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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
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Blind arrived ahead of schedule. Very good quality and exact size. Most impressed. Kept informed of delivery date and given exact time on the day..

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Lookss good
June 20, 2018

Blinds arrived and were relatively easy to put up. Bit of a problem working out whether to attach from above or the side. It depends on the type of windows (UPVC or wood frames) and if there is a steel lintel or concrete.
Pleased now they are up and ready to order next lot!

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Excellent
June 20, 2018

Can't fault them. Fast, good value, look good, easy to fit. Samples sent quickly. Ordering made easy. Brilliant price. Made and delivered very quickly.

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Roman blind
June 20, 2018

This fun blind finished the room beautifully! And it gave us privacy when needed! Ordered over the weekend and received promptly.
Thank you

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Came Within A Few Days Of My Order, Perfect Fit Could Have Done With Some Fitting Instructions. As I have Fitted A Lot Of Blinds Over The Years
I Was O/K

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Blinding experience
June 19, 2018

Ordering was very easy, delivery on time and we are over the moon with our roman blind and day and night in our bathroom. Would order again and have recommended company to friends.

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Excellent
June 19, 2018

Ordering was easy, blinds were made accurately to my measurements and delivered when I expected. I had them fitted in no time and saved a fortune compared to a Hilary Blinds quoted. I'm very pleased.

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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I have now bought 3 sets of blinds from Blind2Go and each set has made the room they are in brighter. The designs are varied from fun & funky to elegant. Furthermore they are easy to install using the easy to follow instructions provided.

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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We have now used Blinds to Go three times for blinds and shutters. Wouldn't even consider buying from anywhere else.
So easy to order, delivered on time and a quality product.

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Blinds2go are ace
June 19, 2018

I have recently purchased my fifth blind from Blinds2go and each time I have been delighted with the quality of the blind and with the service provided. There is a huge range to choose from and the site is so easy to use for measuring and to be able to get an instant price and a sample if required is great. Personally I wouldn't go anywhere else for blinds and would highly recommend them. Btw, my husband finds the blinds very easy to fit!

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Ive ordered twice now from blinds to go and Im really happy with the fit and quality of the blinds. They were easy to install and look great.

Date of experience: June 18, 2018
GB
1 review
0 helpful votes
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Brilliant!
June 19, 2018

I've just bought 3 blinds from this company and am so pleased with them. They look really lovely and are good quality. Delivery was very quick, they were easy to put up and all measurements are spot on! Would definitely purchase from this company again and would definitely recommend ~ cant fault them.

Date of experience: June 18, 2018
GB
1 review
0 helpful votes
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Excellent service
June 19, 2018

I ordered a roman blind having received a swatch of the fabric. Excellent quality material and fittings. Easy to assemble and fix. Throughout the ordering process was able to track my order

Date of experience: June 18, 2018
GB
1 review
0 helpful votes
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The blinds were well made and good quality for the price. They were well packaged and arrived very quickly in excellent condition. I will use Blinds2go for future orders.

Date of experience: June 18, 2018
GB
1 review
0 helpful votes
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Easy enough to order, and emails regarding questions were answered but quality is cheap. Finish is rough.
But price wasnt!

Easy to fit and everything delibered, but overall product is poor. Delivery was a total joke. They left one blind in a unlocked porch but wouldnt leave the other!?!? To be fair, it was probably the delivery company at fault but this doesnt help this compan, when you have to run about and deal with several emails when all other companies used have no issues.

Date of experience: June 18, 2018
Richard W.
Brazil
1 review
0 helpful votes
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A blinder!
June 19, 2018

My order was delivered promptly and in good order. The blind works well. Just one niggle; I really, really struggled to attach the plastic handle to the bottom bar. 9/10.

Date of experience: June 18, 2018
Washington
1 review
0 helpful votes
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Fantastic
June 19, 2018

Really happy with my blinds. Great quality and well made. They also kept me up to date with my order.

Date of experience: June 18, 2018
India
1 review
0 helpful votes
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Very satisfied with the 3 blinds I have purchased so far. I have had a Roman blind, a roller blind and a waterproof blind and all of them look really nice. Delivered in around a week. Will use again!

Date of experience: June 18, 2018
GB
1 review
1 helpful vote
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The Vertical Blind is too dark and so I got it wrong. It will take time to get used to this but the blinds are of good quality and well made.
The situation of my window does not do justice to the Roman Blind Choice. The blind is well made but I have a problem. I did not realise that the operating chain would be smaller (due to child safety) and I cannot operate my blind because the window is too high for me to reach the chain. I either have to get someone else to put the blind up and down or I have to get a ladder out. So when ordering take this in to consideration. The height of the window makes a difference to reaching the operating chain. The blind was expensive so I have lost out this time.

Date of experience: June 18, 2018
Ukraine
1 review
0 helpful votes
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Have used Blinds2go many times as I run a small building maintenance company mainly dealing with rented accommodation. Have always found this company to be very efficient and reasonable. Easy to use ordering online and would highly recommend.

Date of experience: June 18, 2018

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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