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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
Follow Gabrielle B.
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This is my second set of blinds i have purchased here, always pleased. The quoted delivery times are accurate, the product is well packaged and is of very good quality - very well made roman blinds
They are not the cheapest online and i don't go for the cheapest range and for that I expect good quality and blinds2go do not disappoint. Happily use again and recommend to others

Date of experience: April 22, 2018
GB
1 review
0 helpful votes
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Easy ordering
April 23, 2018

We have found Blind2go very efficient all round. The website was easy to use with the right information and plenty of types of blinds and fabrics. Our roman blind arrived approximately when we were told it would and along the way there were regular updates on progress. The finished product was perfect and looks great. Will use this company again!

Date of experience: April 22, 2018
GB
1 review
0 helpful votes
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Fabulous service
April 23, 2018

I have now bought two sets of blinds from Blinds 2Go. Their service is first class. The blinds were beautifully made and arrived in exactly the timescale specified.

Date of experience: April 20, 2018
GB
1 review
0 helpful votes
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Excellent as always
April 21, 2018

I have been ordering blinds from Blinds2Go for many years now. The online ordering is very simple, they keep you updated on delivery times and it is a very quick service.

Date of experience: April 20, 2018
GB
1 review
0 helpful votes
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Perfect service
April 21, 2018

Ordered online, arrived within 3 weeks, securely packaged, simple to fit, couldnt ask for more. Perfect!

Date of experience: April 20, 2018
GB
1 review
0 helpful votes
Follow M S.
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Put off the idea of 'custom made' roman blinds by the cost, I thought I would try a less expensive online provider instead. Blinds 2 Go had good reviews so, though we have a whole house to fill, I thought I would risk trying just one blind order to see if the quality was any good. In short, it is absolutely BRILLIANT quality! Fabric is exactly as the sample they sent, detailing is immaculate, the fit is absolutely spot on, and the fittings are very high quality and it works as smoothly as a dream and looks fantastic. I will now be ordering for every window in our Victorian House, and I know it will make the place look amazing. So glad to have found this company. We couldn't be happier.

Date of experience: April 20, 2018
GB
1 review
0 helpful votes
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Thank you for consistent high service. Love the website and ease of ordering samples and then accurate measurements. This is the 4th time I have used your service, buying 7 blinds in all. First one is now several years old and still working well

Date of experience: April 20, 2018
GB
1 review
0 helpful votes
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Blinds
April 20, 2018

I have purchased every blind & shutter in my home the quality is outstanding, packaging & delivery no hassle would recommend 100%.

Date of experience: April 20, 2018
GB
1 review
0 helpful votes
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Excellent
April 20, 2018

I will always use Blinds2go as plenty of choice, fast service, superb quality, great communication and simple to fit. Thank you.

Date of experience: April 20, 2018
GB
1 review
0 helpful votes
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Easy to order exactly what we wanted as website was clear and simple to negotiate. Blinds came when they were promised and were straight forward to put up with instructions. Good quality and value for money.

Date of experience: April 20, 2018
GB
1 review
0 helpful votes
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I suppose you get what you pay for... they're a little pricey but the blinds are good quality. The Delivery is a little iffy; ordered 4 blinds, 1 came on 1 delivery then 3 on another about 2 weeks later

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
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Good quality
April 20, 2018

Very impressed with the quality of my perfect fit blinds. Installation is super easy they look very posh
Got all order updates and delivery was fast

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
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Had priced them up else where and the price I payed for all three I would have had to payed that for one so easy to fit and also look lovely

Date of experience: April 19, 2018
California
1 review
0 helpful votes
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I now have several blinds2go blinds in my house and wouldn't use anyone else. They have a great selection, it's easy to measure them, and simple and quick to fit. We had a slight issue with our latest blind as the slats wouldn't move but a quick phone call and it was immediately sorted.

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
Follow Aimee L.
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First time ordering from Blinds2go & I will definitely use them again.
From ordering to delivery to fitting the service was second to none. Smooth, easy & the blinds were the perfect fit. Very impressed with the quality too they look stunning. Amazing value for money compared to other companies.
Very satisfied customer & highly recommend, you will not be disappointed. Fantastic service all round.

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
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Excellent Service
April 20, 2018

Would totally recommend Blinds2go... ordered four blinds, all fitted perfectly. Look lovely... My treat for my Grandaughters new home... she loves them! And all easily fitted by Nanny and her drill! Thankyou for a great, speedy service!

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
Follow Hannah W.
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I have now ordered a total of 8 roman blinds from blinds2go and I am really pleased with them! The choice of patterns and fabrics is great, it was easy to measure for them and the blinds fit perfectly. They were easy to fit and they look fantastic. We have had lots of compliments about them. We will be using them again!

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
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I am delighted with the quality of the blind which I recently received from you. The blind was well packaged and it was very straight forward to download the instructions. I am happy to recommend you without hesitation and I will certainly be using your service again. Thank you

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
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Brilliant blind excellent quality perfect fit. Wouldn't go anywhere else for window blinds superb. This was so simple was a little apprehensive at first but the outcome could not have been better

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
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Happy Customer
April 20, 2018

I love my new Roman Blind it looks fantastic! Great service from Blinds2go, I ordered numerous swatches before I placed my order and these all came promptly and at no additional charge. Once I placed my order I was kept up to date with its progress right from the beginning up until the delivery day. I would definitely recommend Blinds2go. Thank you, Mrs. B

Date of experience: April 19, 2018

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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