Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blindster

Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
grey stargrey stargrey stargrey stargrey star

Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
Follow Merry Z.
Unfollow Merry Z.
Share Review
Report Review

This is my third time order from the website. Very happy with the products & services!

Date of experience: January 3, 2017
California
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Great Products
January 4, 2017

Excellent service and quality products! Will definitely use Blindster.com for all my future needs!

Date of experience: January 3, 2017
California
1 review
0 helpful votes
Follow Joshua d.
Unfollow Joshua d.
Share Review
Report Review

On the reference of family, I ordered custom shades for my whole house. They were all great except for the brown ones which were subtlety different colors despite being the exact same product ordered. When I contacted the website, it took a bit of back and forth but they replaced them for free. They are now great. I would have given them five stars if they had been perfect the first time around.

Date of experience: January 3, 2017
Georgia
1 review
0 helpful votes
Follow Bill W.
Unfollow Bill W.
Share Review
Report Review

Great service Great product
January 4, 2017

Ordering was easy, blinds were delivered in a timely fashion.

Date of experience: January 3, 2017
Michigan
1 review
0 helpful votes
Follow Lee M.
Unfollow Lee M.
Share Review
Report Review

Easy-peasy lemon-squeezy
January 4, 2017

Blindster was spot on and super easy. Definitely would use them again

Date of experience: January 3, 2017
Pennsylvania
1 review
0 helpful votes
Follow Marsha O.
Unfollow Marsha O.
Share Review
Report Review

The price is right. The instructions for measuring are very clear. The quality of the blinds is excellent. I would use them again

Date of experience: January 3, 2017
Kentucky
1 review
0 helpful votes
Follow Janet B.
Unfollow Janet B.
Share Review
Report Review

Great quality, fit, and price.
January 4, 2017

Product arrived on time; was the right size, and great quality for the price.

Date of experience: January 3, 2017
California
1 review
0 helpful votes
Follow Alvin S.
Unfollow Alvin S.
Share Review
Report Review

Delivery damage
January 2, 2017

One of my blinds arrived damaged. I contacted blindster and the customer service rep was helpful and my blind was replaced asap.
Thank you. Also, I love the cord and wand free blinds!

Date of experience: January 2, 2017
Texas
1 review
0 helpful votes
Follow J G.
Unfollow J G.
Share Review
Report Review

Two thumbs up
January 2, 2017

Good quality for the price. Reasonable delivery and easy installation. Pleased with my purchase. ++++++++++++++++++++++++++++++

Date of experience: January 2, 2017
Maryland
1 review
0 helpful votes
Follow Russell W.
Unfollow Russell W.
Share Review
Report Review

Couldn't have been easier.
December 31, 2016

Your samples arrived promptly. Ordering was easy, and installation was a snap. The whole process couldn't have been easier.

Date of experience: December 31, 2016
Mississippi
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Remade blinds
December 30, 2016

Easy ordering, timely shipping, very good quality, my blinds had to be remade because of MY mistake in measuring, remade blinds fit perfectly!

Date of experience: December 29, 2016
Colorado
2 reviews
6 helpful votes
Follow Jenn D.
Unfollow Jenn D.
Share Review
Report Review

Beautiful Relief!
December 30, 2016

Hesitant to buy on-line blinds, I was immediately relieved when my hubby heard them advertised on 850 KOA. After that, we selected a few samples. Impressed with the seemingly quality of the samples we were compelled to put in the order. We took a real chance when we order 11 bamboo roman shades. The ordering process was very easy. The roman shades arrived in about 12 days (or so?), and they were well packaged and very easy to identify to the window. Mounting took mere minutes as soon as the first one was done, and the outcome was beautiful!

I will say. We did end up receiving only 9 of the 11, and when I reported it to Blindster via emailing customer support, my inquiry was replied to within one day but I was asked the silly question of whether I had opened all the boxes... uh, yea, I did, that's why I'm contacting you saying they are missing, right?... anyway, they immediately placed an order to have the two missing ones replaced which were received promptly.

It was about a month later that the UPS contacted Blindster to inform them they had found two boxes that belonged to us. Even though it was a moot point by then, the "extra" two were sent to us free of charge.

So overall it was a great, easy, and inexpensive option for covering our windows with stylish and high quality bamboo roman shades. I won't hesitate to use them again when we decide on the next windows to cover!

Date of experience: December 29, 2016
California
1 review
0 helpful votes
Follow Wayne H.
Unfollow Wayne H.
Share Review
Report Review

No hassle and very helpful.
December 29, 2016

It was a very pleasant experience and the person I worked with was very helpful and understanding. I only ordered one knockout shade to start with and it was wrong do to my misunderstanding. My reorder was perfect. Could not be happier with end result. Thank you. Will recommend you in the future.

Date of experience: December 29, 2016
Florida
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Great service
December 28, 2016

I called and talked to a gentleman. I believe called Chris and he was most adcomating. Most helpful. I ordered and they came within the 2 weeks I expected. Easy to hang and look super.

Date of experience: December 28, 2016
Minnesota
1 review
0 helpful votes
Follow AMANDA h.
Unfollow AMANDA h.
Share Review
Report Review

Great fit!
December 28, 2016

The blinds fit my window perfect. One edge does hang a little higher than the other when pulled down but I am not sure why may just be because of a bracket. Either way they are great blackout shades!

Date of experience: December 28, 2016
Louisiana
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

Why I am diassatisfied
December 28, 2016

The initial service was great, the item came as ordered and a missing wand was immediately shipped. The product fit perfectly and the end user is happy as can be. Now the reason for my dissatisfaction, I HATE my e-mail being flooded with offers and discount notices. If I am happy, I will look to a company again for my needs but am turned off enough that I may look else where in my future searches. This applies to any vender I deal with, I know what I want and when I need it and do not need to be bombarded with what amounts to useless information. Please stop already, Eric.

Date of experience: December 28, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you were unhappy with our emails. I will have your email address removed from our database. All of our emails have an "opt out" option at the bottom if you don't want to continue to receive our emails.
I apologize for the inconvenience.

Indiana
1 review
0 helpful votes
Follow wayne s.
Unfollow wayne s.
Share Review
Report Review

New house
December 28, 2016

Nice blinds. Blindster good about replacing 3 blinds that had defects

Date of experience: December 28, 2016
Washington
2 reviews
0 helpful votes
Follow Tonya G.
Unfollow Tonya G.
Share Review
Report Review

Wood Blinds
December 28, 2016

Very happy with the wood blinds we ordered. Our cabin in the mountains in Colorado has extreme temperature changes. Previous blinds I have ordered have warped badly. So far we have had no issues with warping. Blinds fit perfectly and the blinds operate very well.

Date of experience: December 27, 2016
Missouri
1 review
0 helpful votes
Follow linda h.
Unfollow linda h.
Share Review
Report Review

I received exactly what I ordered. Easy to install. The shades are beautiful.

Date of experience: December 27, 2016
Georgia
2 reviews
0 helpful votes
Follow Karri J.
Unfollow Karri J.
Share Review
Report Review

Very happy
December 28, 2016

Blinds are beautiful! We are very pleased with how they block the light. For being custom made, we were very happy to get them so quick! Highly recommend Blindster, and we will definitely order from them again.

Date of experience: December 27, 2016