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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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Helpful & friendly
December 12, 2016

Pleasant interaction & good news of satisfaction warranty, but I don't think that I will need to have them remake. We may just remove some of the molding at the top of the window. Talking to the contractor.

Date of experience: December 12, 2016
India
1 review
0 helpful votes
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Great customer service
December 12, 2016

Customer Service is excellent! Even though the manufacturers sent the wrong blinds, customer service rectified it immediately and ordered the correct blinds to be sent. I did not have to return the wrong blinds either, which would have been a nuisance. The company stands by their products.

Date of experience: December 11, 2016
North Carolina
1 review
0 helpful votes
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Awesome blinds
December 12, 2016

This was my first time ordering from Blindster and certainly won't be the last. After shopping all of the online blind sites I decided on Blindster. I ordered the 2" faux wood blinds. The value for the money spent is just unbelievable. The blinds arrived in a few days in perfect condition. The installation instructions were very easy to follow. I am extremely pleased with both the shopping experience and the quality of the blinds. I would recommend Blindster to family and friends.

Date of experience: December 11, 2016
New Jersey
1 review
0 helpful votes
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Perfect
December 12, 2016

Everything was perfect! The samples, service, and quality was wonderful!

Date of experience: December 11, 2016
Georgia
1 review
0 helpful votes
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Very Good
December 12, 2016

These blinds work fine but they are a bit hard to get to stay up. Occasionally they catch lop sided; only one side catches while the other side droops slightly.
From what I can tell there needs to be more of a guide for the ropes so they stay over the catch rollers.

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Great Service. Good Product.
December 12, 2016

We ordered 8 of the Super Value blinds in a variety of sizes. Product was delivered on time. Installation was reasonably easy. The first one took about 45 minutes. The rest took about 20 minutes each. I did call about installing the valance - that step is quite tricky! The very helpful lady agreed that it is difficult, and suggested that the Deluxe models are much easier.

I knew what I was buying, but I do wish the "tilt" mechanism was operated by a twist rod. It is not. It uses cords. As I said, I knew this before I bought so this is not a criticism - more of a suggestion.

Overall, I was quite satisfied and would recommend the company to others.

Date of experience: December 11, 2016
Washington
1 review
0 helpful votes
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Very pleased!
December 11, 2016

This was the second time we have ordered your blinds. Service was excellent

Date of experience: December 11, 2016
Pennsylvania
1 review
0 helpful votes
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I love my cordless blinds!
December 11, 2016

These were to replace the old roller type pull down blinds... they came quickly and fit perfectly.

Date of experience: December 11, 2016
Wisconsin
1 review
0 helpful votes
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Good
December 11, 2016

Very good experience we order 2 blinds for our livingroom the color was just as described lenght and width were correct the only thing that could be better is the tension it is still a little loose other then that very good

Date of experience: December 11, 2016
Oregon
1 review
0 helpful votes
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Satisfied customer
December 11, 2016

We really like the quality of the blinds. The price was great and shipping was in good time!

Date of experience: December 11, 2016
Washington
1 review
0 helpful votes
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Very Happy
December 11, 2016

This was my first time buying custom blinds over the internet and by luck I found Blindster.com. I found exactly what I wanted, measured and ordered; within a week I had my blind and it was perfect in every way but one. That flaw was the screws that were provided were not sharp or strong enough to penetrate our Doug fir studs, so I had to use what I had on hand.

Date of experience: December 11, 2016
Texas
1 review
0 helpful votes
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Very happy
December 11, 2016

As a first time user, I wanted to use a small order to judge. Everything was very easy to order online and the quality of the product was very high. I will use again.

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Excellence
December 11, 2016

I have never been as impressed with an online process as I was with this one. I have used them again and recommended them to friends and family.

Date of experience: December 11, 2016
Maryland
1 review
0 helpful votes
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Excellent service and quality - again!
December 11, 2016

This is my second purchase from Blindster and I was very please with the ease of use of the website and the good quality of the products.

Date of experience: December 11, 2016
Mississippi
2 reviews
0 helpful votes
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Great product and service. I live the how to videos. They made me very comfortable during installation

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Super Great Service
December 11, 2016

I had a unique support design for the vertical blinds I wanted so it took lots of back and forth conversations with the Blindster people(specifically James and Tammy) before we were confident everything would fit... AND IT DID! They even sent me sample brackets so I could actually see them and get the dimensions, etc. Advice to all, take the time to explain everything to them up front and for sure send pictures on the window. They go way beyond what you normally get for service nowadays.

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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Overall
December 11, 2016

You don't have to overpay for window treatment... great product, great people to work with...
Wound up doing the whole house

Date of experience: December 11, 2016
Rhode Island
1 review
0 helpful votes
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Excellent
December 11, 2016

I measured incorrectly the first time. Too big. Called and they told me to donate to a charity and when I reordered I would be given a credit. Just put up new shade which was even a different color and am ordering 5 more. Only thing I didn't like is the headers are darker than the shade so when I reordered I ordered white headers. For the off white shades.

Date of experience: December 11, 2016
Arizona
1 review
0 helpful votes
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Love them!
December 11, 2016

Easy ordering with a great variety of styles and colors. Our blinds look great!

Date of experience: December 11, 2016
South Carolina
1 review
0 helpful votes
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Right color, right price, custom made to my specifications, and quick delivery. I'm one happy camper

Date of experience: December 11, 2016