Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Bloomex

Bloomex

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Bloomex?
grey stargrey stargrey stargrey stargrey star

Bloomex Reviews Summary

The overall reputation of the company reflects significant customer dissatisfaction, primarily due to unreliable service, frequent delivery issues, and poor product quality. Many customers reported receiving incorrect or wilted arrangements, with inadequate responses from customer service when seeking resolutions. While a few positive experiences highlighted effective problem resolution and satisfactory products, these were overshadowed by the prevalent complaints regarding service delays and lack of support. The recurring theme of frustration suggests a need for the company to improve its operational efficiency and customer service practices to restore trust and enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
538
value
519
shipping
516
returns
442
quality
494
This company does not typically respond to reviews

We monitor reviews for authenticity

Uzbekistan
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

Ordered 2 weeks in advance for sister in law's birthday. Came on time. Sister in law very happy with them

Date of experience: February 15, 2021
Israel
1 review
0 helpful votes
Follow Erika M.
Unfollow Erika M.
Share Review
Report Review

Christmas and New Home
February 16, 2021

My friend was thrilled by the beautiful flowers. Great service. Advises when flowers have been delivered.

Date of experience: February 14, 2021
Kyrgyzstan
1 review
0 helpful votes
Follow Steven C.
Unfollow Steven C.
Share Review
Report Review

Easy to use
February 16, 2021

Easy to use, quick and efficient. Flowers delivered on time. Beautiful bouquet, very happy with the service.

Date of experience: February 14, 2021
France
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

A company who empowers a group of great local florists, who ensure beautiful flowers are always delivered.

Date of experience: February 14, 2021
Brazil
1 review
0 helpful votes
Follow Mike C.
Unfollow Mike C.
Share Review
Report Review

I can only answer to what I was told about my order. As I didn't see itThe remark I got, it was beautiful.

Date of experience: February 14, 2021
Czechia
1 review
0 helpful votes
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

Prompt and stunning
February 15, 2021

We were able to connect with our favourite florist to deliver flowers to a close friend who reported that not only were they delivered promptly but were stunning.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
Follow Heather S.
Unfollow Heather S.
Share Review
Report Review

Thanks from Canada
February 13, 2021

I appreciated the contact when the originally requested florist declined the order. The arrangement was beautiful and exactly as pictured. Many thanks from Canada

Date of experience: February 13, 2021
Turkiye
1 review
0 helpful votes
Follow Shadrach R.
Unfollow Shadrach R.
Share Review
Report Review

Great flowers
February 13, 2021

Really easy and was a great surprise. Ordered and they were delivered on the day I asked for. Great also that even tho I ordered online. I am using local florists.

Date of experience: February 13, 2021
Azerbaijan
1 review
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Share Review
Report Review

Arranged a same day delivery to my daughter, The flowers were absolutely beautiful and still are a week later. Very pleased, will definitely use again. Many thanks

Date of experience: February 12, 2021
California
1 review
0 helpful votes
Follow Heather C.
Unfollow Heather C.
Share Review
Report Review

Christmas flowers
February 13, 2021

Beautiful display of flowers that are much admired by the recipient. Great price and choice and expert info related to me the customer, thank you and will use again

Date of experience: February 12, 2021
Turkmenistan
1 review
0 helpful votes
Follow Tina J.
Unfollow Tina J.
Share Review
Report Review

Brilliant Service
February 13, 2021

I have ordered from you several times to send to my friends into U. K and also to my daughter in Australia. Your service is faultless and I have never had to compain.

Date of experience: February 12, 2021
California
1 review
0 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Share Review
Report Review

My friends sent me a photo of the flowers and they were simply amazed by the quality of the bouquet and the door to door serviceThank you so much for making their day

Date of experience: February 11, 2021
Canada
1 review
13 helpful votes
Follow Ken H.
Unfollow Ken H.
Share Review
Report Review

Never again
February 12, 2021

Had two orders in and confirmed - neither delivered and best I can get is a chat person telling me a manager will call me in 48 hours - and their phone line says leave a message and we will call you within 48 hours. Thats great, party was today, they are going to call me in two days from now. Was told to refer to their refund policy? JUst wrote off 185 - wished I had given it to charity instead of an incompetent hustler.

Date of experience: February 11, 2021
Romania
1 review
0 helpful votes
Follow Arlene O.
Unfollow Arlene O.
Share Review
Report Review

Absolutely first class
February 12, 2021

Absolutely first class. Ordered 1pm 23rd December delivered 24th am! Photo of arrangement sent too, thrilled with arrangement. Very very good service and communication

Date of experience: February 11, 2021
India
1 review
0 helpful votes
Follow Amanpreet S.
Unfollow Amanpreet S.
Share Review
Report Review

I order flowers and cards from Bloomex for our anniversary. Delivered flowers are fresh and tulip colors are as requested. I have a wonderful experience with bloomex in shopping and delivery is swift and on time.

Date of experience: February 11, 2021
District of Columbia
1 review
0 helpful votes
Follow Anna M.
Unfollow Anna M.
Share Review
Report Review

Ordered at 9.25 am on Monday 23rd Dec and the flowers arrived at my uncles address 12.15pm the same day! Amazing service, definitely recommend and will be using again!

Date of experience: February 11, 2021
California
1 review
0 helpful votes
Follow Allen K.
Unfollow Allen K.
Share Review
Report Review

Soooo easy to organise flowers for my mum for Christmas from Hertfordshire to Jersey CIGreat choice and great prices Thank you Carol's Florists at Holm Grown Jersey xx

Date of experience: February 10, 2021
California
1 review
0 helpful votes
Follow Heather J.
Unfollow Heather J.
Share Review
Report Review

Beautiful
February 12, 2021

Couldn't ask for a nicer basket of flowers that were delivered on the day to my wonderful mother. Beautiful and she loved them. Would recommend and definitely use again

Date of experience: February 10, 2021
Georgia
1 review
0 helpful votes
Follow Jon G.
Unfollow Jon G.
Share Review
Report Review

Lovely bunch of flowers for my Grans 90th and very good price for the size of them. They arrived within 3-4 hours of the order being placed. Will definitely use again.

Date of experience: February 10, 2021
New York
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

These were amazing for the second time. Thank you so much! I asked for a florists pick, rather than choose my own. Asked for the colours etc and it was totally perfect!

Date of experience: February 9, 2021

From the business

Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca


bloomex.ca
Dartmouth, NS, Canada
+564
See all photos