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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Mississippi
1 review
0 helpful votes
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Satisfied customer
June 16, 2016

Took a little longer to get my blind than I would have liked but I'm satisfied with the blind itself.

Date of experience: June 16, 2016
Georgia
2 reviews
0 helpful votes
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Perfect
June 17, 2016

I have worked with Blindster on several orders. Always a pleasure.

Date of experience: June 16, 2016
Massachusetts
1 review
1 helpful vote
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They never delivered.
June 16, 2016

They never delivered so I cancelled. At least they made a refund.

Date of experience: June 16, 2016
Ohio
1 review
0 helpful votes
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Easy and looks great
June 16, 2016

Unbelievable service and good quality product. Very easy to install and as long as you measure accurately everything will just fall together.

Date of experience: June 16, 2016
Utah
1 review
0 helpful votes
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Love blindster blinds
June 17, 2016

Great customer service, easy to set up, fits perfectly. I also have another brand from jc penny that is wearing down so fast and my blindster blinds are older and in the best shape.

Date of experience: June 16, 2016
Illinois
1 review
0 helpful votes
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What I wanted
June 16, 2016

The blinds were what I ordered. They were the correct size. I like the bottom up and top down. Plus they were a good buy.

Date of experience: June 15, 2016
New Jersey
1 review
0 helpful votes
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Three tries to deliver full order
June 16, 2016

Product quality seems pretty good - order fulfillment process not so much. First got 3 out of 7 blinds, with no mounting hardware. After asking where rest of order was, was sent the remaining 4 blinds (with no explanation of what happened), but was still short mounting hardware for the first 3 blinds. After another e-mail, received mounting hardware. Never got the little cord ties for the 3 blinds, but not sure I have the energy to pursue this further.

Date of experience: June 15, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your order. It looks like FedEx had a problem with part of the shipment. I apologize for the delay.
I will contact you directly to see what parts you are missing.

Georgia
1 review
0 helpful votes
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We have purchased blinds on three separate occasions and each time the blinds have met our expectations

Date of experience: June 15, 2016
Illinois
1 review
0 helpful votes
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Faux wood blinds
June 16, 2016

The blinds arrived quickly and in great condition. I don't know why I didn't make this change to my kitchen sooner. They look great.

Date of experience: June 15, 2016
Indiana
1 review
0 helpful votes
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Excellent Product
June 16, 2016

I purchased a bamboo shade for my bathroom. It fit perfectly, was well made, a true color and nice price! That about covers it :)

Date of experience: June 15, 2016
France
2 reviews
0 helpful votes
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Good trransaction
June 16, 2016

It arrived quickly, was even better than described and fit perfectly.

Date of experience: June 15, 2016
New Jersey
2 reviews
0 helpful votes
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Fabulous blinds
June 16, 2016

My hubby heard about blindster.com on talk radio ( Rush) and we ordered 5 blinds for our new home. Great quality. Packaging was great. The fit was perfect. They look very expensive. I highly recommend.

Date of experience: June 15, 2016
Minnesota
1 review
0 helpful votes
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Perfect
June 16, 2016

Blind is just as stated. Right color measurements and quality. Will only use them from now on

Date of experience: June 15, 2016
New Jersey
1 review
0 helpful votes
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VERTIcal SLIDER DOOR BLIND
June 16, 2016

LOOKS GREAT! I'M HAPPY W/THE APPEARANCE. During installation of valance, the directions for installing the returns were unclear. The clips holding the valance to the top became loose & we found the valance on the floor. This required gorilla tape in order to keep the valance stable on the top... The slot at the top of the vains break easily, & you sent reinforcements - they work. Care must taken to open/close blinds particularly in rotation of the vains. Overall, the blinds are a good value & we are pleased.

Date of experience: June 15, 2016
Maryland
1 review
0 helpful votes
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Completely satisfied!
June 15, 2016

We love our blinds and plan on ordering more for our bedroom. We loved being able to choose ten free samples, although it made the decision tougher because we liked all of them. My husband said they were easy to install. We'll definitely choose Blindster again! Thank you for a great product.

Date of experience: June 14, 2016
Michigan
1 review
0 helpful votes
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Terrific
June 15, 2016

First time to order very fast service. Love the quality It is top of the line. Will order again.

Date of experience: June 14, 2016
Florida
2 reviews
0 helpful votes
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Great blinds!
June 15, 2016

Love the plantation blinds we ordered. They arrived in a timelu manner and we're not difficult to install. I was particularly impressed by customer service calling prior to ordering the blinds to double check our measurements and to make sure that we understood what the installation required. We will definitely be ordering additional blinds from them again in the future.

Date of experience: June 14, 2016
Georgia
1 review
0 helpful votes
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My bride of 23 years loves them
June 15, 2016

Came just as advertised, fit well, operate just as described, very simple to install.

Date of experience: June 14, 2016
Texas
1 review
0 helpful votes
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Blindster is great!
June 15, 2016

I measured and ordered on my own. The blinds were very easy to install. Blindster did an outstanding job and I will use them again!

Date of experience: June 14, 2016
California
1 review
0 helpful votes
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Almost perfect!
June 15, 2016

I ordered my blinds and in less that the time expected, they arrived. My husband and I put them up, no problem. The only suggestion that I can give is, that the balance was shorter that the blinds and it looks cheap. We had to put curtains in our room because the balance looked to small for the window. Just add an inch to the balance and problem solved.

Date of experience: June 14, 2016