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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Nevada
1 review
0 helpful votes
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Excellent all the way!
December 5, 2016

The blinds were top quality for the price. The sizing was spot on, based on my dimensions, and very easy to hang. The only suggestion I would make, is the samples should also include a piece of the blind backing material

Date of experience: December 5, 2016
Ohio
1 review
0 helpful votes
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Somewhat dissatisfied
December 5, 2016

I am disappointed in the quality of the blinds. I feel these are not well made and I am already having issues opening and closing a couple of blinds.

Date of experience: December 5, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are not happy with your blinds. I will call you to get this resolved.

Illinois
1 review
0 helpful votes
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Awesome
December 5, 2016

I would highly recommend Blindster. Everything fit perfectly. The packages came packed securely. The prices were better than box stores.

Date of experience: December 5, 2016
California
1 review
0 helpful votes
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.

Date of experience: December 5, 2016
Georgia
1 review
0 helpful votes
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All positive
December 5, 2016

Got what we wanted, when we wanted, and a well made product as well

Date of experience: December 5, 2016
North Carolina
1 review
0 helpful votes
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Blinds rating
December 5, 2016

We were very pleased with the looks & the relative ease in
Installation. Should have done this a few years ago. Really like the
Looks.

Date of experience: December 5, 2016
South Carolina
1 review
0 helpful votes
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Great Shutters
December 5, 2016

We ordered shutters for all the windows in our new home. Every single one was exactly right... and they all look terrific. The process is seamless. I have already recommended Blindster.com to family and friends. Love your product!

Date of experience: December 5, 2016
Georgia
1 review
0 helpful votes
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Good service
December 5, 2016

Everyone I talked to was very helpful and knowledgeable

Date of experience: December 5, 2016
Florida
1 review
0 helpful votes
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Great product
December 5, 2016

I ordered a total of 9 blinds (well for 9 windows). Several windows are quite large so I measured more than twice. Getting the correct measurements are key As well as double checking it's right when you get the email. I had inside and outside mount blinds.
They all arrived within about a week and they look great. They seem sturdy and operate easily, so far the cats haven't destroyed any!
I would absolutely order from Blindster again!

Date of experience: December 4, 2016
Florida
1 review
0 helpful votes
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Perfect fit
December 5, 2016

The measuring instructions were clear. Fortunately we did it right. The blinds are of good quality and installation was easy. Pleased with the results.

Date of experience: December 4, 2016
Texas
1 review
1 helpful vote
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Great deal
December 4, 2016

Just as advertised. Great looking and easy to install.

Date of experience: December 4, 2016
Virginia
1 review
1 helpful vote
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Poor quality
December 4, 2016

The wings come off even with the slightest pull. I installed it less than a month and 4 of them already broken. My cheap apartment blinds are much better than these.

Date of experience: December 4, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are having problems with your blinds. I will call you to get this resolved.

New York
2 reviews
0 helpful votes
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Complete satisfaction!
December 4, 2016

From answering our questions prior to ordering, all the way through the process, which included making a change to add the protection plan, Blindster.com personnel were confidence-inspiring professionals. The deluxe light filtering double cellular shades with the cordless top down bottom up option we ordered are high-quality, very attractive, perfect fit, and were easy to install ourselves. I'm already making plans and looking forward to placing our next order with Blindster.com. Doing business with them is a real pleasure!

Date of experience: December 4, 2016
Michigan
1 review
0 helpful votes
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Very satisfied
December 4, 2016

I ordered multiple shades including sheer, roman, and roller. Most of the product was wonderful. I had issues with two roller shades. The customer service was very polite and helpful and my issue were completely resolved

Date of experience: December 4, 2016
South Carolina
2 reviews
0 helpful votes
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Exceptional
December 4, 2016

Everything exceptional: Website, customer service and product exactly as ordered and fit perfectly. Highly recommended.

Date of experience: December 4, 2016
Missouri
1 review
0 helpful votes
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Gorgeous Blinds For Less!
December 4, 2016

My blinds are gorgeous and were less pricey than the competition. I'm very happy with this purchase!

Date of experience: December 4, 2016
New York
3 reviews
4 helpful votes
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I contact this company to confirm my measurements BEFORE ordering therefore felt confident I would get what I ordered. Sadly my inside mount shade was too small leaving large gaps on the side! I would've been better off with a standard shade purchased anywhere else. I contacted the company and they claim it's their standard practice to change the measurements at the factory without telling the customer. Also their FIT OR FREE policy means I'd have to pay another fee to fix their mistake. I have spread the word with my friends - Blindster doesn't stand by their products! You're better off elsewhere!
UPDATE: After my above review, I received a call from Blindster to send me the correct shade free. Sadly I had tried to work with them privately over several weeks before sharing my poor customer experience. I've finally received the shade but still won't go back.

Date of experience: November 30, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you got a shade at the wrong size and that you are not happy with our normal policies. All factories in the U.S. make a width deduction on all blinds/shades ordered as inside mount. I will call you to get you a shade at the new size at no charge to you.

New York
1 review
0 helpful votes
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Horrible customer service
November 30, 2016

I order my shades 2 weeks ago and received them yesterday. They are now offering a 40% discount but will not honor the price difference. Any other company I have ever shopped from always honors the price difference especially in that short of a time frame. Last time I shop with them. I guess I'll be using 3 Day Blinds going forward.

Date of experience: November 30, 2016
Washington
2 reviews
0 helpful votes
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Cellular shades
November 30, 2016

Happy with product. Little frustrated with some parts. Customer service was helpful.

Date of experience: November 29, 2016
North Carolina
1 review
0 helpful votes
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I'M VERY HAPPY!
November 30, 2016

Working with Blindser.com has been an excellent experience. All total, I purchased sixteen (16) assorted blinds for my windows/doors. The first order I placed I gave the incorrect size and Blindser.com was so good about it, they didn't even charge me. Of course, I went on to complete the next fifteen (15) and I'm so happy with all the results. The blinds look great, the delivery was quick, the customer service was excellent and they were always willing to discuss/recommend any queries I had. I love the different colors and styles they have to offer as well. THANKS & I do recommend Blindser.com - much better service than in the big box stores!

Date of experience: November 29, 2016