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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
Follow IAN S.
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Velux blinds
September 20, 2017

Complete first class service and simple to fit
Next day sample of fabric on request

Would definitely recommend company

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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My shower is alongside a window. I needed a blind capable of coping with this and of protecting the window. The blind I chose claimed to do both and yes - indeed it does. Perfectly made to measure and exactly what I hoped. Delivered on time and kept informed as it went into production. What more could you ask?

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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Thrilled With The 6 Blinds I Ordered, Top Quality, Fast Delivery, And The Price Was Amazing Compared To Other Sellers, Overall Very Happy

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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I bought a Roman Blind (having sent for free sample) for my bedroom with a black out backing. Its a perfect fit, my room is now dark! It is good quality and easy to put up.
I will definitely be buying again.

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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Excellent service
September 20, 2017

Used the website but ordered the blind by phone as I wasn't confident about my measuring skills. Very helpful staff and the blind fitted perfectly. Would definitely recommend this company.

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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Love the blinds
September 20, 2017

Great quality blinds, ordered both roller and Roman, no problems at all, fit perfect, look fab, thoroughly recommend using this company, customer service brilliant too, rectified a mistake I had made very quickly

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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Kitchen Blind
September 20, 2017

Good item, though hoped quality would have been better. The blind itself was far to long, yet the pull cord very short and difficult to reach

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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4 blind order
September 20, 2017

This is the second order we have made with Blinds2Go. Easy process on their web-site. The blinds arrived within a couple of weeks exactly as ordered and great quality. They are easy to install and look fabulous. I would definitely recommend them.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Third order
September 20, 2017

This is the third order I have now made with b2g and once again, it has been the most simplest of transactions. Just put the measurements in, press the button and hey presto the blinds arrive within 10 days. It could not be any simpler. Thanks to all at b2g for a brilliant service.

Date of experience: September 19, 2017
GB
2 reviews
0 helpful votes
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No screws!
September 20, 2017

Arrived on time, easy to fit and put together. Although surprised that there were no screws included. As it happens my husband had remembered to bring some with him as we are fitting them in a new build we have just bought which is completely empty at present so, no tools there yet. Look very nice now up, very pleased with the design and quality of the PVC rigid verticals.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Love my new blind it looks fabulous in my new kitchen. It's very good quality and blinds 2 go provided an excellent service. We'll definitely use them again.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Brrrrilliant Blinds2Go!
September 20, 2017

Terrific website which provided measuring, fitting and selecting (free samples to consider in the comfort of your home and do colour-matching in 'real time') support to an absolute novice! In addition, you knew exactly what the cost of your order would be. Blinds (all 6) arrived securely packaged and, when I unwrapped them, I was really impressed with the quality of the product - fitting them was really easy too. I had first seen wooden blinds at my sister's home. They had been supplied and fitted by a well-known company but the price for her two blinds was more than I paid for all 6 of mine and the quality of mine was in no way inferior! I am thoroughly delighted with my purchase from blinds2go. They have added a touch of class to my home.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Amazing service, very helpful and money well spent.
Definitely use this service again and highly recommend to anyone who needs blinds.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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I was very happy with the blind I ordered, it arrived promptly and was of a high quality. The original cost was reasonable for a roman blind but there was an offer on at the time which made it even better value! Highly satisfied.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Excellent value and quality
September 21, 2017

Excellent service, value and quality. Website is informative and quick. Blinds are simple to fit and instructions easy to follow. I would definitely use again.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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You definitely get what you pay for. Wasn't sure I wanted to spend this much on a blind but it was worth it. Colour and pattern was beautiful. Roman blind panel was well made with a good backing. Hardware supplied was adequate. Install was easy just took that extra bit of care to ensure the blind was level so took 30 minutes to install. Blind is easy to operate. The only negative would be it takes a bunch of pulls on the pull cord to raise and lower the blind (very minor) as it appears to be geared. However, it goes up and down effortlessly. Would highly recommend. Only needed one but would purchase more if needed.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Delivered very quickly and an amazing product especially considering the price.

Will be ordering again as decorate throughout the house.

Thank you

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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The online ordering was simple, the progress tracking was easy, the delivery was spot on, the fitting instructions made the job so easy. Thank you!.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Great service
September 20, 2017

Ordered four blinds good value and service and delivery was on time have no problem in recommending to others and will definitely use again

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Made to measure blind to fit into recess, very well made and great quality material, finished the bathroom off nicely, highly recommended

Date of experience: September 19, 2017

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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