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Blinds 2Go Reviews Summary
The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Delighted with my roman blinds. Wonderful efficient service and great products. Packaging and delivery great. Will definitely order again. Thank you!
Swatches were despatched promptly, I made my selection and the blind arrived as stated. So pleased with the quality of the blind and so easy to put up well worth the money. I will definitely use again.
Would high recommend blinds for u easy to use fits perfectly no hassle looks lovely very pleased and happy with the service I got
A great product, they look very very good. Ordering was easy. Had to wait a little while for the order to be dispatched, but that could have been my fault for not reading how long they would normally take! Would use again without a doubt.
Great quality product, delivered quickly and exactly as ordered. Have used Blinds 2go previously and will definitely use them again
Used the online tools of how to measure the windows which was helpful.
I ordered two roman blinds for my kitchen and utility room windows.
The site is easy to navigate and i was continually updated on my order and received the order earlier than previously said.
The quality is excellent and fixtures and fittings spot on. The company emailed me the fitting instructions when the order was confirmed which was very handy. I have already recommended Blinds2Go to friends and family,
Would have been 5 stars for the quality of the blind. Unfortunately after I fitted it I emailed a query. This was over 3 weeks ago and Im still waiting for a reply. The blind however is absolutely beautiful and top quality.
We ordered blinds and following the success of these bought some for our daughter too. Made to measure, good quality, easy to fit, excellent value and delivered promptly.
Ordered and paid for blind which i received within a week. Was dubious at first as i had never bought direct online, great suprise, quality was superb, colour was true to swatch sent and it fitted/looked superb. Would recommend for sure and will use them again and on top of that great delivery from a lovely singing UPS man-what more could you want...
Ordered a blind for a window that is an awkward size and I couldn't find blinds to fit anywhere! But ordered the ones I wanted on blinds2go and they are perfect! Simply put in the exact measurement and sure enough they fit like a glove and look amazing! Definitely shopping here again and I would certainly recommend to family and friends!
Great product, delivery on time and good communication all the way through. Easy to fit and looks great!
The quality of the venetian 25mm slat aluminium blinds arent great. The lift cords are very awkward and really thin cord. Quality checks are definitely lacking. After fitting my blind I realised the cord running through the blind has been pulled too tight meaning the last couple of slats are pulling together. Price is reasonable.
Such a brilliant service! My roman blind was beautiful and fitted my window perfectly. I don't normally leave reviews but felt like I needed to tell people how fantastic I found this company to be. So glad I found them online. I've even recommended them to my family. I am one very happy customer!
Came in just days, perfect fit too! Easy to order and easy to fit. Blinds are 'one sided' in pattern unlike more expensive makes but this does not take away from their good looks, from either side really. Glad we chose this make.
I found the website very simple to negotiate in order to find the product that I wanted to purchase. The instructions of how to measure was simple and having made my measurements I placed the order. The service was really good, I received a confirmation immediately and regular updates as the order progressed through.
Shipping is with a recognised premium courier company and my product arrived within the delivery window suggested at the time of ordering.
Next was the installation, absolutely simple, it took me less than 30 minutes.
The result is great and I am really satisfied with the whole process, I would definitely recommend this company and I would happily use them again.
Ive ordered from Blinds2Go three times now and Im always impressed with the quality. Will def be using again soon.
We found the website easy to follow from measuring to placing the order which arrived promptly and we were kept informed every step of the way. The blinds were easy to install and were a perfect fit so we are very pleased with the purchase and would used this company again.
This is not my first order. Every blind purchased has fitted perfectly. Looking forward to ordering my next two blinds for the kitchen
Entered the exact dimensions of the window, chose the type and colour of the blind, all arrived quickly, so easy to fit and they fitted perfectly, no cutting rails or chords quick fit. Really great quality and good value.
From the business
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members