Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent service! Delivery was extremely quick and the flowers from the florist I chose were beautiful. We will certainly be using Bloomex again for any more international floral needs. Thank you!
Ilive in Florida and sent my daughter flowers, she sent me a pic of them and i was very pleased with what she received. Keep up the good work I will use your web site again. RegardsVeronica Fluckiger
Superb same day service, beautiful flowers, kept informed all the way. I was worried as they said the shop had changed, but no need... everything was perfect. Completely recommend and will use again.
J was very pleased with the basket of flowers I ordered for my best friends funeral. It was a very upsetting time for me, so the ease of ordering was such a relief. I would definitely use them again.
I ordered a wine gift basket for a friend's 90th birthday. The person taking my order was very polite and helpful. I received an email when the basket was on its way, and after delivery. They arrived on time, and the recipient was delighted. Many thanks for a great experience.
This was my second time using Bloomexs and it didn't disappoint. The florist sent photos of the arrangements and they were beyond beautiful. I especially like the email updates for delivery confirmation
Fantastic service. Good communication about delivery. Recipient loved the flower display and remarked that they were beautifully presented. Flowers delivered resembled item viewed online. Would use again
First time customer and got to say the quality and the arrangement of the flowers was awesome. Delivery was made by noon and I cannot fault the overall experience and will definitely use again. Thank you
Bought a brightly coloured, sunshine bouquet for my mum's birthday. She was thrilled with them! Quick & easy process; prompt delivery & lasted longer than any she has got from a shop! Highly recommended!
I have used direct to florist on many occasions now and they never fail to deliver. My sister in-law was delighted and the flowers were stunning. Thankyou and I would highly recommend using them to anyone
Really excellent service and the flowers were stunning for my Dads funeral they were delivered on time and really did save us not only a lot of money but a headache as well. Thank you so much really perfect
There is always a potential issue when you use the services of a florist so far away. This is the third time I've used, and I am very impressed with their service and would highly recommend them to anyone.
The flowers arrived at my mother's care home on the requested day. I visited later in the day and the flowers were beautiful. I had also ordered a teddy with them which was also of goods quality. Thank you.
It was easy to find a florist located near the recipient of the flowers I wished to send and the price was very reasonable. The flowers were send on time and the recipient said the flowers were very beautiful!
Arrived the same day, extremely quickly. The flowers were beautiful and very much enjoyed by the recipient! This is the second time ordering through Bloomex, with the same florist and I've had no issues at all.
I sent a flower display to my sister. It arrived when specified and she was over the moon with it. She sent me a photo of it. It was beautiful and she said it smelt really lovely. First class service 10 out of 10.
Every year I send flowers to friends in Wales. And every year, they are so delighted by the quality and beauty of what is delivered. Thank you for each and every arrangement so well executed and prepared to order!
My daughter was all the way over in London for her 30th birthday (and on Valentine's day) I wanted to make her day special and she was so happy to receive a lovely arrangement of flowers from her family on the day.
Our dear friends in Bury St. Edmund's were overwhelmed with both the quality of your christmas-themed floral presentation and the evident merit of your artistic efforts. A sincere "thank you" from downtown Ottawa...
Ordered flowers about 8.30am and just after 11am I got a message from my friend to say she had just received a gorgeous bouquet of flowers. Very impressed with the quality of flowers and speed of delivery. Thank you
Answer: It is terrible and difficult. They barely respond and then it is only after multiple emails and chats.
Answer: No. Terrible service. Did not deliver on time. Postponed deliver to next dY
Answer: I feel like I've been scammed. Took my money and did not deliver my purchased flowers.
Answer: It's a 1990's website and can't take average photos of 2024
Answer: No, they do not refund. They send a sorry message and offer you a store credit. However if you had a bad experience I do not think you will try them again to use the store credit, so they do not then compensate at all.
Answer: Very poor customer service (none). Do not use them.
Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca

