BloomexReviews 1,372

My husband recently received a Bloomex gift basket (GTA) ordered by his sister in England. It was beautifully wrapped and delivered to our door in a sealed box. The assortment of goodies is awesome! We were so impressed that we ordered a similar gift basket for a helpful neighbour. Communication from placing the order to delivery was excellent. Highly recommend!

Your best bet for flowers is to order directly from a flower shop, you may pay a little more but you won't be disappointed or embarrassed.
The first order I sent arrived with dead flowers in them. This last order was tulips, I didn't think there was much that could go wrong with that... wrong...
They arrived wilted. I was disappointed and embarrassed. I have not ordered any of their food baskets... but they might be okay. Hope that this review assists you in making a decision on sending flowers.

Flowers arrived dead. I could not believe it. Plus we paid extra for a super arrangement and look what came. Bloomex said they will refund the money if the recipient, who just had surgery, ships the dead flowers back to them. Rude customer service. I do not recommend ever. These pics are from the day they were delivered. They froze in the UHAUL. Yes, bloomex uses UHAUL to deliver.

First of all a very quick transaction and delivery, beautiful flowers and would highly recommend! TY

Beautiful flowers, great service at very short notice, delivered on time cannot rate highly enough. Thanks a lot

Great choise and services, also get a photo and notification when your flowers have been delivered. Thanks!

My Mum loved her gorgeous flowers. I might be in Texas, but you helped me make her smile, thank you.

I bought some flowers to be delivered to my friend for his birthday. They arrived... eventually. Two days after the scheduled date. They were dead. Rotten to the core. The vase I had organised with them was not only a too small to hold them all, but the glass was also chipped. And then everything got so much worse.

I found out that, despite my using an Australian Bank account to pay, the fact my home address was overseas meant that I had to pay in USD, a sum considerably more than the original.

I emailed my complaint with photos to '*******@bloomex.com.au' requesting a full refund. They did everything they could to avoid a refund of any sort, saying they could only do store credit. After a WEEK of arguing via email, I finally agreed to the sum of $58 store credit to 'try again'. I then found out that this amount didn't account for the delivery cost, and so I had to pay an additional $15.00 for Bloomex to try to rectify the problem and do it correctly this time.

The flowers arrived on time as requested. But... they were DEAD! AGAIN!

Whatever you do, do not trust Bloomex! They are a scam company and their customer service is absolutely atrocious! They do not ever want to refund any amount for the flowers or service and they will do everything in their power to make sure they are not held accountable for their terrible services.

I have attached photos of the second bunch of dead flowers. This isn't good enough. I want a FULL REFUND this time! I'm not going to settle for ANY credit of ANY kind. Just a refund so I never have to deal with this company again.

Very good service. The flowers were ordered from New Zealand and delivered on the date requested and in timeline

Do not order from this Company. My family ordered flowers for my birthday. They were delivered a week late and were very DEAD. Terribly disappointing considering the amount of money that had to be forked out. You are better off if ordering out of town to go through Safeway, SaveON, or a local Florist. Waste of money to order through Bloomex. I was so upset I threw the dead flowers in the garbage before deciding to write a review.

Ordered and got same day delivery amazing as always and cheered up someone who lost their loved ones xx

Excellent service, I ordered the flowers at 2am from Vancouver and they were delivered by 2pm that day.

Flowers look really nice and were delivered within the timescale requested. Would definitely recommend.

Always use these suppliers as it give the local florists a chance to shine. And cheaper than Interflora

Beautiful flowers delivered on time with a personal touch. Wouldn't hesitate to recommend or use again.

My Tuscany basket. This is what they sent in the middle of the night. Please DO NOT FAIL INTO THIS. THEY ARE SCAMMERS

Delivery was the next day, and I was told that the arrangement was beautiful! What more can you ask for?