BloomexReviews 1,372

The mothers finally received the flowers. The couriers left them on the doorstep without knocking. One arrived with broken packages and the other with a broken vase. Flowers looked terrible after 3 days with courier. Complained to Bloomex and they gave us 2 options. New flowers or Bloomex coupons, no refund option. Asked for new flowers, never received!

The flowers that I ordered were definitely not what was delivered. The bouquet was upgraded to a deluxe. The flowers that she got look thrown together and definitely NOT a deluxe bouquet. Also, she got 3 tiny balloons instead of 3 large helium balloons even after Anthony (sales rep) guaranteed large helium balloons. I hope not to use Bloomex ever again.

I order flowers from United states For My Sister WHO live in Montréal Canada For mothers Day
Worth $ 99.99 The flowers she recieved does't looked and worth that money. The flowers basket ON their site I choose was beautiful arrangement. The one My Sister recieved looked so ugly only looked worth $30.00
I Did try To reached The company they email me explaining The flowers they delivered according To them is beautiful they have some nerve! BUYER BEWARE! PLEASE DO NOT ORDER FROM BLOOMIX.CA
You Will be disappointed!

Run of the mill. Average looking. I ordered what was a fun-coloured, and different types of flowers bouquet. Wanted to give something cheery and different. What arrived was stereotypical red roses and white filler stuff. Bla.
I sent in a respectful complaint and was just told too bad, the website said the flowers can vary.
Yeah, the flowers were fresh, but that's basic, bottom-line expectations.

These people wud deliver flowers for a particular according to their convenience.the worst customer service. Customer support is so bad

This company is legitimately a complete joke. They take your money, send you trash flowers that aren't even what you ordered, then claim they were so busy that they ran out AFTER confirming your order. Then they make the excuse that its mothers day when I ordered an entire 2 days prior. Now I get it if you run out as thats likely to happen, but don't take my money and not anticipate a busy weekend... Theyre entire business model is based around mother's day but they always make the excuse that theyre surprised when it comes and they get bunch of orders. I paid $70 for some flowers with an added deluxe version + $20 delivery and they sent me some nonsense regular flowers. I messaged them to complain and they told me the they "were busy and ran out excuse" followed by a $25 store credit like that's going to solve the problem that they just took my money and ripped me off. If you plan on buying flowers, this is not the company to order from, they have no clue how to run a business and don't know how to anticipate a busy weekend as if they're clueless to what theyre entire business model is run off. They'll rip you off and then send you useless credit will only take care of the delivery fee..

I would never order again. Terrible service …, late delivery …flowers ordered were not what was delivered …. We even upgraded the order. Company will not do anything. Won't even answer phone. I worked customer service over 40 years and this is beyond terrible customer service. I advise not to use them. I got stung twice slow learner lol.

Do not order from Bloomex.
Late delivery and there is no customer service. You will get what they give you when they decide to

Ordered flowers for mother's day, May 8th. I had to pay extra. Flowers are now late, expected delivery on May 10 without any delays. I called customer service and the agent could not speak very well English. He told me that there was a blended date. Why would I order flowers and pay extra if the flowers are going to be late? I asked to speak to a supervisor and the agent said that it was not possible. He only gets emails from his supervisor.

Here's a sample of our conversation:

Me: I asked him if you don't know something, who do you ask?
Agent: sorry I don't understand
Me: if you don't know something, who do you ask>
Agent: *chuckles* what don't I know?
Me: what to do in this situation.

I will never order flowers from websites again. First and last time.

Very disheartened by this company. I ordered flowers and paid a premium to have them delivered the next day as apose to two days later due to the recipients not being in a very good state. However the first bunch was delivered 2 days later and the second bunch 3 days later. Definaitely not what I paid for. Thanks for letting me down Bloomex

I ordered flowers for my mom on Mother's Day. Her day was ruined because she received dead flowers. What a surprise that was. After receiving them I've tried and tried to get my money back because of the dead flowers but they refused even tho I gave them pictures. HORRIBLE COMPANY! DO NOT ORDER FROM THESE EVER!

Bloomex did NOTdeliver my order on mother's day may 8,2022 and never answer the phone call to follow up.
I never use this Bloomex company again.
Very unreliable. Im so disappointed to chose Bloomex for flowers delivery in mother's day. I still trying to get my money back, no success yet.

Placed an order with Bloomex for the first time and the LAST! Awful customer service... were too eager to take my $$ and never received the order. As I write this, I am still trying to get CS to issue a refund - so far, to no avail. My order no. Was ******* if any reps reading this, cares!

I ordered some super snap dragons and what I got were some Chrysanthemums and when I complained they offered me a store credit and used the excuse of it was the busiest time of the year for them, and when I said no I want a refund they answered back and said we can give you a gift basket or store credit, and at first I chose the gift basket stupidly, but then I texted them back and told them that I canceled it, and I would appreciate a full refund, and I wake up today and find out that they still sent me the basket! I will never ever order from this place again, and neither should you.

Order flowers to be delivered to my mother in law for Mother's Day. Flowers arrived early which was great. Made my mother in laws day. Thank you Zbloomex.

Placed order for delivery May 7/22, did not arrive. Phone and get machine that hangs up on you. Go to BBB revoked but gives contact numbers. Chat at *******@bloomex.ca and chat with on idiot that says probably will be delivered today. Probably? Did not arrive and next day didn't arrive yet their status change on order states delivered. SCAM if pay by credit card ask for charge back. This company should loose their buisness license and be held accountable for fraud.

We paid extra to have it delivered by noon. At 4:30 we were told that they can't guarantee early delivery but it would be there between 4 and 6. Very difficult to get through to service agent. Their phone system keeps hanging up. It finally came and the box was delivered upside down. Fortunately the flowers weren't destroyed. The flowers were not quite what was ordered. The vase was completely different than what was ordered. Overall a one star is generous.

Awful product that wasn't anywhere close to what was advertised. Arrived withered. Extremely overpriced for what I ordered. Customer service is unhelpful. Avoid at all costs.

I ordered a vase of orchids in memory of my wife who passed away 17 months ago. My daughter and I wanted to do something special, since this is the 2nd Mother's Day without my wife. Your directionally impaired driver took all day to get here, and when I opened the box, the orchids were WILTED. I have tried calling your customer service # (*******666) several times, NO ONE EVER PICKS UP. Thanks for making a very sad day even sadder!