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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
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Fantastic
February 28, 2019

Easily ordered - good tracking service - arrived earlier than quoted - and very pleasing result. All in all a very good experience and the blinds look fantastic in our bedroom.

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Great service
February 28, 2019

Ordered Monday evening, delivered Friday fitted on Saturday. My kitchen now looks amazing. Great value quality blinds with great service.

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Good all round service
February 28, 2019

Very good service, made the process of measuring and ordering very easy to use and the blinds are of good quality and exactly as expected.

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Blinds2go have an excellent selection of styles and fabrics. They provide prompt service and quality products.

Date of experience: February 27, 2019
GB
1 review
1 helpful vote
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Blackout roller blind
February 28, 2019

Simple to measure, using the on-line guide, simple to order, simple to install. Brilliant service and a good quality product. What more can you say apart from much better than buying a generic blind from a high street retail outlet and having to cut to size. Something that if you don't get exactly right looks a mess and these blinds are not that much more expensive anyway so why bother?

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Excellent service
February 28, 2019

Used these twice now for wooden blinds. 4 blinds in total. Excellent service excellent delivery and excellent blinds. Just what we wanted

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Brilliant company
February 28, 2019

I found the whole experience buying vertical blinds from Blinds2go very easy and stress free. I just followed what was said on the page concerning size and such and everything was clear about measurements and the price. Good choices for colours and the payment was easy to do and then they kept me informed of how my order was doing and when it was dispatched and the delivery came within 5 days. Excellent service all round.
The blinds were easy to put up and fitted lovely on my patio door.

I would certainly recommend this company and will buy from them again.

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Used blinds to go on other occasions they have always made my blinds to fit perfectly and in a extremely quick time
Also they have a easy to understand website I recommend them personally.

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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We ordered a velux and 4 wooden blinds, all excellent quality, fitted perfectly! Very easy to fit! Would definitely order again and have recommended to family and friends!

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Everything I expected
February 28, 2019

Absolutely stunning blinds really good value for money. Really easy to fit, delivered on time. I can't stop looking at them lol.
I would recommend blinds2go.

Date of experience: February 27, 2019
Mal J.
GB
1 review
1 helpful vote
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Good company to deal with
February 25, 2019

My only 'gripe' is living in Northern Ireland I have to pay an extra (nearly) £10 for delivery on top of the so called 'UK' rate. Don't know of any other company that charges like this?

That said I'm pleased with the product but won't order from them again due to the extra delivery charge.

Date of experience: February 24, 2019
GB
1 review
0 helpful votes
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It was really helpful being able to order free samples of the patterns I liked, so that I could try them out in situ. Once I had chosen the style and pattern, instructions for measuring were clear and straightforward. Delivery was quicker than the quoted timescale and installation was very quick and easy.
I will definitely use them again and am happy to recommend them to others.

Date of experience: February 23, 2019
Washington
1 review
0 helpful votes
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Lovely Blinds
February 24, 2019

I purchased 4 blinds all fitting into a recess, fitted perfectly, I had samples sent FOC they came the following day helped with my final decisions, I placed my order, delivery between 2 & 3 weeks came a week early which was great.
Great selection of colours fabric & styles at good prices, would recommend to family & friends.

Date of experience: February 23, 2019
GB
1 review
0 helpful votes
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Ordered several new blinds recently and all have come perfectly made and in a quicker time than the estimated delivery at time of order and all were easy to install and look perfect!

Date of experience: February 23, 2019
GB
1 review
1 helpful vote
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Quality
February 23, 2019

I have used this site many times now. The blinds are really good quality and made to measure so always perfect for the windows. I wouldn't go anywhere else.

Date of experience: February 22, 2019
GB
1 review
1 helpful vote
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Excellent service
February 22, 2019

Couldn't be easier to order, extremely speedy delivery, well packaged. Two blinds recently purchased, both absolutely as expected and good quality. Thank you.

Date of experience: February 22, 2019
GB
1 review
1 helpful vote
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Product was excellent quality and easy to install. The clearance was done in the factory
And it fitted perfectly. This is the second blind we have from Blinds 2go., and we have been extremely satisfied with both, and recommended them to our family.

Date of experience: February 21, 2019
GB
1 review
0 helpful votes
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Roman blinds
February 22, 2019

The roman blinds i ordered arrived on time and were packaged very well. They are made really well and look lovely

Date of experience: February 21, 2019
GB
1 review
1 helpful vote
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Great value for money
February 22, 2019

We ordered the Arctic White & White Faux Wood Blinds and they look great. We inputted our measurements and they arrived very quickly. They are great quality and were easy to fit. The only downside would be that the delivery company left the blinds across the front door and they are pretty big so was difficult to get into the house!

Date of experience: February 21, 2019
GB
1 review
0 helpful votes
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Well worth the price
February 22, 2019

Never having used the company before doubts were in my mind. Need not have worried as the service and product were both very good, only down side was the high delivery price

Date of experience: February 21, 2019

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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