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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Great company
April 29, 2016

Blinds were delivered quickly and fit perfectly. Advise others to get color swatches before choosing though. I didn't.

Date of experience: April 26, 2016
New Jersey
1 review
1 helpful vote
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Faux Wood Blinds
April 29, 2016

I was extremely happy with both the product and the service I received from this company. I have placed another order and plan to place more.

Date of experience: April 26, 2016
North Carolina
1 review
0 helpful votes
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Online purchase
April 29, 2016

Very Happy with my recent purchase. The quality was great.

Date of experience: April 26, 2016
New York
1 review
0 helpful votes
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Great product!
April 29, 2016

Product was completed to specification. Customer service even worked with me to improve on the design of my order. The shutters look great and fit perfectly. A terrific value compared to traditional wood shutters and easy to install.

Date of experience: April 26, 2016
New York
1 review
0 helpful votes
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Great Customer Service.
April 29, 2016

I was nervous about ordering and measuring blinds without seeing them in person first. I had many conversations with customer service before ordering and explained exactly what I wanted and how the blinds would look at the window. Everything came out perfect and very happy with how the blinds look. By the way, I'm very handy and somewhat of a perfectionist. I will definitely order more blinds from these great folks!

Date of experience: April 26, 2016
Ohio
1 review
0 helpful votes
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Blinds are very nice!
April 29, 2016

We received the blinds exactly as ordered. They fit perfectly and once we figured some things out, they all were installed without difficulty. I do wish there had be more detailed instructions for some of the small stuff. But we managed to eventually figure it all out. First blind took 2 hours of reading the instructions, deciphering diagrams and just winging it with a couple of items. After that, it took less than 20 minutes to install each of the remaining blinds.

Date of experience: April 26, 2016
Canada
1 review
1 helpful vote
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Faux wood blinds for our yacht
April 29, 2016

Very pleased with this product. Quality is better than expected and the color is perfect.

Date of experience: April 26, 2016
New Mexico
2 reviews
0 helpful votes
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User friendly start to finish!
April 29, 2016

Followed the online guidance for measuring the windows, ordered the blinds (nine total) and performed the installation. A set of brackets were missing from the order but I contacted Blindster.com and they expressed mailed the brackets to me immediately. I will surely buy from Blindster, com again.

Date of experience: April 26, 2016
New Jersey
1 review
0 helpful votes
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Good, but not great moo
April 29, 2016

First time poor delivery. Second time better. Let's see on #3.

Date of experience: April 26, 2016
Nevada
1 review
0 helpful votes
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After making the rounds at the big box home improvement stores and 3-day blinds, and not liking the prices nor the lack of service, I heard a radio ad for blindster.com.

Blindster was having a 30% off sale that was almost over, so when I called them I explained that I had ordered samples and was in the midst of measuring each of my 24 windows and was worried that I wouldn't be able to get my samples in time to place my order before the sale ended.

Kim at Blindster was very helpful by saying I could place my order with instructions to hold it until I had decided which colors I wanted. Carla also from Blindster followed up by phone a few times to make sure any questions I had were answered. My shades arrived as expected and I've been very happy with them.

My friend was so impressed with my experience that he ordered shades for his home too.

Date of experience: April 26, 2016
Arizona
1 review
0 helpful votes
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GREAT BLINDS
April 29, 2016

Always quality blinds at a great price. The blinds are always cut perfect to fit right.

Date of experience: April 25, 2016
Illinois
1 review
0 helpful votes
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So far so good
April 28, 2016

Have not hung blinds yet. Going to order some more and Hong all at once.

Date of experience: April 25, 2016
Michigan
1 review
0 helpful votes
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2nd time is the charm
April 28, 2016

1 of 3 shades came in with manufacturing defects. I called and they said it must be in shipping but the box was not damaged and one of the two flaws was the blackout covering was missing a small area that I have trouble believing it was shipping.
However, they sent another one without a fuss that was flawless and the room is now dark for my little guy.

Date of experience: April 25, 2016
Oklahoma
1 review
0 helpful votes
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Good lookin blinds
April 28, 2016

My blinds where to be delivered to my work. As it happened they were to be delivered on Saturday and your people change it to my home fro Sat. They fit perfectly and look great! Thankyou.

Date of experience: April 25, 2016
Wisconsin
1 review
0 helpful votes
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Room darkening blinds
April 28, 2016

They were perfect, fit well and do the job. Thanks for a great product...

Date of experience: April 25, 2016
Michigan
1 review
0 helpful votes
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Exactly what I ordered
April 28, 2016

This web site was very user friendly and I had no trouble in finding exactly what I wanted.

Date of experience: April 25, 2016
South Carolina
1 review
0 helpful votes
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Their online site was well constructed and made navigating around to find what I was looking for quite easy. Selection of fabrics, colors and sizes was ample. Not too few and not too many to make a decision overwhelming. Product was easy to install and fit perfectly. The quality of the product was excellent. Well-made. I would definitely recommend this site for window treatments. Definitely returning when I decide what to do in the other rooms.

Date of experience: April 25, 2016
Michigan
2 reviews
0 helpful votes
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Loved Them
April 28, 2016

Really love the blinds. I am getting ready to order more for my daughters room.

Date of experience: April 25, 2016
Washington
1 review
0 helpful votes
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Great value
April 28, 2016

The blinds sold by Blindster.com are a fantastic value and look great (replacing old 1" blinds with new 2.5") will buy here again when I need blinds

Date of experience: April 25, 2016
Tennessee
1 review
0 helpful votes
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Excellence in every aspect
April 28, 2016

Blindster.com gives excellent service and outstanding quality! Their price is fantastic!

Date of experience: April 25, 2016