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Bloomex

2.0

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Bloomex Reviews Summary

The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
538
value
519
shipping
516
returns
442
quality
494
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Hong Kong
1 review
0 helpful votes
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First Class Service
January 14, 2021

I approached Bloomex after another florist let me down for a Xmas delivery having promised they would deliver. With a 24 hour window the flowers were delivered with no hassle and it was confirmed via a text. Would recommend without hesitation.

Date of experience: January 13, 2021
Turkmenistan
1 review
0 helpful votes
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Golden wedding
January 14, 2021

I was nervous about ordering flowers on line - I am from South Africa. I definitely need not have worried. The flowers were exactly what we ordered, delivered on time and lasted really well. Thank you for making a family golden wedding special.

Date of experience: January 13, 2021
Sweden
1 review
0 helpful votes
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Excellent service
January 14, 2021

Excellent service, great value for money with less commissions than other relay companies so recipient receives more value for your money spent. If yiu want flowers sent anywhere in the world then you have to choose the team at Direct 2 Florist.

Date of experience: January 13, 2021
Tajikistan
1 review
0 helpful votes
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Very quick to reply and clarify when local florists open. Receipient delighted with the flowers thank you.

Date of experience: January 12, 2021
Israel
1 review
0 helpful votes
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Flowers were beautiful and my Mum was delighted with them. Thanjs for the great flowers and great service.

Date of experience: January 12, 2021
Canada
1 review
0 helpful votes
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1st time using Bloomex. Although they could not do same day delivery as promised, I was refunded the same day fee. I was called shortly after by Bloomex that my same day delivery was not possible and would deliver and provide a vase and a flower count upgrade. Flowers were received very fresh, with a vase on the date they said they were to arrive. Very happy customer and recipient!

Date of experience: January 12, 2021
GB
1 review
0 helpful votes
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VERY INCOMPETENT!
January 13, 2021

Do not keep to Time! The celebrants birthday already over and the flowers still hasn't been delivered when I was told it would be between 9am- 6pm! False!

Date of experience: January 12, 2021
Canada
1 review
0 helpful votes
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Absolutely shameful
January 12, 2021

This basket was filthy dirty! The items in the basket dirty of dust and filth. The gift card purchased you can see who ever put it together finger prints like black ink all over it! Gift basket wrapping done horribly. Paid for a balloon that wasn't included, the number of items were short, I can't imagine they have any COVID19 protocol considering how dirty this basket and the items in it are, the flowers were wilted and damaged like someone stepped on them. Why would I give this to a loved one? What a complete waste of money and to top it off it was late... can't get a refund from this company. How is Bloomex even allowed to operate with such inconsiderate people in their office. What a cluster f*#%! Don't buy from Bloomex unless you want upset your loved ones. Disgusting

Date of experience: January 12, 2021
France
1 review
0 helpful votes
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Christmas Basket Flowers
January 13, 2021

Ordered online from Canada and recipient in UK was happy and it was delivered on the date I had requested.

Date of experience: January 12, 2021
Brazil
1 review
0 helpful votes
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Lovely to know that flowers were delivered from a local florist. Good website easy to use would recommend

Date of experience: January 12, 2021
Denmark
1 review
0 helpful votes
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Excellent service
January 11, 2021

Excellent service. Easy to order and delivered as asked. One bouquet to New Zealand and one to South Wales.

Date of experience: January 11, 2021
RU
1 review
0 helpful votes
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Delighted with the quality of the flowers delivered (on the right day too), so will use this company again.

Date of experience: January 11, 2021
Brazil
1 review
0 helpful votes
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Flower delivered exactly as promised. I did not see the flowers but the recipient said they were beautiful.

Date of experience: January 11, 2021
Thailand
1 review
0 helpful votes
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Excellent service again
January 11, 2021

Excellent service again! Delivered on time, in good condition. Easy way to order no problems with this site.

Date of experience: January 10, 2021
Latvia
1 review
0 helpful votes
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Highly recommend
January 11, 2021

Highly recommend! I ordered from Australia, flowers were delivered within hours and looked amazing. So easy.

Date of experience: January 10, 2021
Lithuania
1 review
0 helpful votes
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Great service within a few hours of ordering. Could not have asked for better. Will recommend to everyone.

Date of experience: January 10, 2021
GB
1 review
0 helpful votes
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Birthday Flowers!
January 10, 2021

Staff really helpful in the shop. Delivered on time and looked beautiful. Recipient very happy! Many thanks.

Date of experience: January 9, 2021
Philippines
1 review
0 helpful votes
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The flowers were beautiful & the whole process of ordering, payment and delivery was made very easy, thankyou

Date of experience: January 9, 2021
Italy
1 review
0 helpful votes
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Efficient service
January 9, 2021

Efficient service, lovely product and delivered in a timely fashion - all 5 stars. Thank you Direct 2 Florist.

Date of experience: January 9, 2021
Georgia
1 review
0 helpful votes
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Flowers were delivered as ordered and recipient was delighted with them. Excellent service and timely delivery.

Date of experience: January 8, 2021

From the business

Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca


bloomex.ca
Dartmouth, NS, Canada
+564
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