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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
Follow Cathy L.
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I ordered the blind to dit inside the recess of a bedroom window. It was made to the exact fit and blind was as described. Up to date tracking of my order and prompt delivery. Brilliant service all round.

Date of experience: October 17, 2017
GB
1 review
0 helpful votes
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Blindingly good
October 18, 2017

Really impressed with the quality of the blinds. The samples really don't do the finished product any justice.

Date of experience: October 17, 2017
GB
1 review
0 helpful votes
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Blinds
October 18, 2017

Excellent service, quality product.
I cant make it 100 characters when Ive said all I need to say above!

Date of experience: October 17, 2017
GB
1 review
0 helpful votes
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Great service, quality product at a good price. Make sure you read the measuring and fitting instructions on their site.

Date of experience: October 17, 2017
GB
1 review
0 helpful votes
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Excelent
October 18, 2017

The duo-light blinds are excellent - easy to fit, huge difference to the room temperature and look good too. Just what I wanted. I found the staff to be extremely helpful and polite - a pleasure to do business with

Date of experience: October 17, 2017
GB
1 review
0 helpful votes
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Excellent service
October 17, 2017

Blind arrive with simple fitting instructions and took about 15 mins to fit. It was harder to get the old blind off than fit the new one.

Date of experience: October 16, 2017
GB
1 review
0 helpful votes
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All round excellent
October 17, 2017

Good website, good price and fast delivery - very happy with product - not sure what else they could do very happy

Date of experience: October 16, 2017
GB
3 reviews
5 helpful votes
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Black out Blinds
October 17, 2017

What can I say, Fantastic! From order to delivery to easy fitting 5Star perfect, Great Quality Well Done Blinds to Go

Date of experience: October 16, 2017
GB
1 review
2 helpful votes
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Mis-sold product
October 15, 2017

Ordered a blind called calaf beige. Received a blind called jacamara almond. Phoned the company to state the wrong item had been sent out but told it wasn't. That was their product name fo it. The blind I received wasn't beige. Was told this was my mistake as I hadn't ordered a sample so tough luck basically. They then had the cheek to say I could replace the vertical slats for 50% of the price because the colour was wrong. Shockingly bad company. There is a difference between BEIGE and ALMOND in colour. No invoices sent out or confirmation email for order.

Date of experience: October 15, 2017
GB
1 review
0 helpful votes
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Excellent service
October 4, 2017

Ordered the wrong blinds and upon delivery spoke to customer services and they were really helpful and sorted it out for me, ordered 8 set of blinds and all 8 were replaced, will use again for sure

Date of experience: October 3, 2017
GB
1 review
0 helpful votes
Follow Carron J.
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Great blinds and fantastic customer service. This is not the first time I have used this company and it certainly will not be the last. I am one very happy customer, thank you Blinds2Go

Date of experience: September 27, 2017
Claire H.
GB
1 review
0 helpful votes
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We've purchased quite a few blinds from Blinds2Go now. Including Perfect Blinds and Velux Roofwindow blind. Its great there website is so informative before purchase, a handy video to show how easy it is to install the blind made us decide to buy the products. Once purchased they send you a email with handy fitting instructions. Excellent company, looked after very well, quick delivery and no problems installing. Thanks blinds2go

Date of experience: September 27, 2017
GB
1 review
0 helpful votes
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Fantastic
September 23, 2017

Fantastic, good quality blinds. Easy to install. The website is very good and helpful. It gives good tips on how to measure your windows.
Good experience from start to finish. Will be using Blinds2Go again and will recommend to others.

Date of experience: September 23, 2017
GB
2 reviews
0 helpful votes
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Wow it looks brilliant.
September 23, 2017

We love it and it looks great in our new bathroom. Quick and easy to fit. The kitchen is the next room for an update. You will be hearing from me again. Thank you.

Date of experience: September 23, 2017
GB
1 review
0 helpful votes
Follow Eve W.
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Quality
September 23, 2017

Order 5 of the faux wood blinds in white 50mm slats very strong unlike the plastic type and the 50mm looks great and better quality than the 25mm plastic material. Very happy with these highly recommended.

Date of experience: September 23, 2017
GB
1 review
0 helpful votes
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Prompt, reliable, service.
September 22, 2017

Bought a blind for a Velux window at almost half the Velux cost. Good quality and easy to install. Would certainly use Blinds2Go again.

Date of experience: September 22, 2017
GB
1 review
0 helpful votes
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Great blinds, great price.
September 22, 2017

I will always order my blinds from blinds to go, partly due to the price, but also due to the speedy delivery and perfect fit.

Date of experience: September 22, 2017
GB
1 review
0 helpful votes
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Great quality
September 21, 2017

The blinds were easy to fit and good quality colour was as expected would recommend to anyone thinking of buying

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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Excellent service
September 21, 2017

Ordered 6 vertical blind for the house all different sizes, the order arrived quickly and well packed. On opening every item was perfect in condition when I fitted the head rails they were a perfect fit, I had used the recess way of measuring as it was the easiest. Each set of blinds was clearly marked so it was a simple job to find the right one after fitting they were also a perfect fit. So very, very pleased with the end result. Would defiantly recommend them.

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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Very happy
September 20, 2017

Very happy with my new blinds and fit perfect, and delivered when I was told they would come, very happy customer

Date of experience: September 20, 2017

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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