2020
Canada
1 review
0 helpful votes
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Worst Service
December 21, 2020

My Aunt who lives in Ottawa had just passed her 96th birthday when she found out from her youngest son that her oldest son had passed away in Edmonton. I live in Hamilton and was just about to send flowers to her for Christmas. Bloomed looked reasonable and the arrangements looked great so I picked Joyous Noel to be sent to her. When I was told about the service charge tax and delivery fee my 39.99 (On sale from 69.99) went upwards of $60.00. I told the person on the other end that maybe I would wait on the order and check with other local florists. He then offered a further 10% off and fool me took it. Needless to say instead of the lovely basket arrangement I ordered there was a basket with poinsettias in it. No pinecones no tropical plants. Buyer beware. Anyways I have pictures that I have since sent to customer service and not received a response. The arrangement was embarrassing and I still want the correct arrangement sent to her.

Date of experience: December 21, 2020

From the business

Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca


bloomex.ca
Dartmouth, NS, Canada
+564
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