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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Colorado
1 review
0 helpful votes
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Excellent service and high quality products. After much on-line searching, it is clear that Blindster offers the most value for the money.
Highly recommend.

Date of experience: June 19, 2016
Texas
1 review
0 helpful votes
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Great product!
July 21, 2016

I'm This is the second time I have ordered blinds from Blindster. All of my blinds came earlier than expected and in perfect order. I will definitely use them again. I have already told friends about them.

Date of experience: June 18, 2016
Florida
1 review
0 helpful votes
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Great blinds - Great price
June 19, 2016

Blinds were perfect sizes and seem to be good quality. Only issue was there was no rhyme or reason as to the hardware supplied.

Date of experience: June 18, 2016
South Carolina
1 review
0 helpful votes
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Blinds for the Dinning Room
June 19, 2016

Very Very good. We got what we ordered, they fit great and look great, We are very happy with the Blinds.

Date of experience: June 18, 2016
Illinois
1 review
0 helpful votes
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Probably my fault
June 19, 2016

Roller scalloped shades are very pretty. I wish they blocked out more light I feel this was my fault should have checked description more carefully.

Date of experience: June 18, 2016
New Jersey
1 review
1 helpful vote
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Blinder has been awesome! We used them for our home and for 2 rental units. They were great blinds at a great price. They even sent a new one for free when I messed up the measurement.

We will be back!

Date of experience: June 18, 2016
Texas
1 review
0 helpful votes
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Faux Wood Blinds
June 19, 2016

This is the second time I've ordered blinds. Both times the blinds were excellent. The quality is better than box store blinds and the price is less.

Date of experience: June 18, 2016
Colorado
1 review
0 helpful votes
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Love my shade
June 19, 2016

Fast delivery. Good quality and very well made. Happy I found blindster on my computer

Date of experience: June 18, 2016
Oklahoma
1 review
0 helpful votes
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Nearly perfect
June 18, 2016

The ordering, shipping, and billing were all terrific. My set of blinds missed a QC check and need to be replaced. I also discovered I'm not a fan of cordless blinds. The replacement process seems to be going smoothly, but is still ongoing.

Date of experience: June 17, 2016
New York
1 review
0 helpful votes
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Out of 6 roller shades, the mounting clip was put on upside down on 2 of them. We did not risk breaking them to mount them correctly, so they are mounted with the cord twisted.
Also, Chris who put in my order *******, or a breach in your system, MIGHT have been the cause of my Discover card being hacked. It had only 3 charges on it and 2 of them were from my supermarket where I scan the card. The card has never been out of my sight. Discover caught on to fraudulent charge #3 and blocked the online charges using it.

Date of experience: June 17, 2016
Texas
1 review
0 helpful votes
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. Great experience
July 19, 2016

Got what I wanted at a discount and faster then the local home improvement store.

Date of experience: June 17, 2016
Texas
2 reviews
0 helpful votes
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Absolutely perfect!
June 19, 2016

My new Roman shades are perfect. The gray silky fabric is beautiful and luxe, they operate smoothly, and look fabulous. I went through three separate sample orders before I could decide, and customer service was very helpful. They arrived packaged very well, and were simple to install. All in all a great experience, very unusual these days. (It is a shame everything we buy can't be made in America with this level of quality, attention to detail, and good service.). I will certainly be a repeat customer if I ever need blinds again. Their measuring videos were helpful too. And I thought the price was fair for such good quality. I got the total blackout liner.

Date of experience: June 17, 2016
North Carolina
1 review
0 helpful votes
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Blinds
July 19, 2016

The quality and price of the product exceeded my expectations

Date of experience: June 17, 2016
California
1 review
0 helpful votes
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Ordering is easy, but that's the only thing that went right. After waiting three weeks l, the order arrived... wrong. Had to call customer service, send photos, and follow up to get what I wanted made. While waiting another three weeks for the replacements, my credit card number was stolen and used throughout the east coast. I had no idea how the crooks stole my cc info until I read others that ordered on Blindster had similar issues. Not good. Overall the blinds appear well made and fit nicely. Now if they could only get their act together with everything else...

Date of experience: June 17, 2016
California
1 review
0 helpful votes
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Great experience
June 19, 2016

Arrived as expected, perfect fit, easy to install, awesome quality, a fraction of the price I was quoted for similar "custom" blinds. I wouldn't hesitate to order again.

Date of experience: June 17, 2016
Ohio
2 reviews
0 helpful votes
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Exactly as ordered
June 19, 2016

Blinds were great and so was customer service when we needed additional clips because we accidentally broke them.

Date of experience: June 17, 2016
Nebraska
2 reviews
0 helpful votes
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Very Pleased
June 17, 2016

Blinds look great! Husband installed all 12 with a little help from me.
One of the best parts was the customer service provided by Kim. She was prompt, "went beyond" & solved every problem. She was great.

Date of experience: June 16, 2016
New Jersey
1 review
0 helpful votes
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Blinds
July 18, 2016

Color was exactly as pictured; blinds fit perfectly; very satisfied, especially with the price!

Date of experience: June 16, 2016
North Carolina
1 review
1 helpful vote
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Woven Shades Won't Stay Raised
June 16, 2016

We bought 9 woven bamboo shades and 3 of them would not stay up, the cord lock will not lock so they fall right back down. We contacted Blindster and they replaced them, but the next set did the same thing. We contacted them again and they replaced them again but the next set has the same lock and does the same thing, so we still have blinds that we cannot raise.

Date of experience: June 16, 2016
Florida
1 review
0 helpful votes
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Very happy
July 18, 2016

I ordered the first window with the measurements I took. When I received it it was a little tight. So for the other windows I added a eighth of an inch. Now they're easier to roll. It's a good price and I like what we got. A pretty hem.

Date of experience: June 16, 2016