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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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The faux wood blinds that I purchased from Blindster.com are excellent. I chose the oak color and they look terrific - very elegant. I would recommend Blindster.com to anyone.
The blinds were perfect. The color was exactly as portrayed on the website. I am very pleased.
Excellent product. Super fast delivery. Easy to install. Perfect fit. All at a very reasonable price that included shipping! We are delighted and will use Blindster again.
Bought 2 blinds for the kitchen and 2 for the family room. Blinds in the kitchen were perfect in both size and appearance. Had one small issue with one blind in the family room, called customer service, rep sent out 3 additional magnets, received additional magnets in 3 days, fixed everything and family room looks great!
A very satisfied customer
Never did this before. Read the instructions, got samples, chose, measured, waited. Then they arrived I read some instructions, put them up and I'm the hero. Everyone is happy and the Roman Drapes look great.
Very helpful customer service reps but I was disappointed that I didn't receive in the week to 10 days as promised. In too over 2 wks but they did allow me an additional 10% discount. Overall they were very good!
Excellent product that looks expensive but its not!
Most of the blinds came with a dented track, but the valance covered them. Three of them were cut improperly, and one of them didn't work at all, because they could not be opened or closed (vertices blind would not pull or rotate). The mistake proof guarantee which they said was free in fact was not, and there was a $15 charge to re-order per blind! The end caps on the valances are sloppy and just fall off. It's unfortunate to make a product work you have to superglue it!
I order a lot of blinds for property management and this was my first experience with blindster. I'm awaiting the products which have been re-ordered, which holds up my ability to lease or sell a property. It's also a pain and expense to remove the existing work and replace it (which includes removing all the slats, taking down the rail, then replacing the defective rail and replacing the slats, hoping they came down in tact!). All these before I've even used one!
My wife and I are extremely pleased with our new Blindster Shutters.
Your representative, James, walked me through an unusual shutter configuration measurements. The shutters arrived in about two weeks and upon installing them in about two hours, they were a perfect fit.
I have no problem recommending Blindster.com.
Customer service has been exceptionally great, but I am having major issues with the faux wood blinds swagging in less than a day! I have reordered the top quality ones and still have the same issue! Not quite sure what is happening.
After ordering several blinds and being very happy with the order, my next order had one item wrong. I had hoped that blindster would check with me before processing it since my last order was identical except for this item. Unfortunately they didn't and I paid the price.
I ordered blinds for 3 different buildings I have built, and each time everything hss worked perfectly.
The shade is perfect. I ordered the metal chain pull and it works great. I was worried about the length of the shade and thought it might bow a little, but it is nice and straight.
We use it to block the sun from coming in our dining room in the afternoon and it does the job.
This is my second transaction with Blindster and I highly recommend them.
I had a problem with one of the roller shades on my first order and they replaced it at no cost to me.
I couldn't be happier with Blindster.com
Very nice... love them... they were delivered quickly and easy to install. It made all the difference to the kitchen look. The quality was top notch... Great buy!
Blind works perfectly and looks good. Easy installation. Will be purchasing from Blindster again.
Blinds were a good price, were received in good condition, in the time frame promised, they fit the windows we needed them for and we are very satisfied with them! Thank you, Blindster.com!
We had a great experience. Visited with one of the folks down in Houston about our order and she was great! Thanks for being so friendly and helpful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your order! I will call you today because I show that your replacement blind and headrail were delivered yesterday.
Our limited lifetime warranty covers manufacturing defects for as long as you own the blinds. And we replaced the damaged headrail at no charge (wand not working properly). The $15 shipping charge was for the fit or free remake of the horizontal fauxwood blinds that was needed at a different size. We pay for the new blinds and you just pay for shipping.
Thank you for your patience and understanding.