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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Painless Experience
May 18, 2016

It was nice to just get something right for a change. Thanks Blindster

Date of experience: May 17, 2016
California
1 review
0 helpful votes
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Good quality good price
May 18, 2016

The blinds are good quality. It seems the measurements submitted are adjust a bit too much to allow clearance from the window frame as of the 5 I ordered all of them are just a bit too narrow for the window. My only other not 100% satisfaction is probably just a difference of description. I thought I was ordering a color that is light blue but actually turned out very pale with a mint tint. When they are all the way open they look mint green when partially open, scrunched together they do have more of a blue hue.

Date of experience: May 17, 2016
Colorado
1 review
0 helpful votes
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2" Alum. Blinds
May 18, 2016

Ordered on line, received about 2 weeks later and everything was perfect.

Date of experience: May 17, 2016
Texas
1 review
0 helpful votes
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Blinds
May 18, 2016

Had 2 problems: One damaged blind maybe from shipping, and one had some bowed blinds. They were replaced within days. I was very happy.

Date of experience: May 16, 2016
Illinois
1 review
0 helpful votes
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Great Value Amazing Product!
May 18, 2016

We bought blinds for an entire rental house and could not be more pleased! Excellent resources on how to measure blinds and customer service on the live chat option was great. Thank you -we'll be ordering more for our home soon!

Date of experience: May 16, 2016
Utah
1 review
0 helpful votes
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Verital Blinds
May 18, 2016

I ordered two sets of vertical blinds at a price quite a bit lower than three home improvement stores offered. They arrived when promised and were well packaged so that no damage was noted when they were opened. They fit well and appear to be sturdy enough to last a long time.

Date of experience: May 16, 2016
New Jersey
1 review
0 helpful votes
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Blindster
May 18, 2016

Blindster was great to work with. Order was delivered on time, exactly what I asked for and fit perfect in my windows. Absolutely love the blinds I ordered. Will definately order from them again.

Date of experience: May 16, 2016
Mississippi
1 review
0 helpful votes
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Good
May 18, 2016

The only concern I had was that my shipment arrived a few later than expected.

Date of experience: May 16, 2016
Massachusetts
1 review
0 helpful votes
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Blinds
May 18, 2016

Blinds were excellent, measurements were accurate, easy fit. Would recommend and would buy again.

Date of experience: May 16, 2016
Colorado
3 reviews
0 helpful votes
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Wonderful Blinds
May 18, 2016

Such great blinds for such an affordable price. Thank you.

Date of experience: May 16, 2016
New York
1 review
0 helpful votes
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Constant Problems
May 16, 2016

Had a large orders the blinds just weren't made with any attention to detail. Customer service has been beyond outstanding and they have quickly resolved all my issues. Did receive one set of blinds that were immaculate so wondering what the issue could have been?

Date of experience: May 16, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had problems with your order.
I will contact you right away to make sure everything has been resolved.

Texas
1 review
0 helpful votes
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Great product!
May 16, 2016

I purchased 9 blinds for our new house. Both cellular and faux wood blinds. The quality of the products were great. They fit on my windows perfectly and they arrived within a reasonable time. I would purchase from them again.

Date of experience: May 16, 2016
Texas
1 review
0 helpful votes
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Blindster Review
May 16, 2016

The three wide blind I bought was delivered with to large dens in the head piece. It was replaced with no questions asked. Took another two weeks to get a good one, but the lack of hassle was refreshing.

Date of experience: May 16, 2016
Michigan
1 review
0 helpful votes
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Very Easy
May 16, 2016

The directions for measuring were quite easy, as was the installation of the blinds. They arrived within 2 weeks of ordering!

Date of experience: May 16, 2016
Wyoming
2 reviews
0 helpful votes
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Bedroom Blinds
May 16, 2016

Thought these shades were the same ones that I got with my last order. I ordered room darkening shades. They are not blocking out much light at all.

Date of experience: May 16, 2016
Becky R. — Blindster Rep
over a year old

I'm so sorry you weren't happy with your order!
You actually didn't order the exact same shades as you did on your first order. However, both types of shades are considered to be light filtering, not room darkening or blackout.
I will contact you right away to see what we can do under our satisfaction guarantee to get you the blinds you want.

Colorado
1 review
0 helpful votes
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Excellent customer service
May 16, 2016

Always easy to communicate with Blindster, they're understanding and quick to remedy any problem. Very happy.

Date of experience: May 16, 2016
North Carolina
1 review
0 helpful votes
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Great Service
May 16, 2016

We moved in to a new home and we decided to put blinds on all of our windows. Due to cost, we decided to do a few windows at a time. We made three orders with Blindster and each one came fast and accurate. Plus, you cant beat the price.

Date of experience: May 16, 2016
California
1 review
0 helpful votes
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Great blinds
May 16, 2016

I've ordered 6 mini blinds (4 different sizes) from Blindster, and they were all exactly the sizes I ordered, they arrived well within the promised delivery window, and the prices were great. I'm extremely satisfied.

Date of experience: May 15, 2016
Michigan
2 reviews
0 helpful votes
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Tilted blinds
May 16, 2016

Wish the blinds had a stick to turn the blinds instead of the pull cords. When the blinds are open fully, they tend to lean either in or out, not level.

Date of experience: May 15, 2016
California
1 review
0 helpful votes
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Good blinds for the price
May 16, 2016

Customer service is top notch. Easy to contact and quick response. Blinds are good, not great. A little flimsy (droop in the middle) and difficult to close (pull to the left is too tight) but for the price they look nice, esp when closed.

Date of experience: May 15, 2016