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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Overall customer service is 4.5. James is an excellent example of quality customer service. ( Thank you James) Despite a few issues which were timely resolved, we are satisfied with the savings, ease of installation & product quality of shutters. We strongly recommend ordering the BLINDSTER shutters based upon our experience. The price is right.
No problems ordering and installing my blinds. I did appreciated that the price for a custom fit was very reasonable. I received my order in about a week of placement, which was faster than expected.
I had gone shopping for blinds and could not find any to fit, they all had to be cut really a lot. The price was another factor, I could not believe the prices you offer, very very affordable. When I need blinds, I will buy from you again. I will also refer you to anyone looking for some. Great company and great service. Thank you.
I had to do a lot of troubleshooting with customer service regarding this order due to the uniqueness of my needs. They were very patient and helpful every step along the way. They stand by their promises
We had only one small glitch. Two blinds on one header should have come with 2 cord toggles, but only came with 1. Turn around time fast, instructions clear.
They were great to work with, even helped handle an installation problem over the phone.
Everyone, on each and every call, excellent. They were knowledgeable and cheerful. Plus, there was an error in the first order and yet your company sent us another.
Awesome company. Blinds were hanging on my windows 2 weeks from the time I first heard of Blindster. Ordered & received samples so I could decide on color, sent measurements, ordered blinds, received finished blinds. All this in only 2 weeks. Size and fit were absolutely perfect. I will be ordering more and recommend Blindster highly!
Part of the blinds we received were broken so we had to glue it back together. Besides that the blinds are beautiful and very nice
Unbelievable price an excellent quality so surprised that the excellent quality had such Amazing price
Overall, professional and prompt services, along with quality materials.
Customer service and company policies are the best.
A mistake was made in the order and kelly was so very helpful
Ordered set of 3 "Supr Value Cordless Blackout Single Cell" blinds. One or more cells in each blind delaminated within a week. Blindster promptly replaced blinds with no fuss. Two of the 3 replacements failed within a week. Blindster refunded purchase price of the entire order after minimal fuss.
Conclusion: "Super Value" product is terrible. Customer service is good.
Blindster has excellent customer service.
Their products were just as we wanted (just 1 mistake due to a mishap for which they cheerfully fixed).
The saleslady that called to double check my order went more than the extra mile to help get the order correct. Thank you!
I will definitely buy from Blindster again!
The blinds were delivered on time and are of great quality. I could not ask for more.
Wonderful service. The shutters were easy to install and fit our windows perfectly.
Although I was somewhat skeptical, the ease of product I received from Blindster.com was of high quality and the fit was perfect. Overall we are very satisfied with the process and products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your blinds. We will remake or send parts to replace whatever is wrong with your blinds. I will contact you directly to get this remedied right away.
Thank you for your patience.