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Blindsgalore Reviews Summary
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
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I waited many weeks for the blind to be delivered. I had measured to install inside the window frame, and have installed many blinds that way in the past. I didn't realize that the metal hardware would be clearly visible at the top of the top of the frame; I've never seen anything like this before. The blind itself has the appearance as it was described, but the quality of the slats seems only fair; they are lightweight and flimsy, and appears vulnerable to breaking or splitting.
Perfect experience. They fit perfectly and look great. They darken our room so much!. Good buy.
Great customer service gave them the measurements Everything went well
I have purchased my blinds and shades from blindsgalore do two homes over the span of 4 years, and the product and experience keep me coming back.
I have purchased multiple shades and blinds for two different homes. Always great quality and accuracy in the dimensions of the product.
We outfitted our whole school with blinds from Blinds Galore about five years ago. From time to time a blind wears out and has to be replaced. The ordering experience was one replacement blind was smooth and they also upgraded us to the cordless type.
I would deal with these people again in heartbeat. They will definitely be my go-to widow treatment people. Their device is exemplary.
One of the pair of my blinds broke. I was able to look back at my original order and order a duplicate.
All good. Easy to work with. Good product. I Would buy again.
Reordered shades for my parents house to replace ones that they had ordered back in 2010.
Blinds Galore still had the original order in their system so Reorder was a breeze.
They were also extremely affordable and well packaged when shipped. You can also speak with a human being if need be. You won't get a runaround with recordings!
Thank you for your kind words!
Great product. But took way longer then I read. My job completion got delayed do to time frame of blinds
While rare, production delays can occur, as all custom shades are made to order. We apologize for the delay and appreciate your patience!
Disappointed I have to replace the damaged shade but very happy with the quick response on shipping a replacement.
The color of the blinds that came was much lighter than expected. They sent new color samples to remedy the situation.
Thank you! It has been a pleasure working with this team. Several issues taken care of with respect and integrity!
Remote operation of blind was not an option as originally discussed on phone when ordering
Instructions weren't included. Was difficult to find them on the website so had to call customer service. Also difficult to find my frame type in the 60 pages of instructions.
We regret the confusion and are working on a big revamp of our install guides!
I received my blinds and they were not fitting correctly so I called and was given a solution. Every step along the way was met with support and kindness.
We think Rachell is pretty great too! Thank you for your kind feedback!
This is the second time I have ordered blinds from Blinds galore. The order was processed in a timely manor and the blinds are what I expected. One of the blinds has a faulty rod turn and I have to push the rod in to turn the blinds. I don't think this will last. The other problem is the valance. The plastic holders are cheap and the valance is able to pull out of them because the clip is open on both ends.
We will be reaching out privately to assist! Thank you for your feedback!
Asked for a longer power supply cable and it was handled promptly and at no charge!
The whole process was seamless. The product is excellent and constructed well. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! Thank you! Your feedback made our day here at Blindsgalore!