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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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District of Columbia
2 reviews
0 helpful votes
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Best Deal Ever
July 6, 2016

The blinds were delivered quickly, i constantly got updates as to the status of the processing of my order. They look fantastic, the quality if great.

Date of experience: July 5, 2016
Ohio
1 review
0 helpful votes
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Very happy with our blinds
July 5, 2016

We have very tall windows and required custom blinds. The blinds we ordered fit our windows perfectly. Blindster's prices were the best we could find. We would definitely order from them again.

Date of experience: July 5, 2016
Japan
1 review
0 helpful votes
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Package arrived badly damaged
July 5, 2016

This was not the first time I've ordered blinds from this site and I have always been very satisfied. This time the package arrived damaged and the blinds were exposed. Since the damage was to the back of the blinds I did not go to the expense and trouble of returning them. I did take photos of the package just in case the blinds weren't usable.

Date of experience: July 4, 2016
California
1 review
0 helpful votes
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Great customer service!
July 5, 2016

Customer service is good, the staff is knowledgeable and polite.

Date of experience: July 4, 2016
Connecticut
1 review
0 helpful votes
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A Definite Upgrade
July 5, 2016

Few companies have perfect Internet sites and Blindster is not among the exceptions. Despite a bit of struggling with that the result is very good. We like the product and the price was reasonable.
You need more detail in the measuring instructions and instructions on line on working with the valances. Two of the valances sent to me arrived damaged.
Contact with your people was in every case positive and productive.

Date of experience: July 4, 2016
Maryland
1 review
0 helpful votes
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Very pleased
July 5, 2016

Blinds arrived quickly and fit perfectly. I had a slight issue with one of the blinds but I called customer service and they walked me through how to fix the problem.

Date of experience: July 4, 2016
North Carolina
1 review
0 helpful votes
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Couldn't be better
July 5, 2016

This was my first experience not only dealing with Blindster but also purchasing blinds online, and it couldn't have gone any better. Blindster kept me posted on the progress of my order and it arrived in a very reasonable amount of time.
In addition, the Blindster blinds arrived securely packaged, included all appropriate hardware, a nice header piece with clips and fit perfectly.
I am very pleased with this purchase and would not hesitate to shop Blindster again.

Date of experience: July 4, 2016
Alabama
1 review
0 helpful votes
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Awesome Shades
July 4, 2016

I ordered 3 very large solar shades for an outdoor pavilion. It took about 3 weeks for them to arrive. They were installed in about 2 hrs. They look fantastic.

Date of experience: July 4, 2016
Washington
1 review
1 helpful vote
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Small project
July 4, 2016

Needed to screen a small (3x3) bathroom window near a walkway without ruining the view. Chose the up/down blind. It is good quality and fits well. Very happy with the whole process.

Date of experience: July 4, 2016
Ohio
1 review
0 helpful votes
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Credit card information stolen
July 5, 2016

Blinds are nice in appearance, but very light weight and kind of flimsy. Did not return them because we had to cancel our credit card because my number was stolen from this site and I didn't want to give them another card number.

Date of experience: July 4, 2016
New Jersey
1 review
0 helpful votes
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I ordered during the Memorial Day sale 2016. The product was as described and received ahead of schedule.
I will definitely check with Blindster.com first when i am ready to order more window treatments. Thanks!

Date of experience: July 4, 2016
Texas
1 review
0 helpful votes
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Great shades
July 5, 2016

Blindster.com provided excellent service, including replacement of original shades
Due to a misunderstanding of measurements. I am gratefl

Date of experience: July 4, 2016
Ohio
1 review
0 helpful votes
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Great product!
July 4, 2016

Easy order, easy install, looks great, will order again!

Date of experience: July 4, 2016
California
1 review
0 helpful votes
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Blindster experirnce
July 4, 2016

My blinds were perfect. From time of order until arrival was less than I expected and they fit perfectly. I will buy from blindster again

Date of experience: July 4, 2016
Washington
1 review
0 helpful votes
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You did what you promised!
July 4, 2016

We measured our windows, ordered our blinds and they came within a couple of weeks. We are very happy with the results.

Date of experience: July 3, 2016
New York
1 review
0 helpful votes
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Does the job
July 4, 2016

Cant complain. Does what it is designed to do. Decent quality, good price.

Date of experience: July 3, 2016
New Jersey
1 review
0 helpful votes
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Extremely Satisfied Customer
July 4, 2016

Item arrived promptly but since I goofed on measurements, I called Blindster and their customer service rep worked with me in realtime (I was on my speaker and did the measurements with him on the phone)... they replaced the blinds and they are now perfect. Would highly recommend to potential customers... outstanding customer service.

Date of experience: July 3, 2016
Florida
1 review
0 helpful votes
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Great product
July 4, 2016

I got the blind, it is just as described, looks good on my window. It is very reasonable priced, actually it is the cheapest I researched, good quality and the delivery is qucik.

Date of experience: July 3, 2016
Pennsylvania
1 review
0 helpful votes
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Experience
July 4, 2016

I had a great time talking with the salesman on the phone. He was a great help.

Date of experience: July 3, 2016
Arkansas
1 review
0 helpful votes
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Very satisfied
July 4, 2016

I have ordered from Blindster several times and always with outstanding results. This is the only place I go to find the window treatments I need.

Date of experience: July 3, 2016