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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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My blinds were over a month late and they never once communicated with me to let me know. I had to constantly call them to find out what was going on, and everytime i was given incorrect information. I finally received the items and they're just fine, but completely not worth the hassle.
We love this website best prices and the blind quality is really good.
I received notification that my samples order was received, but I'm still waiting for delivery, a week later...
Everything came prepackaged and complete. The installation went well. My issue - NO installation directions. Very satisfied with the blind and its quality. Thank you.
Already made a review... was promised a 20% off special... NEVER got that... so next I will unsubscribe
The first time i used my credit card with this company it was hacked.
There was some confusion with my order but the customer service was on it and made it right even before delivery. They then followed up on a holiday weekend. I couldn't be more pleased. The product is beautiful and high quality
Blindster has been great. Used them for two houses so far and will continue to do so in the future.
We ordered honeycomb blinds for our bedroom, and I'm very pleased with how easy the overall experience was: their cost, how quickly the blinds were delivered, and how easy they were to install, and how nice they look. Great experience!
The set of blinds received were as described and fit my window space perfectly. The quality of the blind is very good but I wish they had a couple of choices on the design of the valence which seems to be a bit much.
We had the old white plastic blinds thinking buying the wood blinds wood be way to expensive. We happened on to the site when you were offering 25% off and that was close enough to the price of the crappy blinds for us. We had our blinds delivered within two weeks and they fit perfectly! They look so awesome from the inside and outside of the house! Could not be happier with them. The instructions on measuring for the blinds was well explained and they were really easy to install as well. We will definitely come back as we replace the rest of the blinds in the house.
My blinds were easy to install and fit perfectly. I would definitely recommend them to anyone looking for a quality product. Great customer service as well.
We received the wrong brackets and pull downs. They were sent immediately to us after the error was made.
We had ordered new blinds to replace old, old ones and had received 6/7. We had no problems putting them up & they fit perfectly. When #7 came, I realized I'd ordered the wrong one... it fit fine but the style and color was wrong for the room, my mistake, not theirs. I expected to have to take a loss, but they graciously refunded my purchase price (minus s/h & a small fee) and it went towards the right blind, which the customer service rep helped me order. Because the cost "to return the wrongly ordered blind would be prohibitive", they suggested I donate it. The quality & prices are solid... the service is solid, they have earned a customer for life!
Blinds just as described! Quality great for the price. Was missing one box of hardware shipper obviously lost it called customer service received missing hardware in two days!
Happy customer will definitely do business again!
I ordered 12 sets of blinds and 12 sets of shades. There was no issue with the blinds. However, the material for the shades was on backorder. There was no communication from Blindster. I discovered the delay when I went in to the web site to check on the status of the order. I was given an updated projected date, but that was missed. I ended up cancelling the order and going with a different company as I had no confidence that Blindster could execute on my order in a timely fashion.
I was doing a lot of research to try to find blinds and have them cut to my measurements. Ive never been so happy to find such a great company who takes quality in their work. The pricing was great and the staff was very pleasant to work with. Ordering online was also very easy! I will definitely be back to buy more blinds in the future!
Love the blinds. The process in ordering was easy the blinds came promptly and they are beautiful
Very friendly customer service and my blinds shipped very quickly. Pretty easy to install.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you are still waiting. Our sample orders go out U.S. First Class Mail from either Dallas or Texas. Unfortunately, our experience is that it takes a week or more for delivery. If you don't have them in a couple of days, please call one of sales agents at 888-256-8672, option 1 for sales and we will resend your samples.
I really wish we had an affordable delivery alternative that had faster and more reliable service. I don't have enough information to see if I can track your sample order but if you call we will try.