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The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
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Blind arrived ahead of schedule. Very good quality and exact size. Most impressed. Kept informed of delivery date and given exact time on the day..
Blinds arrived and were relatively easy to put up. Bit of a problem working out whether to attach from above or the side. It depends on the type of windows (UPVC or wood frames) and if there is a steel lintel or concrete.
Pleased now they are up and ready to order next lot!
This fun blind finished the room beautifully! And it gave us privacy when needed! Ordered over the weekend and received promptly.
Thank you
Came Within A Few Days Of My Order, Perfect Fit Could Have Done With Some Fitting Instructions. As I have Fitted A Lot Of Blinds Over The Years
I Was O/K
Ordering was very easy, delivery on time and we are over the moon with our roman blind and day and night in our bathroom. Would order again and have recommended company to friends.
Ordering was easy, blinds were made accurately to my measurements and delivered when I expected. I had them fitted in no time and saved a fortune compared to a Hilary Blinds quoted. I'm very pleased.
I have now bought 3 sets of blinds from Blind2Go and each set has made the room they are in brighter. The designs are varied from fun & funky to elegant. Furthermore they are easy to install using the easy to follow instructions provided.
We have now used Blinds to Go three times for blinds and shutters. Wouldn't even consider buying from anywhere else.
So easy to order, delivered on time and a quality product.
I have recently purchased my fifth blind from Blinds2go and each time I have been delighted with the quality of the blind and with the service provided. There is a huge range to choose from and the site is so easy to use for measuring and to be able to get an instant price and a sample if required is great. Personally I wouldn't go anywhere else for blinds and would highly recommend them. Btw, my husband finds the blinds very easy to fit!
Ive ordered twice now from blinds to go and Im really happy with the fit and quality of the blinds. They were easy to install and look great.
I've just bought 3 blinds from this company and am so pleased with them. They look really lovely and are good quality. Delivery was very quick, they were easy to put up and all measurements are spot on! Would definitely purchase from this company again and would definitely recommend ~ cant fault them.
I ordered a roman blind having received a swatch of the fabric. Excellent quality material and fittings. Easy to assemble and fix. Throughout the ordering process was able to track my order
The blinds were well made and good quality for the price. They were well packaged and arrived very quickly in excellent condition. I will use Blinds2go for future orders.
Easy enough to order, and emails regarding questions were answered but quality is cheap. Finish is rough.
But price wasnt!
Easy to fit and everything delibered, but overall product is poor. Delivery was a total joke. They left one blind in a unlocked porch but wouldnt leave the other!?!? To be fair, it was probably the delivery company at fault but this doesnt help this compan, when you have to run about and deal with several emails when all other companies used have no issues.
My order was delivered promptly and in good order. The blind works well. Just one niggle; I really, really struggled to attach the plastic handle to the bottom bar. 9/10.
Really happy with my blinds. Great quality and well made. They also kept me up to date with my order.
Very satisfied with the 3 blinds I have purchased so far. I have had a Roman blind, a roller blind and a waterproof blind and all of them look really nice. Delivered in around a week. Will use again!
The Vertical Blind is too dark and so I got it wrong. It will take time to get used to this but the blinds are of good quality and well made.
The situation of my window does not do justice to the Roman Blind Choice. The blind is well made but I have a problem. I did not realise that the operating chain would be smaller (due to child safety) and I cannot operate my blind because the window is too high for me to reach the chain. I either have to get someone else to put the blind up and down or I have to get a ladder out. So when ordering take this in to consideration. The height of the window makes a difference to reaching the operating chain. The blind was expensive so I have lost out this time.
Have used Blinds2go many times as I run a small building maintenance company mainly dealing with rented accommodation. Have always found this company to be very efficient and reasonable. Easy to use ordering online and would highly recommend.
Answer: Very easy, had an issue and they solved it immediately
Answer: They're legit, but if you have any problem don't expect it to be solved.
Answer: I have 11 products in my home now and each and everyone is perfect. Would highly recommend
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...

