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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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New Jersey
1 review
0 helpful votes
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Wonderful
April 22, 2016

Was skeptical about ordering blinds online...
Not sure about not being able to actually see them before making such a big purchase

I was pleasantly surprised... Blinds are beautiful... Price was great!
Will order again

Date of experience: April 19, 2016
Texas
1 review
0 helpful votes
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Good product
April 22, 2016

Overall good experience. We ordered multiple blinds and each one seemed to come with a different amount of screws and supports. Not sure why that happened but we got them all put up.

Date of experience: April 19, 2016
Georgia
1 review
0 helpful votes
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Good experience
April 22, 2016

Ordering was easy... they came quickly and fit perfectly.

Date of experience: April 19, 2016
Virginia
1 review
0 helpful votes
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Great Customer Service
April 22, 2016

Easy to order, came when promised. We made a measurement error! Customer service couldn't have been nicer. They corrected our embarrassing mistake and the delivered product was great. We're very happy with our solar shades!

Date of experience: April 19, 2016
West Virginia
1 review
0 helpful votes
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Great Transaction
April 22, 2016

The blinds I ordered are exactly what I've been looking for. Very easy to order, fast shipping and excellent product! I will definitely buy again!

Date of experience: April 19, 2016
Texas
2 reviews
0 helpful votes
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SHUTTERS
April 22, 2016

All went will easy to order and good back up by blindster.

Date of experience: April 19, 2016
Arizona
1 review
0 helpful votes
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Need for Quality Control
April 22, 2016

After three attempts to get a shade made to the correct dimensions and paying additional fee for hobbling, the factory just could not get this correct so I gave up. Customer Service personnel very helpful in their part. I recommend that the manufacturing implement stronger quality control verification.

Date of experience: April 19, 2016
Becky R. — Blindster Rep
over a year old

I'm so sorry you had a problem. I agree that the factory needs to take corrective measures and I have personally discussed this with the management. This factory moved their location in February and are still going through transitional problems. Thank you so much for your understanding.

California
1 review
0 helpful votes
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Pretty good overall
April 22, 2016

The beaded draw string broke during the first week.

Date of experience: April 18, 2016
Illinois
1 review
0 helpful votes
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Very easy to order
April 22, 2016

Easy ordering experience. Window shades are just what I wanted and were delivered in a timley manner. I would use Blindster again.

Date of experience: April 18, 2016
New York
1 review
0 helpful votes
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Review of purchase
April 21, 2016

Very impress and happy with customer service and the product.

Date of experience: April 18, 2016
Utah
1 review
0 helpful votes
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Blindster Bonified!
April 21, 2016

This is my 3rd purchase from Blindster. All three orders came to me within 2 weeks & were perfect! Bonus is the cost, but they're not cheap looking...
Would highly recommend!

Date of experience: April 18, 2016
Ohio
1 review
0 helpful votes
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Completely satisfied!
April 21, 2016

These are high-quality pleated, cordless shades. The price was the best around, and although custom-sized, they arrived in less than two weeks. I will definitely recommend Blindster.com!

Date of experience: April 18, 2016
California
1 review
0 helpful votes
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Good product, good service
April 21, 2016

I needed to replace just one shade. Ordering was easy and delivery was quick.

Date of experience: April 18, 2016
Georgia
1 review
0 helpful votes
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Great and fast
April 21, 2016

Delivered exactly what was ordered and faster than promised

Date of experience: April 18, 2016
Washington
1 review
0 helpful votes
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Great company
April 21, 2016

They advertise that they will make it right even if you make the mistake well it is true. I ordered the wron size of blinds and they replaced them for the cost of shipping the new blinds. I am veary veary happy and I will order from them when I get to the next pahse of my remodeling project.

Date of experience: April 18, 2016
Minnesota
2 reviews
1 helpful vote
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Great looking blinds.
April 21, 2016

Second time ordering blinds. The color is great and they look good, we put them in our camper and they really dress it up. Price is great too.

Date of experience: April 18, 2016
Georgia
1 review
0 helpful votes
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Pleasant, efficient and helpful conversations with the representative. Ordering was simple and confirmed. Delivery time was quick and on schedule. Pricing was the best. Learned about on Rush Limbaugh's radio program. Happy with the outcome with both the products and the effect on door windows.

Only dissatisfaction is with the valance boxes as the joints don't have a real tight seal and the depth of them is not the same depth as the blind frame so they are not flush with the door.

All in all, very satisfied.

Date of experience: April 18, 2016
New York
1 review
0 helpful votes
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Blind purchase
April 21, 2016

Ladies on phone were very pleasant and helpful. Order was filled correctly in the time promised.

Date of experience: April 18, 2016
Connecticut
1 review
1 helpful vote
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Great product!
April 21, 2016

We needed inexpensive window treatments for our rental home. We ordered the faux wood blinds. Excellent quality for a great price and delivery was timed perfectly. We will be using again in the future!

Date of experience: April 18, 2016
Indiana
1 review
0 helpful votes
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Low cost faux wood blind
April 21, 2016

Excellent fit. Good construction. Reasonable delivery time. Very good value.

Date of experience: April 18, 2016