On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Blinds 2Go Reviews Summary
The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have used blinds to go 3 times for my house and a couple times for my work place and each time it's Just faultless?
Thanks Stacey.
Ordered black blind for my bathroom. Followed instruction on measuring, ordered it. It was so easy. Fitting was simple too. Product is great. Would certainly order from blinds2go again.
Blinds are beautiful. Fantastic, easy service to use. Would highly recommend blinds 2 go and will be using them again for the rest of the house.
I ordered a roman blind. The orderikg process was easy enough. It arrived a couple of weeks later. It was easy to put up. It looks great and it's great quality material too.
I'm going to order another two of the same. Good price too.
Lovely blinds which fit perfectly. Delivery was quick and they were so simple to fit. Emails with updates on delivery sent throughout process. Will definitely use again.
Can't fault the service from Blinds2Go. Easy to use website, clear communication about my order. Lovely quality product that is finished beautifully.
Blinds arrived quickly, fit perfectly and great quality. Very happy with my purchase and won't hesitate to order again as I replace old blinds. Very good price too
Ordered a couple of these blinds now... Good fast and professional service. Would buy from blinds2go again
Very speedy delivery and well packaged, excellent blinds and easy to install. The pvc is really good and looks easy to clean
Easy ordering online and good quality product which was easy to fit and arrived in good time. Good variety of options and styles
Very quick delivery. Blinds are well made and are a very reasonable price. Would definitely recommend.
I stumbled across the Blinds2Go website by chance, just when I was despairing of ever finding what I wanted at a reasonable price. Samples arrived almost before I'd finished e-mailing for them and the Venetian blind arrived 10 days before predicted. Carefully packaged, easy to put up and a perfect fit.
I have used blinds2go for years now and have purchased many blinds. We were getting a bit fed up of the ever changing design regarding the fitting process as the brackets were always different whenever you opened each box. That aside the quality of the latest blind we bought is very poor compared with those previously. The toggles have gone from matching wood to cheap plastic and the tape size has been reduced (not good when bought to match others). This one (most expensive I might add) doesn't sit as well as the others either as the bottom slats look bowed. I think the design has been changed to a cheaper one but have paid more for it which I think is disgusting.
The order was easy to place. I was kept informed about progress of the order on a regular basis. The blinds were delivered on time and I am very happy with the quality
Have started using for all my refurbs, the installation for all blinds are very simple and look great, just wish the delivery time was quicker!
Love my new blind, excellent finish and looks great up. Easy to install. It did take 2 weeks to arrive, but for a bespoke item I didn't mind the wait.
Great service all round. Website easy to use. Updates recieved regarding delivery. Blinds good quality and easy to fit. Will be ordering more soon!
Had no problem at all. And my 2 blinds were here in 3days. So easy to put up. And colour just what I wanted. This is my second time. Will defiantly recommend.
Really impressed with the quality of these blinds, they are also a perfect fit. I have now ordered for bedroom x2 and living room, delivered fast and came with comprehensive instructions, will definitely use this company again
From the business
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members