Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blindster

Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
grey stargrey stargrey stargrey stargrey star

Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maryland
1 review
1 helpful vote
Follow Courtney p.
Unfollow Courtney p.
Share Review
Report Review

Not a great experience
May 15, 2016

The blind arrived after a month of waiting. I had to contact Blindster about the shipping estimate and was given the wrong info. I wouldn't purchase from them again.

Date of experience: May 15, 2016
Becky R. — Blindster Rep
over a year old

I'm so sorry for the delay in your order. Late shipments are rare and, unfortunately, your order was not shipped on time. I apologize for the delay.

North Carolina
1 review
0 helpful votes
Follow Joe S.
Unfollow Joe S.
Share Review
Report Review

Perfect Fit
May 16, 2016

Very efficient and the employees followed up on exactly what they said they would do.

Date of experience: May 15, 2016
California
2 reviews
0 helpful votes
Follow Lori C.
Unfollow Lori C.
Share Review
Report Review

New family room blinds
May 15, 2016

Measured correctly, the gray was perfect to match the walls. Easy to install

Date of experience: May 14, 2016
Florida
1 review
0 helpful votes
Follow jette T.
Unfollow jette T.
Share Review
Report Review

Still amazed!
May 15, 2016

Measured, ordered and installed solid wood blinds less expensive than anywhere locally. All within a week!

Date of experience: May 14, 2016
Wisconsin
1 review
0 helpful votes
Follow Judy D.
Unfollow Judy D.
Share Review
Report Review

Blinds
May 15, 2016

The blinds I ordered were exactly as described. Have ordered from Blindster before and quality is excellent. Easy to install. When I need blinds in the future will definitely buy fro them.

Date of experience: May 14, 2016
New York
1 review
0 helpful votes
Follow Arnold L.
Unfollow Arnold L.
Share Review
Report Review

Excellent service... again
May 15, 2016

I ordered blinds for the second time, this time for all remaining rooms of the second floor of our house, and they all look Incredible. Next project the main floor! Thanks Blindster!

Date of experience: May 14, 2016
Washington
1 review
0 helpful votes
Follow Audrey T.
Unfollow Audrey T.
Share Review
Report Review

Fabulous
May 15, 2016

The blinds arrived on time in perfect condition. I bought 8 blinds and there were no problems with any of them. They look terrific

Date of experience: May 14, 2016
North Carolina
1 review
0 helpful votes
Follow Woody H.
Unfollow Woody H.
Share Review
Report Review

Professional
May 15, 2016

This was very easy to do start to finish. Just measure your window and pick your style of blinds and order. Took about two weeks to get them. Installed 2 of them in less than an hour. All you need is a drill.

Date of experience: May 13, 2016
Wisconsin
1 review
0 helpful votes
Follow Stan K.
Unfollow Stan K.
Share Review
Report Review

Brackets customer service.
May 13, 2016

I ordered two blinds which came. I removed the old shade and brackets and installed the new ones. Problem, the new brackets were the wrong size. I had to take down the new brackets install the old ones and the old shade.In the mean time I ordered another shade for a different area. I called about the wrong brackets and was assured the new ones would come in two days. I also told the rep that I had ordered another shade and she said she would have 6 brackets sent out. I waited a week and only two brackets came. Sure enough the 3rd shade came in with the wrong brackets again and I had to wait another week for the new ones to come. Poor

Date of experience: May 13, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had to wait on your brackets.
I have reviewed your order with the factory and asked them to take corrective measures. There is no excuse for orders arriving with the wrong brackets. Thank you for your patience.

Texas
1 review
0 helpful votes
Follow P R.
Unfollow P R.
Share Review
Report Review

Fits perfectly, looks great.
May 14, 2016

The blinds arrived on time, fit my window perfectly, and were easy to install. The color was a bit off - the actual product was much lighter than in the photo. My only complaint is the price point; these blinds are made of bamboo, which is a cheap and plentiful material. I found some blinds of the same width on another site with a slightly shorter (but acceptable) length and constructed identically, for half the price - and they actually look better than the blinds I purchased here.

Date of experience: May 13, 2016
New Jersey
1 review
0 helpful votes
Follow Rangeley T.
Unfollow Rangeley T.
Share Review
Report Review

Loved it
May 15, 2016

Easy to work with, they had a video to show us how to install blinds.

Date of experience: May 13, 2016
California
1 review
0 helpful votes
Follow Patty B.
Unfollow Patty B.
Share Review
Report Review

Great blind deal
May 14, 2016

Ordered 2 small blinds for my bathrooms. Process was so easy and within a couple of days they arrived. Easy assembly and they fit perfectly
Thanks blindster!

Date of experience: May 12, 2016
Ohio
2 reviews
0 helpful votes
Follow gether B.
Unfollow gether B.
Share Review
Report Review

Great blinds
May 14, 2016

Great blinds & great prices and fast service - love them

Date of experience: May 12, 2016
Colorado
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

Bungalow@ NSB
May 12, 2016

First I ordered one window. Than after installing, I was so pleased, I ordered 2 more.
Now I have given your name & contact info to a friend. I think you'll get an order soon.

Date of experience: May 12, 2016
Virginia
1 review
0 helpful votes
Follow Denise A.
Unfollow Denise A.
Share Review
Report Review

Love my shades!
May 12, 2016

We have seven Blindster cellular shades of varying sizes in both the Putty and Cookie Dough tones. The ordering experience, price, material quality and ease of installation is second to none!

Date of experience: May 12, 2016
New York
1 review
0 helpful votes
Follow Melanie R.
Unfollow Melanie R.
Share Review
Report Review

Wonderful
May 12, 2016

Our builders were very pleased with the ease of installation!

Date of experience: May 12, 2016
New York
1 review
0 helpful votes
Follow Noelia P.
Unfollow Noelia P.
Share Review
Report Review

My new blinds
May 12, 2016

Ordered blinds for my entire apartment. All arrived quickly and fit perfectly. Will recommend to all my friends.

Date of experience: May 11, 2016
Florida
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

5stars
May 12, 2016

Blinds came quickly. We're easy to install. They work fine. I am so happy I did not order the blinds with a cord. I love my blinds

Date of experience: May 11, 2016
Pennsylvania
1 review
0 helpful votes
Follow Joy H.
Unfollow Joy H.
Share Review
Report Review

Vertical fabric blinds
May 12, 2016

Very happy. Easy to install. Just what I wanted. Thumbs up!

Date of experience: May 11, 2016
Pennsylvania
1 review
0 helpful votes
Follow Ellen C.
Unfollow Ellen C.
Share Review
Report Review

Loved the blinds
May 12, 2016

Love the blinds. Makes my family room beautiful. Easy to install and measure. Website was awesome.

Date of experience: May 11, 2016