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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
170
value
163
shipping
160
returns
53
quality
160
This company responds to reviews on average within 1 day

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Massachusetts
1 review
0 helpful votes
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Great product and experience
October 21, 2016

Awesome selections, on-line process very user friendly, product shipped and received in a timely manner and well packaged. Very satisfied and recommend.

Date of experience: October 21, 2016
New Jersey
2 reviews
0 helpful votes
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Easy
October 21, 2016

Apprehensive about taking my own measurements but they worked out perfectly! The product is of good quality. My daughter is installing them for me so easy enough. They look beautiful. What else could you ask for

Date of experience: October 21, 2016
Pennsylvania
1 review
0 helpful votes
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Bedroom blind
October 21, 2016

Easy to order. Good price. Easy to install. Will see how product lasts.

Date of experience: October 21, 2016
New York
1 review
0 helpful votes
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Nice blinds... but...
October 21, 2016

The blinds are nice and I'm satisfied. I had a little trouble ordering but it was partly my fault since I changed my mind on what kind of blinds to order after I had ordered samples for a different kind. I wish they had sent me more pulls for the cordless blinds since it's hard to get them even when they're moved up and down.

Date of experience: October 21, 2016
New Jersey
1 review
0 helpful votes
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Great Products, low prices
October 21, 2016

Have purchased several shades from Blindster and have enjoyed both the quality of the product and the price. If you follow the measuring instructions, installation will be a snap.

Date of experience: October 21, 2016
Spain
2 reviews
0 helpful votes
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Great product
October 21, 2016

Really like the product and great customer service

Date of experience: October 21, 2016
Virginia
1 review
1 helpful vote
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Expect to wait for delivery
October 21, 2016

Product was as described and fit properly but took seemingly forever to arrive.

Date of experience: October 20, 2016
Becky R. — Blindster Rep
over a year old

I'm so sorry the delivery of your order was delayed. We really try to represent the production times correctly on our website. Unfortunately, back in July one of our factories was experiencing some delays. I apologize for the inconvenience.

California
1 review
2 helpful votes
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Blinds
October 20, 2016

They arrived as promised. The living room ones are up and fit perfectly. Have not put up the guest room blinds yet. Very happy.

Date of experience: October 20, 2016
Rhode Island
1 review
1 helpful vote
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Great
October 20, 2016

Ordered custom plantation blinds via Blindster vs. one of the traditional companies as it was half to one third of the price this way. Was quite a bit nervous about making accurate measurements for the blinds. James followed up to make sure we had measured correctly (we had not). When the blinds came, I was again nervous about the self install process. We were pleasantly surprised with the ease of install as well as the final look.

The only downfall was the additional trim on the exterior of the box. If I understood the trim a bit more clear, I would have selected the "outside" option vs. the inside, because although we were hanging them inside, it came with an extra layer of trim which is unnecessary in my opinion for an interior hang. I thought it may not look good, but you can't really tell unless you examine them closely. Overall, we really like the look and quality. It adds a high end custom look without the price tag. And always great customer service.

Date of experience: October 20, 2016
Tennessee
1 review
1 helpful vote
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Awesome Blinds
October 20, 2016

Everything about my experience with Blindster has been totally awesome. From customer service, pricing, shipping and quality of blinds. I would highly recommend Blindster to anyone wanting blinds.

Date of experience: October 20, 2016
Texas
1 review
1 helpful vote
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Great
October 20, 2016

My experience with Blindster.com was very easy. Totally satisfied

Date of experience: October 20, 2016
Texas
2 reviews
1 helpful vote
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Very satisfied
October 20, 2016

The blinds came beautifully! One of them was defective and I called customer service and they sent me one right out right away! Love The customer service!

Date of experience: October 20, 2016
Ohio
1 review
1 helpful vote
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Faux Wood Blinds
October 20, 2016

The color matched the sample perfectly. The shipping was as scheduled and the installation was simple. Very Good company!

Date of experience: October 20, 2016
Michigan
1 review
1 helpful vote
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Great find! Great quality!
October 20, 2016

Wow! I'm so glad I found this website! These blinds are of superior quality at an amazing price! I will never buy anywhere else again! Thank you!

Date of experience: October 20, 2016
Oregon
1 review
1 helpful vote
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Everything I had hoped for.
October 19, 2016

Easy to follow instructions when ordering. Shipping was as expected. I ordered one vertical and one horizontal. Order came shipped together and on time. However, the mounting hardware for the vertical was not included in the shipment. I sent a email to customer service and the mounting hardware was on it's way with no questions asked. Once I had the hardware the installation was a breeze. Will be ordering for another room soon.

Date of experience: October 19, 2016
Florida
1 review
1 helpful vote
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First Time Buyer
October 19, 2016

Looked at local stores before trying Blindster. Worked out very well. Measured and placed the order. Blinds and shades arrived very quickly. Install was easy. Saved a bunch of money this way and very happy with the results. We'd do it again.

Date of experience: October 19, 2016
Texas
1 review
0 helpful votes
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Great Product and Fast Service
October 19, 2016

Completed my order online and the product is great! Perfect fit and looks great. Communications through out the process was good. Will order again.

Date of experience: October 19, 2016
Idaho
2 reviews
0 helpful votes
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Cellular Shades
October 19, 2016

I have ordered the TDBU cellular shades in 2 different colors. I really love the antique linen and wish I had chosen that color for both rooms. However, I love the lighter color also. The only negative I have is the shipping. Both orders came with one of the packages damaged. One of the shades had a bracket stuck inside the end of the shade. I was able to salvage both shipments and the shades were not damaged. Wish Fedex and SurePost were more careful with packages.

Date of experience: October 19, 2016
Illinois
1 review
0 helpful votes
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Great product but a little short
October 19, 2016

Love the blinds but we measured correctly and the blinds were a couple inches short.

Date of experience: October 19, 2016
California
1 review
0 helpful votes
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Late Delivery
October 19, 2016

The up front process was great - the order wasn't placed until we checkout samples & a credit was promptly issued when our blinds went on sale but the shipping date slipped twice!

Date of experience: October 19, 2016