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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
747
value
107
shipping
112
quality
2,560
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155,202 reviews

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California
1 review
0 helpful votes
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Perfect Fit
September 21, 2025
Updated review

I've purchased blinds for all of my windows and homes. I love shopping here. The blinds arrive on time and are always the exact dimensions as ordered.

Date of experience: September 11, 2025

Fast and easy to shop for blinds
August 7, 2025
Previous review

Fast and easy to shop for blinds. I've been a customer for many years love shopping here.

Date of experience: July 27, 2025
Minnesota
1 review
0 helpful votes
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Great blinds & price!
September 21, 2025
Updated review

We have now replaced 4 window coverings and a sliding door with blinds.com. It's so easy to measure and order online, choose all the options, and end with the exact product you were hoping for!

Date of experience: August 13, 2025

Easy to place an order online!
July 25, 2025
Previous review

Easy to place an order online! The shades we ordered last year are great, excited for the new ones to arrive!

Date of experience: July 14, 2025
New Jersey
1 review
0 helpful votes
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I have never had any problems with Blinds.com
September 18, 2025
Updated review

Great product for the money. They fit perfect and are delivered when they tell you and sometimes before. Will be buying more for the future for our rental properties

Date of experience: August 8, 2025

You have a large selection, easy to order
August 4, 2025
Previous review

You have a large selection, easy to order

Date of experience: July 25, 2025
Washington
1 review
0 helpful votes
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Nice Blinds, Good Price
September 14, 2025
Updated review

The blinds I received did the job I needed. They look nice for the price that was paid. I was short one pull down and I need to receive that piece yet, otherwise very pleased with results.

Date of experience: July 25, 2025

Robert was very helpful and gave honest advice and...
July 30, 2025
Previous review

Robert was very helpful and gave honest advice and instructions. Thank you, Blinds.com and thank you, Robert!

Date of experience: July 20, 2025
Washington
1 review
0 helpful votes
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Great blackout shade, color a bit off
September 14, 2025
Updated review

Ordering was easy, and shipping was quite fast. The blackout is excellent. Was a little disappointed with the color though, the "ivory" was sort of dirty-looking, should have picked either white or a much darker color. Would also be helpful if there were more info posted online of the headrail type and its compatibility (e.g., would be nice to help us select a blind that would fit the existing headrail on our window).

Date of experience: July 31, 2025

Easy search, but would be nice if the filtering works...
July 27, 2025
Previous review

Easy search, but would be nice if the filtering works better, eg blackout selection would exclude all other types.

Date of experience: July 17, 2025
Kansas
1 review
0 helpful votes
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Pleased with my faux wood blind order
September 13, 2025
Updated review

I had a phone call with customer service before I placed my order. Person was very helpful. Placed the order and installed the blind. Love that the bracket has double-stick tape on it so it stays in place! Super idea!

Date of experience: July 30, 2025

Need more info online for outside mount blinds
July 30, 2025
Previous review

Need more info online for outside mount blinds. Finally called customer and did get a very helpful rep, Carlton. With his help, I was able to figure out the size blind I needed.

Date of experience: July 20, 2025
New York
1 review
0 helpful votes
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Knowledgeable profession
September 4, 2025
Updated review

The tech who assist me with the order was very knowledgeable on how to measure the blind.
And the order arrived very fast.

Date of experience: August 25, 2025

Good price and thanks for offering the promotion price
July 19, 2025
Previous review

Good price and thanks for offering the promotion price.

Date of experience: July 9, 2025
Maine
1 review
0 helpful votes
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Great customer service
September 4, 2025
Updated review

I wanted to take advantage of a sale and ordered some swatches, then decided to change produces. The sales person did an amazing job helping me figure out the best color - got them and they're perfect

Date of experience: August 24, 2025

Trent Jones offered phone support and gave EXCELLENT...
July 18, 2025
Previous review

Trent Jones offered phone support and gave EXCELLENT customer service -- super helpful in selecting right product, colors, configuration etc. Definitely makes me want to return to Blinds.com in future if all of your support folks are like him!

Date of experience: July 7, 2025
Michigan
1 review
0 helpful votes
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Beautiful Roman Shades
September 3, 2025
Updated review

Timely delivery, excellent quality, easy to measure and navigate the website. I needed to make changes and customer service was excellent!

Date of experience: August 24, 2025

Easy to measure instructions, great selection of products...
July 17, 2025
Previous review

Easy to measure instructions, great selection of products and good prices in the sale!

Date of experience: July 6, 2025
New York
1 review
0 helpful votes
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Great quality
August 30, 2025
Updated review

The blinds are even better in person than I expected! Material is such good quality. Instructions for installation were spot on. No problems at all.

Date of experience: August 20, 2025

Website is very user friendly
July 15, 2025
Previous review

Website is very user friendly

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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Levelor Blinds are the Best!
August 30, 2025
Updated review

Our blinds arrived in perfect condition! They more than met our expectations! They were extremely easy to install and look beautiful. I would recommend your company to anyone!

Date of experience: August 19, 2025

Ordering was easy
July 15, 2025
Previous review

Ordering was easy

Date of experience: July 4, 2025
California
1 review
0 helpful votes
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I'm not satisfied take too long to received my order
August 28, 2025
Updated review

Take too long received my order no happy service. Take too long received my order no happy service. Take too long received my order no happy service. Take too long received my order no happy service. Please

Date of experience: August 17, 2025

Easy to used
July 11, 2025
Previous review

Easy to used

Date of experience: June 30, 2025
Colorado
1 review
0 helpful votes
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Na
August 28, 2025
Updated review

Na…,,,,,,,,,,……….,,,.,.,,……………………………………………………………………………………………………………………………………………….,………….,,,,,,,,,,,,

Date of experience: August 17, 2025

Pretty easy
July 13, 2025
Previous review

Pretty easy

Date of experience: July 3, 2025
Washington
1 review
0 helpful votes
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Easy
August 25, 2025
Updated review

Easy to choose, easy to measure, easy to install. The descriptions were such that I received exactly what I wanted. Easy.

Date of experience: August 14, 2025

Easy to order
July 11, 2025
Previous review

Easy to order

Date of experience: June 30, 2025
Ghana
1 review
0 helpful votes
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Ordering was easy and blinds arrived on time!
August 25, 2025
Updated review

Simple ordering process and the blinds fit perfectly! It took a little longer to arrive and given that they are custom made, it makes sense. We are happy with our purchase and would recommend.

Date of experience: August 15, 2025

Seems smooth so far!
July 10, 2025
Previous review

Seems smooth so far! Looking forward to receiving my blinds.

Date of experience: June 30, 2025
Oklahoma
1 review
0 helpful votes
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Quality Blinds made easy!
August 22, 2025
Updated review

Third time ordering from Blinds.com, and we have been extremely pleased with the each order.
The online ordering process is easy. Select the blind type, color & features and enter your measurements & quantity. They clearly explain how to measure so you are ensure of receiving blinds the fit the first time. Blinds arrive on time and are labeled by window, so it's easy to organize them for installation.
The pricing is also very competitive. I highly recommend Blinds.com for any window blinds you are needing!

Date of experience: July 12, 2025

Repeat buyer
July 8, 2025
Previous review

Repeat buyer. Your site is very informative and easy to use. Pricing is competitive and the products purchased have been good qualiity.

Date of experience: June 28, 2025
Wyoming
1 review
0 helpful votes
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Always
August 19, 2025
Updated review

I've always been satisfied with my purchases of cellulars and blinds. The customer service is quick and they are attentive to their customers.

Date of experience: July 7, 2025

User friendly website
July 1, 2025
Previous review

User friendly website. Quick ship. Quality products

Date of experience: June 21, 2025
North Carolina
1 review
0 helpful votes
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Best Blinds
August 14, 2025
Updated review

Very good quality and Price! Very pleased with purchase! Would most definitely purchase Blinds from them again! Very Very Happy!

Date of experience: August 4, 2025

First time buying Blinds, I hope I made the right decision
June 26, 2025
Previous review

First time buying Blinds, I hope I made the right decision.

Date of experience: June 16, 2025
Minnesota
1 review
0 helpful votes
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New home, new blinds
August 14, 2025
Updated review

Blinds.com made everything super easy! Just measure your windows and they made all necessary adjustment for the blinds to fit perfectly. If you DIY anything the directions to install along with install videos, if you need them, are very easy to follow. We had both light filtering and blackout options and both are great! Blackout option with double cell for our bedrooms are very effective! Light does not come through the blinds at all. The fit made the typical areas of light around the blind very minimal, love them! Price could not be beat on the cellular shades, in fact we went with double cell and it was still a cheaper price than the single cell blinds from other online stores. I did purchase a set of vertical blinds from SelectBlinds.com only because they had a sale that could not be beat, but I so regretted my decision and was very disappointed with timing and utter lack of communication from them, it took me emailing them after 3 WEEKS of "preparing and collecting" only to then be told "sorry those are on backorder" yet their site even at that time still had the color available and ready to order. Blinds.com communication and speed was so much better, literally more then a 2 months faster and I ordered them the same day!

Date of experience: May 30, 2025

Doing my own work and research on your site was very...
June 30, 2025
Previous review

Doing my own work and research on your site was very positive. The sales person that reached out to me when I ordered samples, very disappointed. In fact the response I received back from Nick when I questioned his quote nearly made me go somewhere else. I did end up ordering vertical blinds somewhere else because I did not want to ask Nick for another quote, apparently, I offended him, and he responded very defensively then stopped responding to me when I corrected his defensive question to me.

Date of experience: June 20, 2025
California
1 review
0 helpful votes
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Stands by their words
August 13, 2025
Updated review

Although my first order was a great product, I realized that it wasn't what I wanted. I called customer service and they made the correction immediately and I received my blinds in record time. Excellent customer service!

Date of experience: August 2, 2025

Always a simple process and wonderful products
June 26, 2025
Previous review

Always a simple process and wonderful products.

Date of experience: June 15, 2025

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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