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BiggerBooks

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Save big on the college textbooks you need this semester at BiggerBooks. Free shipping on orders over $59 and a 25 day worry-free return policy.


biggerbooks.com
Founded in 1999
Lexington, KY, United States
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BiggerBooks Reviews Summary

BiggerBooks has a rating of 3.4 stars from 637 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

quality
571
This company responds to reviews on average within 12 days

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6,983 reviews

We monitor reviews for authenticity

South Carolina
2 reviews
1 helpful vote
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Bogus Listings of Books for Sale
October 1, 2021

The company listed a book for sale. I purchased it online through their website. A week later they email me the book is unavailable and that they will refund my credit card in a few days. Hope they do. I'll have to remember to check now. What a waste of my time! I had to order the book anew a week later from another vendor. I should have used a more reliable online service in purchasing this book to begin with.

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
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Awesome book
October 1, 2021

Great book! Great customer service. I got my book quickly.

Date of experience: October 1, 2021
Washington
1 review
0 helpful votes
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NANDA Nursing Diagnosis 2021-23
September 30, 2021

Needed help navigating website from my iphone. I got the help i needed to get the book for my class

Date of experience: September 30, 2021
Illinois
2 reviews
0 helpful votes
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Very pleased.
October 30, 2021

Good for me fast efficient, timely delivery. Book in good condition.

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2021
Indiana
1 review
0 helpful votes
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Mostly in perfect condition. Some pages have underline pencil lines.

Date of experience: September 25, 2021
Washington
1 review
0 helpful votes
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Excellent
September 24, 2021

The book arrived quickly and excellent shape, I appreciated the quick service.

Date of experience: September 24, 2021
New York
1 review
0 helpful votes
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Buying the ebook was the easy part, having to wait 24 hours after buying an ebook to start reading it was testing my patience.

Date of experience: September 24, 2021
Erin C. — BiggerBooks Rep
over a year old

Thank you for choosing BiggerBooks!

New York
1 review
0 helpful votes
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Book
October 24, 2021

The pages take forever to load & i got an Ebook so i can read right THEN but it took over a few hours for it to even say it was now available for me to use which was pretty annoying bc i needed it instantly.

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Illinois
1 review
0 helpful votes
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Good
September 24, 2021

I mean, nothing incredible, but definitely not awful. It works and it works well. Cheap books with relatively fast shipping. Can't really go wrong.

Date of experience: September 23, 2021
Erin C. — BiggerBooks Rep
over a year old

Thank you! -BiggerBooks

Rhode Island
1 review
0 helpful votes
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It was fine.
September 23, 2021

I bought and received a book. Nothing more to it really.

Date of experience: September 23, 2021
Erin C. — BiggerBooks Rep
over a year old

Thank you for choosing BiggerBooks!

New York
1 review
0 helpful votes
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Book ordering
October 22, 2021

It got screwed up when I tried to link it with my Google acct.
So I backed up and went a different way

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2021
Virginia
1 review
0 helpful votes
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Good
September 21, 2021

My shopping experience is GOOD. I'm a first time shopper in this site.

Date of experience: September 20, 2021
California
1 review
0 helpful votes
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Love it!
September 21, 2021

You guys are great! Blah. Lah blah. Lah blah blah blah

Date of experience: September 20, 2021
Tennessee
1 review
0 helpful votes
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Noice!
September 20, 2021

Quick, easy, and affordable! It's was chill and cheap. Really liked buying a book I could afford and have it shipped in a timely fashion.

Date of experience: September 20, 2021
California
1 review
0 helpful votes
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Fast and Easy
September 20, 2021

I rented a book for university and BiggerBooks gave me a great price! Shipping was easy too!

Date of experience: September 20, 2021
New York
1 review
0 helpful votes
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Easy
October 20, 2021

Pretty easy and enjoyable experience. Great quality books also!

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
District of Columbia
1 review
0 helpful votes
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Good experience
September 19, 2021

It was cheaper than amazon and other places even including the shipping fee.

Date of experience: September 19, 2021
Virginia
1 review
0 helpful votes
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Good service
September 19, 2021

Good speedy in line with expectations, good communication throughout

Date of experience: September 19, 2021
Florida
1 review
0 helpful votes
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10/10
September 18, 2021

Excellent wonderful fantastic wood shop here again

Date of experience: September 17, 2021
Montana
1 review
0 helpful votes
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Good experience overall
September 17, 2021

It was good. The product came in great condition and in great time.

Date of experience: September 17, 2021