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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
Follow Linda L.
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Very pleased beautifully made perfect size as per measurements. Exactly what I needed, Roman blinds in voile fabric.

Date of experience: March 11, 2019
GB
1 review
0 helpful votes
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Ordered a vertical blind and roller blind. Order arrived promptly. Only fitted vertical blind so far. We didn't find the instructions very user friendly and thought we had a part missing. We telephoned the help line and were put through to an assistant quickly who was very helpful and explained that we didn't have a piece missing and how to progress with the fitting.
Now up, the blind looks lovely. The material is good quality and for the price much better than another well known blind company we used about 10 years ago.
We would use again. Thank you.

Date of experience: March 10, 2019
GB
1 review
0 helpful votes
Follow Carole S.
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The Venetian blind arrived quickly and before the estimated date of delivery. There was tracking information provided too. Would definitely use Blinds 2 Go again.

Date of experience: March 5, 2019
GB
1 review
0 helpful votes
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Great quality
March 5, 2019

Blinds looks lovely. High quality linen. Blackout working perfectly. Easy installation. Can definitely recommend them!

Date of experience: March 4, 2019
GB
1 review
0 helpful votes
Follow Marylynn F.
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All of the blinds in my house have come from Blinds2go. Not only is the price very competitive especially against some of the ones who advertise and where you cannot get an instant price but have to wait for someone to visit you, but the quality of the blinds is exceptional. When it states blackout, the blind really does prevent sunlight. I also have shutters, slatted blinds and roller blinds throughout the house. Easy negotiable website with many opportunities to check the dimensions; instant price facility and the blinds arrive very quickly. Also, easy to put up. Very happy with this company and thoroughly recommend them

Date of experience: March 4, 2019
GB
1 review
0 helpful votes
Follow Sarah T.
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Firstly, the website was brilliant and has an extensive choice, with measuring and installation guides. Samples were received within a day or two of ordering. Once our blind were ordered, Email updates were regular. Blinds were delivered on time and packaged well. Fitting was very straightforward using the online guide and they look fantastic. It has always been difficult to find a quality blind to fit our living room window as the size is not standard so we couldn't be happier with blinds2go We bought 3 blinds of various sizes and all were exact fit and look amazing. We would have no hesitation to highly recommend Blinds2Go!

Date of experience: March 3, 2019
GB
1 review
0 helpful votes
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Roman Blinds
March 4, 2019

Excellent Roman Blinds. Arrived 14 days after ordering. The fabric is a great quality and the fit excellent.

Date of experience: March 2, 2019
GB
1 review
0 helpful votes
Follow Shaairley h.
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We have ordered and now have installed - many sets of Roman blinds. Feom Blinds 2 Go... and have been totally delighted with them!
The quality is good, the service from samples to receipt of item... is great. The company's communication is second to none and we will be using them again, as well as recommending them to others!

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
Follow Nicola B.
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This is a lovely bathroom blind that adds instant appeal to the room as well as suitable privacy from the busy road below.

We love the soft shade of grey we chose and look forward to purchasing more for our kitchen, dining room and utility once our renovation works have been completed!

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
Follow Richard A.
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Have ordered five blinds from blinds2go all look excellent and are great quality and arrived very quickly. Hence you may well say why only 2 stars. Well 1 blind I put up the tilt control did not work, so I had to take it down, It was very difficult to release the head rail from the brackets. I found that the tilt mechanism had not been properly assembled the tilt rod was not located in the tilt cord assembly, easy to put right but should not be dispatched like this.
A shame a great blind spoilt by poor quality control.

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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Excellent Service!
March 2, 2019

The venetian blind I ordered was for the refurbished kitchen of our Holiday Let. It arrived very promptly (we weren't quite ready for it!) and was well packaged. It was easy to put up using the instructions enclosed, and is a perfect fit. The colour is 'Cornish Cream', which matches our new 'Vanilla' cupboards. This is the second time I have used this company (I previously ordered a roller blind) and I would thoroughly recommend them.

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
Follow Susie B.
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I had a problem with a set of blinds and Melanie at customer services sorted out the problem for me in a very polite and professional way.

Date of experience: March 1, 2019
GB
1 review
1 helpful vote
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Kitchen blinds
March 2, 2019

Value for money, track and blinds good, other fittings a bit flimsy. Delivery efficient. Second lot of blinds with Blinds2go, will buy more from them.

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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High Quality Blind
March 2, 2019

I have been buying blinds from Blinds2go over the past few years and cant fault their quality at all. They could go for a cheaper courier though.

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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Perfect!
March 2, 2019

Easy to use website, accurate delivery schedule, blind was well packaged and easy to install. Looks great in the bathroom - would definitely buy from again.

Date of experience: March 1, 2019
GB
1 review
2 helpful votes
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Wooden blinds
March 2, 2019

Truly amazing blinds, easy to order, speedy delivery and great price. Have used this company several times and never been disappointed. Excellent.

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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Ordered blinds for our offices. Easy to use website, helpful customer service and brilliant pricing. Order arrived quickly, blinds fit perfectly, everyone happy! Look so good our neighbour bought blinds for his office after seeing ours. Would definitely recommend.

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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Lovely pink blind
March 2, 2019

Easy, helpful instructions on how to measure for my roman blind, good choice of colours to chose from, arrived safely package and easy to install

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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I purchased 6 blinds in total in 3 different sizes. There instructions say you put a credit card up against window and put the bracket against that and that is the correct place for the bracket. Nope, on all three sizes this method did not work. Was roughly 20-30mm out each time. All of the 3 sizes the hole to accept the bracket where in a different place. But, once up they are fantastic. I can't fault them and that is the important thing to me. But they need to sort out those holes if you are going to advertise so heavily that they are so easy to put up with this credit card method.

Date of experience: February 28, 2019
GB
1 review
0 helpful votes
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Excellent
March 2, 2019

Ordered 3 sets of vertical blinds,& really pleased with them.My son fitted them in no time & they look lovely. Will be ordering some more within the next week. Good quality, great service.

Date of experience: February 28, 2019

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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